Incoming messages appear only after I have send an email and will not appear if I "Get Mail".

My mother has problems with his electronic mail account. She has a very slow dial-up access. She receives only the incoming emails when she sends outgoing e-mail. I live in a different country to her and she's 80 years old so I hope it's a simple solution. Thank you very much. Anne Broomer

First get mail valid only for the current account. use the small down arrow to display the menu and select "get new messages" implied, but not stated that it is for all accounts.

If she has a very slow connection, maybe it's Thunderbird going offline lower left corner of the screen are two images of the blue screen. Clicking activates / deactivates the status offline online.

If sending a message receives mail it is maybe offline and send triggered an online state. (But who should have a dialog going online, but a lot gets lost in translation, in particular people with disabilities on the technical side, which I suppose that your MOM is. Mine was)

Tags: Thunderbird

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