InDesign crashes for long periods: Activity Monitor shows CEPHtmlEngine and launchd "not responding" in these crashes

I use a MacBook Pro, latest OSX, last InDesign CC and in the last week or so I knew some crashes that last a few seconds, some lasting a few minutes and a few I completely outside of the force. Tonight, I started to look at the activity monitor utility in these crashes and see a process called CEPHtmlEngine, which is the parent process InDesign CC. This shows that red / is no answer when InDesign does. Makes sense. It is the only process hanging in addition to InDesign.

Anyone know what this is and if there is anything I can do to fix things? I'm placing a screengrab below InDesign and CEPHtmlEngine activity monitor window. They are not suspended for the moment, but it shows 27 recent crashes - in case it helps anyone.

Screen Shot 2015-08-20 at 11.37.54 PM.png

Things I've tried:

-restart

-rampage of indesign preferences

Here's what happened after I did these two things:

A blockage on the Welcome screen (beachball was there with the grey/blue square preloader, but the beachball is a like a vampire for the screenshots and does not)

beachball-on-welcome.png

And here's what looked like the activity monitor.

activity-monitor.png

And to add to the mystery, now that I keep looking at the activity monitor, launchd (1) is also a process does not not during crashes. This seems independent of the issue of CEPHtmlEngine, at least in the activity monitor shows me. And he has 71 blocks these compared to the 27 of CEPHtml or so.

Screen Shot 2015-08-21 at 12.26.36 AM.png

Thanks in advance for your ideas!

Post an update in the case where this help someone else. The problem is apparently solved. Here's how:

I ended up running Disk Warrior and got a report of pg 54 worth of irreparable errors. 50 of these pages have been because Universal Type Client of the Extensis Office so that I could access their fonts so I installed freelance. ~ 500 files had given resource that is proven to be damaged. I decided to uninstall using instructions and a Terminal here script

http://www.Extensis.com/support/knowledge-base/uninstalling-universal-type-client-on-Mac-o s-x.

I had to change the default security preferences to enable.

then indesign wouldn't launch because extensis (parent utc) has a plug in called FMCore that indesign necessary at the launch - universal type of thinking was always there (indesign didn't know it was uninstalled). and by clicking on a button to ok the missing extension does not work. There was not clickable.

Then, I uninstalled indesign and reinstalled, trashed prefs, I met the same problem of FMCore.

It turns out that the uninstall/reinstall indesign was not necessary. I searched my computer for plugins to extensis, trashed all the (they were in my folders app pshop to indesign, illustrator). After that I've trashed those, indesign finally launched with no crashes and seems spry and nimble again.

just to be sure that all the pain was gone, I reused diskwarrior and am coming especially clean.

Tags: InDesign

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