InDesign CS5 will not load, it crashes

Similar Questions

• InDesign CS5 will not install

  Background:

  I had been using InDesign CS5 for a few years on my Win7 Ultimate x 64 machine.   A year and a half ago, I reloaded the OS and did not reinstall InDesign as I didn't need so.  It is used for a project once every six months near the end of the year. My InDesign CS5 is the update to Pagemaker, - installation is in the download file obtained via the Download Manager when licensed by Adobe in 2010. I think that it was updated to CS5.5 during that period but I have no file to install CS5.5,

  Problem:

  Tried to re - install at this time, and Setup fails.  He accepts the serial number but does not end: * I have attached the complete list of the errors at the end of this post.  I tried the install several times - initially with all InDesign bells and whistles, then restart your computer and retried and then again after restart a second time with no selected InDesign extensions (thinking that perhaps one who may be the cause) but no change in symptoms.

  Discussion:

  I think it's either something fundamental with InDesign CS5 in conflict with some Win7 updated since the time when InDesign CS5 has worked, or interaction with other Adobe products. 

  
  

  Other Adobe products on the computer:

  Added, after time what indesign had worked

  Lightroom 5.7 Lightroom and Adobe DNG converter 3.6.

  Had been, time where everything worked fine:

  XI of Photoshop CS5, Dreamweaver CS3, Acrobat 8 Standard, and Adobe Reader.  Applications for assistance are: Bridge CS3 and CS5, Extension Manager CS3 and CS5, Extendscript Toolkit 2 and CS5 and Device Central CS3 and CS5.

  Any help and suggestions would be most appreciated.  Thanks in advance for your help.

  * The complete list of the error install messages follows, (with duplicates of "WARNING: payload cannot be installed due to the failure of the operation depends on ' deleted.)  When you see one, there had been between 3 and 20 in a row):

  ==================================================================

  Exit code: 7

  -------------------------------------- Summary --------------------------------------

  -0 fatal Error (s), 48 (s), 64 warning (s)

  ATTENTION: OS configuration is not for {694213D7-1E0E-4C8F-B822-E2E3680C0FCE}

  ATTENTION: OS configuration is not for {E4E188D2-27D5-4E4C-92CE-87F9D24AD2F6}

  ATTENTION: OS configuration is not for {F6FA54C9-3E8F-4416-905C-DA5398DF9640}

  ATTENTION: OS configuration is not for {F9766AC1-1461-1033-B862-DF8FE1C033BE}

  WARNING: WARNING: {2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} Adobe Player for Embedding will not be repaired, because of update patch ITS and a payload of high level is being installed.

  WARNING: WARNING: {3F023875-4A52-4605-9DB6-A88D4A813E8D} camera profiles installer will not be repaired, because of ITS update patch and a payload of high level is being installed.

  WARNING: WARNING: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP panels CS5 will not be repaired, because of ITS update patch and a payload of high level is being installed.

  WARNING: WARNING: {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw will not be repaired, because of ITS update patch and a payload of high level is being installed.

  WARNING: WARNING: {E995AC53-954A-48D2-A861-613B8D42A9BE} Adobe ExtendScript Toolkit CS5 will not be repaired, because of ITS update patch and a payload of high level is being installed.

  WARNING: WARNING: CS5 Adobe Extension Manager {E4E188D2-27D5-4E4C-92CE-87F9D24AD2F6} will not be repaired, because of ITS update patch and a payload of high level is being installed.

  WARNING: WARNING: {02731921-5711-4E7A-A898-D6BCF0F2A1CD} Adobe CSXS CS5 Infrastructure will not be repaired, because of ITS update patch and a payload of high level is being installed.

  WARNING: WARNING: {0D067D13-C3D7-4EA6-B346-740CD91FD547} Adobe Bridge CS5 will not be repaired, because of ITS update patch and a payload of high level is being installed.

  ATTENTION: Payload cannot be installed due to the failure of the operation dependent

  WARNING: WARNING: {2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} Adobe Player for Embedding will not be repaired, because of update patch ITS and a payload of high level is being installed.

  WARNING: WARNING: {3F023875-4A52-4605-9DB6-A88D4A813E8D} camera profiles installer will not be repaired, because of ITS update patch and a payload of high level is being installed.

  ATTENTION: Payload cannot be installed due to the failure of the operation dependent

  WARNING: WARNING: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP panels CS5 will not be repaired, because of ITS update patch and a payload of high level is being installed.

  ATTENTION: Payload cannot be installed due to the failure of the operation dependent

  WARNING: WARNING: {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw will not be repaired, because of ITS update patch and a payload of high level is being installed.

  WARNING: WARNING: {E995AC53-954A-48D2-A861-613B8D42A9BE} Adobe ExtendScript Toolkit CS5 will not be repaired, because of ITS update patch and a payload of high level is being installed.

