InDesign crashes when clicking with the right button on the graph
I have a problem that whenever I try to right click on any graph in any document, even a brand new document, I don't get the context menu, but a rotation beach ball. I use InDesign 7.04 OS X 10.6.7. I tried to screw up my preferences and get rid of the SING file according to the instructions from Adobe, and I still don't have the same problem. Also, I installed CS5 from scratch, nothing helps.
I'm sorry for this long post, as I will include the process of the Activity monitor sample, just in case it makes sense for an individual here. If anyone has any suggestions, I would really appreciate the help!
Thank you!
Photios
----------------------------------
Sampling of the 2012 process for 3 seconds with 1 millisecond of execution time between samples
Sampling conducted, symbols of treatment...
Analysis of Adobe InDesign CS5 (pid 2012) sampling every 1 millisecond
Graph of calls:
2150 Thread_46582 DispatchQueue_1: com.apple.main - thread (series)
departure of 2150
2150 main
2150 GetPlugIn
2150 0x1d102fef
2150 SendEventToEventTarget
2150 SendEventToEventTargetInternal (OpaqueEventRef *, OpaqueEventTargetRef *, HandlerCallRec *)
2150 DispatchEventToHandlers (EventTargetRec *, OpaqueEventRef *, HandlerCallRec *)
2150 ToolboxEventDispatcherHandler (OpaqueEventHandlerCallRef *, OpaqueEventRef *, void *)
2150 SendEventToEventTarget
2150 SendEventToEventTargetInternal (OpaqueEventRef *, OpaqueEventTargetRef *, HandlerCallRec *)
2150 DispatchEventToHandlers (EventTargetRec *, OpaqueEventRef *, HandlerCallRec *)
2150 GetPlugIn
2150 GetPlugIn
2150 GetPlugIn
CEventDispatcher::DispatchEvent 2150 (arisen *, IEvent::SystemHandledState)
2150 CEventDispatcher::DispatchToEventHandlers(IEvent*)
2150 CDefaultEH::RButtonDn(IEvent*)
2150 MWindowEH::RButtonDn(IEvent*)
2150 PanelEventHandler::RButtonDn(IEvent*)
2150 PanelEventHandler::RButtonDn(IEvent*)
2150 PanelEventHandler::RButtonDn(IEvent*)
2150 PanelEventHandler::RButtonDn(IEvent*)
2150 0x1db31268
2150 GetPlugIn
2150 GetPlugIn
2150 GetPlugIn
2150 GetPlugIn
2150 GetPlugIn
2150 GetPlugIn
2150 0x2b7824e4
2150 0x2b783098
2150 GetPlugIn
2150 0x22460b6c
2150 GetPlugIn
2150 GetPlugIn
2150 FileUtils::PosixPathToSysFile(std::string const&)
2150 adobe::afl:CoreFileUtils:UTF8ToAFile(std::basic_string<char,_std::char_traits<char>,_adobe::afl::AFLAllocator<char>_>_const&,_adobe::afl::AFile&)
2150 adobe::afl:AString:UTF8ToAString(std::basic_string<char,_std::char_traits<char>,_adobe::afl::AFLAllocator<char>_>_const&,_adobe::afl::AString&)
1118 adobe::afl:AString:UTF8ToAString(std::basic_string<char,_std::char_traits<char>,_adobe::afl::AFLAllocator<char>_>_const&,_adobe::afl::AString&)
1032 std::basic_string < char, std::char_traits < char >, < char > adobe::afl:AFLAllocator >: at(unsigned long) const
2150 Thread_46592 DispatchQueue_2: com.apple.libdispatch - manager (series)
2150 start_wqthread
2150 _pthread_wqthread
2150 _dispatch_worker_thread2
2150 _dispatch_queue_invoke
2150 _dispatch_mgr_invoke
2150 kevent
2150 Thread_46593
2150 thread_start
2150 _pthread_start
2150 PrivateMPEntryPoint
2150 MemUtils::GetAvailMem()
2150 MPWaitOnQueue
2150 TSWaitOnConditionTimedRelative
2150 pthread_cond_timedwait_relative_np
2150 _pthread_cond_wait
2150 semaphore_timedwait_signal_trap
2150 Thread_46597
2150 thread_start
2150 _pthread_start
2150 TS_exception_listener_thread
2150 mach_msg
2150 mach_msg_trap
2150 Thread_46598
