IN014 urgent error

Hello

Can you help me figure out why I encounter the below error message when I try to download my .article, please? Date deadline is tomorrow morning at the customer.

File is built in InDesign, has inserted video.

I already tried without the video, and in this case the download works.

I also tried to check the manifest.xml but when I zip and unzip that it will create a .cpgz file and it is impossible to access the manifest.xml)

Thank you

Sophie

I'll make sure the video:

  • is a H.264 encoded mp4 file
  • Click on the link, or make sure that the location of streaming is valid (not https)

I now use BetterZIP on Mac, it allows me to look inside a zip and extract or replace parts of a zip file. This could help in the issue of your crimper.

Tags: Experience Manager Mobile

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