2150 thread_start
2150 _pthread_start
2150 PrivateMPEntryPoint
2150 0x5a0ed
2150 0x5a6f1
2150 MPWaitOnQueue
2150 TSWaitOnConditionTimedRelative
2150 TSWaitOnCondition
pthread_cond_wait 2150 $UNIX2003
2150 _pthread_cond_wait
2150 __semwait_signal
2150 Thread_46599
2150 thread_start
2150 _pthread_start
2150 PrivateMPEntryPoint
2150 0x5a0ed
2150 0x5a6f1
2150 MPWaitOnQueue
2150 TSWaitOnConditionTimedRelative
2150 TSWaitOnCondition
pthread_cond_wait 2150 $UNIX2003
2150 _pthread_cond_wait
2150 __semwait_signal
2150 Thread_46600
2150 thread_start
2150 _pthread_start
2150 PrivateMPEntryPoint
2150 0x5a0ed
2150 0x5a6f1
2150 MPWaitOnQueue
2150 TSWaitOnConditionTimedRelative
2150 TSWaitOnCondition
pthread_cond_wait 2150 $UNIX2003
2150 _pthread_cond_wait
2150 __semwait_signal
2150 Thread_46601
2150 thread_start
2150 _pthread_start
2150 PrivateMPEntryPoint
2150 0x5a0ed
2150 0x5a6f1
2150 MPWaitOnQueue
2150 TSWaitOnConditionTimedRelative
2150 TSWaitOnCondition
pthread_cond_wait 2150 $UNIX2003
2150 _pthread_cond_wait
2150 __semwait_signal
2150 Thread_46602
2150 thread_start
2150 _pthread_start
2150 PrivateMPEntryPoint
2150 0x5a0ed
2150 0x5a6f1
2150 MPWaitOnQueue
2150 TSWaitOnConditionTimedRelative
2150 TSWaitOnCondition
pthread_cond_wait 2150 $UNIX2003
2150 _pthread_cond_wait
2150 __semwait_signal
2150 Thread_46603
2150 thread_start
2150 _pthread_start
2150 PrivateMPEntryPoint
2150 0x5a0ed
2150 0x5a6f1
2150 MPWaitOnQueue
2150 TSWaitOnConditionTimedRelative
2150 TSWaitOnCondition
pthread_cond_wait 2150 $UNIX2003
2150 _pthread_cond_wait
2150 __semwait_signal
2150 Thread_46604
2150 thread_start
2150 _pthread_start
2150 PrivateMPEntryPoint
2150 0x5a0ed
2150 0x5a6f1
2150 MPWaitOnQueue
2150 TSWaitOnConditionTimedRelative
2150 TSWaitOnCondition
pthread_cond_wait 2150 $UNIX2003
2150 _pthread_cond_wait
2150 __semwait_signal
2150 Thread_46609
2150 thread_start
2150 _pthread_start
2150 C_AMTUISwitchSuppressUpdates
2150 C_EULA_SetState
2150 C_AMTUISwitchSuppressUpdates
pthread_cond_wait 2150
2150 _pthread_cond_wait
2150 semaphore_wait_signal_trap
2150 Thread_46619
2150 thread_start
2150 _pthread_start
2150 ThreadUtils::ThreadPool:ThreadProc(void*)
2150 ThreadUtils::ThreadPool::Dispatcher()
pthread_cond_wait 2150
2150 _pthread_cond_wait
2150 semaphore_wait_signal_trap
2150 Thread_46620
2150 thread_start
2150 _pthread_start
2150 thread_proxy
2150 GetPlugIn
2150 GetPlugIn
2150 GetPlugIn
2150 GetPlugIn
pthread_cond_wait 2150 $UNIX2003
2150 _pthread_cond_wait
2150 __semwait_signal
2150 Thread_46621
2150 thread_start
2150 _pthread_start
2150 thread_proxy
2150 GetPlugIn
2150 GetPlugIn
2150 GetPlugIn
2150 GetPlugIn
pthread_cond_wait 2150 $UNIX2003
2150 _pthread_cond_wait
2150 __semwait_signal
2150 Thread_46625
2150 thread_start
2150 _pthread_start
2150 GetPlugIn
2150 GetPlugIn
2150 GetPlugIn
nanosleep 2149 $UNIX2003
2149 __semwait_signal
1 GetPlugIn
1 GetPlugIn
1 GetPlugIn
1 CFRunLoopAddSource
1 mach_port_insert_member
1 mach_msg
1 mach_msg_trap
2150 Thread_46627
2150 thread_start
2150 _pthread_start
2150 Invoke
2150 Invoke
2150 login
2150 login
2150 Invoke
2150 Invoke
2150 Invoke
2150 Invoke
2150 Invoke
2150 Invoke
2150 Invoke
2150 Invoke
2150 Invoke
2150 Invoke
2150 Invoke
2150 Invoke
2150 Invoke
recv 2150 $UNIX2003
Recvfrom 2150 $UNIX2003
2150 Thread_46642
2150 thread_start
2150 _pthread_start
2150 thread_proxy
2150 GetPlugIn
2150 GetPlugIn
2150 GetPlugIn
2150 GetPlugIn
pthread_cond_wait 2150 $UNIX2003
2150 _pthread_cond_wait
2150 __semwait_signal
2150 Thread_46643
2150 thread_start
2150 _pthread_start
2150 thread_proxy
2150 GetPlugIn
2150 GetPlugIn
2150 GetPlugIn
2150 GetPlugIn
pthread_cond_wait 2150 $UNIX2003
2150 _pthread_cond_wait
2150 __semwait_signal
2150 Thread_46644
2150 thread_start
2150 _pthread_start
2150 thread_proxy
2150 GetPlugIn
2150 GetPlugIn
2150 GetPlugIn
2150 GetPlugIn
pthread_cond_wait 2150 $UNIX2003
2150 _pthread_cond_wait
2150 __semwait_signal
2150 Thread_46645
2150 thread_start
2150 _pthread_start
2150 thread_proxy
2150 GetPlugIn
2150 GetPlugIn
2150 GetPlugIn
2150 GetPlugIn
pthread_cond_wait 2150 $UNIX2003
2150 _pthread_cond_wait
2150 __semwait_signal
2150 Thread_46646
2150 thread_start
2150 _pthread_start
2150 thread_proxy
2150 GetPlugIn
2150 GetPlugIn
2150 GetPlugIn
2150 GetPlugIn
pthread_cond_wait 2150 $UNIX2003
2150 _pthread_cond_wait
2150 __semwait_signal
2150 Thread_46647
2150 thread_start
2150 _pthread_start
2150 thread_proxy
2150 GetPlugIn
2150 GetPlugIn
2150 GetPlugIn
2150 GetPlugIn
pthread_cond_wait 2150 $UNIX2003
2150 _pthread_cond_wait
2150 __semwait_signal
2150 Thread_46654
2150 thread_start
2150 _pthread_start
2150 PrivateMPEntryPoint
2150 0x361be0f0
2150 MPWaitOnSemaphore
2150 semaphore_timedwait_trap
2150 Thread_46655
2150 thread_start
2150 _pthread_start
2150 PrivateMPEntryPoint
2150 0x361be0f0
2150 MPWaitOnSemaphore
2150 semaphore_timedwait_trap
2150 Thread_46656
2150 thread_start
2150 _pthread_start
2150 PrivateMPEntryPoint
2150 0x361be0f0
2150 MPWaitOnSemaphore
2150 semaphore_timedwait_trap
2150 Thread_46657
2150 thread_start
2150 _pthread_start
2150 PrivateMPEntryPoint
2150 0x361be0f0
2150 MPWaitOnSemaphore
2150 semaphore_timedwait_trap
2150 Thread_46658
2150 thread_start
2150 _pthread_start
2150 PrivateMPEntryPoint
2150 0x361be0f0
2150 MPWaitOnSemaphore
2150 semaphore_timedwait_trap
2150 Thread_46659
2150 thread_start
2150 _pthread_start
2150 PrivateMPEntryPoint
2150 0x361be0f0
2150 MPWaitOnSemaphore
2150 semaphore_timedwait_trap
2150 Thread_46660
2150 thread_start
2150 _pthread_start
2150 PrivateMPEntryPoint
2150 0x361be0f0
2150 MPWaitOnSemaphore
2150 semaphore_timedwait_trap
Total number of stack (recursive counted several, when > = 5):
51 GetPlugIn
28 _pthread_start
28 thread_start
18 _pthread_cond_wait
16 __semwait_signal
Invoke 15
15 PrivateMPEntryPoint
pthread_cond_wait 15 $UNIX2003
8 MPWaitOnQueue
8 TSWaitOnConditionTimedRelative
8 thread_proxy
7 0x361be0f0
7 0x5a0ed
7 0x5a6f1
7 MPWaitOnSemaphore
7 TSWaitOnCondition
7 semaphore_timedwait_trap
Sort by the top of the stack, even collapsed (if > = 5):
__semwait_signal 34399
semaphore_timedwait_trap 15050
semaphore_wait_signal_trap 4300
mach_msg_trap 2151
kevent 2150
Recvfrom$ UNIX2003 2150
semaphore_timedwait_signal_trap 2150
Adobe::AFL:Astring:UTF8ToAString(std::basic_string<char,_std::char_traits<char>,_Adobe::AFL::AFLAllocator<char>_>_const&,_Adobe::AFL::Astring&) 1118
std::basic_string < char, std::char_traits < char >, < char > adobe::afl:AFLAllocator >: to 1032 (unsigned long) const
Analysis of the sample of the 2012 process writes to the file/dev/stdout
You have this problem on the points which are not jpg files? If you have illustrator try to make a file WITH pdf compatibility. If in the place which does not cause InDesign to hang it is a good start. If it gives you problems try to find a WMF file and place. If the WMF file gives you should right click you have something goofed in pretty bad.
My guess is that you have an application that can open jpg that is is bad or old character and seeks to be referenced.
When you right-click a jpg in the finder in the open with > dialogue takes a while to load? How many options do you see here? If this menu does not load at all you can TRY RC Default Apps (free) Rubicode - RCDefaultApp and see what everyone can open jpg files.
I would like to ask about 26 cents that you have an application that attempts to be a potential application for opening jpg causing your problem. Reduce the number of possible applications and you may be able to eliminate the problem. Perhaps is a good idea to make a new user account and see if this problem persists.
Since you're on 10.6.7 what you can do is make the new user, copy the entire folder InDesign CS 5 on demand new Office if you have any question on the newly created user. The log back into your main administrator account and open your Applications folder, press get info, under sharing & permissions unlock it and slams the + symbol, select the newly created user and choose 'No access' under the privilege. From there, you should have no chance of poorly created applications having a file association, and you shouldn't have this problem in InDesign.
Tags: InDesign
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Original title: Auntie Photon
Hi all
I use Auntie Photon on windows platform 8, and it shows the device has been disconnected or is not available when clicking on the button connect. For this reason, I am not able to use internet on my Laptop.I also in contact with the customer service and they told me to take the laptop to any engineer to solve this problem.
Help, please.
Hi Varun,
Thanks for posting on Microsoft Community. I understand that you are not able to connect to the Internet using the dongle Auntie Photon. Let us work together as a team and try to get this fixed number.
Please help me with the following information related to this issue:
- You have installed the required software on your computer which came with Auntie Photon?
- Do you see an error or exclamation point in Device Manager when you connect Auntie Photon dongle? See the steps to check:
- Press Windows Key + X.
- Select Device Manager.
- Check if there is no error or exclamation point under Auntie Photon.
This problem can occur if device drivers are not get detected or due to missing/corrupt device drivers.
Please follow the steps mentioned below:
Method 1: Run the hardware troubleshooter
The convenience store is an automated tool that checks the hardware attached to the computer for known problems and provides details on how to correct them. Follow these steps to run the troubleshooter.
- Press Windows key + W on the keyboard.
- Type the Troubleshooting in the search bar and press Enter.
- In the Troubleshooting window, click show all in the left pane.
- Click hardware and devices.
- Click right on material and devices and and select run as administrator.
- Click Next and follow the on-screen instructions to complete the process troubleshooting.
If the troubleshooter could not find and fix the problem, I would suggest trying the following method and check.
Method 2:
Note: Make sure that the Auntie Photon dongle is plugged.
Step 1: You can try to uninstall and reinstall the drivers of Auntie Photon and check. Follow these steps:
- Press Windows key + X on the screen.
- Select Device Manager.
- Expand the network adapter and right click on driver and select Uninstall.
- Restart the computer.
- Windows will automatically load the drivers.
Step 2:
You can also try to launch the Windows updates and install all the updates that are available including the driver in option and the updates of the firmware.
Windows Update: frequently asked Questions
You can also get in touch with Auntie Support and check the updates to driver for Windows 8.
Please answer us on the State of the question to help you further.
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