  ATTENTION: Payload cannot be installed due to the failure of the operation dependent

  WARNING: WARNING: {02731921-5711-4E7A-A898-D6BCF0F2A1CD} Adobe CSXS CS5 Infrastructure will not be repaired, because of ITS update patch and a payload of high level is being installed.

  ATTENTION: Payload cannot be installed due to the failure of the operation dependent

  WARNING: WARNING: {0D067D13-C3D7-4EA6-B346-740CD91FD547} Adobe Bridge CS5 will not be repaired, because of ITS update patch and a payload of high level is being installed.

  ATTENTION: Payload cannot be installed due to the failure of the operation dependent

  ERROR: MsiConfigureProductEx failed with the error: 1612

  ERROR: The following payload errors were found during the installation:

  ERROR:-Microsoft_VC90_ATL_x86: installation failed

  ERROR:-Microsoft_VC90_CRT_x86: installation failed

  ERROR:-Adobe InDesign CS5 Common Language Files_AdobeInDesign7CommonLang-en_US: installation failed

  ERROR:-Microsoft_VC80_ATL_x86: installation failed

  ERROR:-Adobe Toolhints CS5: installation failed

  ERROR:-AdobeColorCommonSetCMYK: installation failed

  ERROR:-AdobeHelp: installation failed

  ERROR:-Adobe Buzzword CS5: installation failed

  ERROR:-Adobe Mini Bridge CS5: installation failed

  ERROR:-Adobe SING CS5: installation failed

  ERROR:-AdobeColorJA CS5: installation failed

  ERROR:-Adobe ReviewPanel CS5: installation failed

  ERROR:-Adobe InDesign CS5 icon Handler x 64: installation failed

  ERROR:-Adobe CS Live BrowserLab: installation failed

  ERROR:-Microsoft_VC90_MFC_x86: installation failed

  ERROR:-CSXS Extension history: installation failed

  ERROR:-Suite Shared Configuration CS5: installation failed

  ERROR:-Adobe CS5 language: installation failed

  ERROR:-PDF settings CS5: installation failed

  ERROR:-AdobeColorEU CS5: installation failed

  ERROR:-AdobeTypeSupport CS5: installation failed

  ERROR:-AdobeColorCommonSetRGB: installation failed

  ERROR:-Adobe InDesign CS5 Application Language Files_AdobeInDesign7AppLang-en_US: installation failed

  ERROR:-core files common Adobe InDesign CS5: installation failed

  ERROR:-Microsoft_VC90_ATL_x86_x64: installation failed

  ERROR:-Adobe CS5 Extensions CSXS: installation failed

  ERROR:-AdobeOutputModule: installation failed

  ERROR:-Microsoft_VC90_CRT_x86_x64: installation failed

  ERROR:-Microsoft_VC80_CRT_x86: installation failed

  ERROR:-Microsoft_VC90_MFC_x86_x64: installation failed

  ERROR:-DynamiclinkSupport: installation failed

  ERROR:-Adobe WinSoft Linguistics Plugin CS5: installation failed

  ERROR:-AdobePDFL CS5: installation failed

  ERROR:-HIL help search: installation failed

  ERROR:-AdobeCMaps CS5: installation failed

  ERROR:-required common fonts Installation: installation failed

  ERROR:-standard Adobe 2.0: installation failed

  ERROR:-Microsoft_VC80_MFC_x86: installation failed

  ERROR:-AdobeColorNA CS5: installation failed

  ERROR:-Microsoft_VC80_MFCLOC_x86: installation failed

  ERROR:-Adobe InDesign CS5 Application Base Files2: installation failed

  ERROR:-recommended Installation of common fonts: installation failed

  ERROR:-Adobe InDesign CS5 icon Handler: installation failed

  ERROR:-AdobeJRE: installation failed

  ERROR:-Adobe InDesign CS5 files of Basic Application: due to a lack of Language Pack installation

  ERROR:-Adobe InDesign CS5 Feature Set Application files: installation failed

  -------------------------------------------------------------------------------------

  run the cleaner, the use of the CC cleaning tool to resolve installation problems. CC, CS3 - CS6

  then install using the Windows 7 compatibility mode.

• CS5 will not load extensions - WIN7 64-bit Manager

  I'm running Windows 7 64 - bit Enterprise Edition machine. This machine has been implemented by me yesterday - any new installation of all software. I have installed Adobe CS5 Master Collection. Almost everything works as it should, however, the extension manager will load any.

  When I click on the shortcut or .exe in the folder nothing happens - no windows or anything like that. When I check the process of the system, I can see it in the list and I finished it.

  I have ready about 50 different discussions on this issue and here is where I am:

  (1) I have the Setup log file. Everything loads it properly.

  (2) I checked my verision of Air - installed and up to date.

  (3) the last thing I did was found in a post by an Adobe employee and I have included it below:

  --

  I guess that you connect to the field of work. Is this true? Could you please try to run the extensions as a local administrator user manager? You don't have to connect to the local computer, always connect to the domain instead. Make sure you have a local administrator account. Press the SHIFT key, click with the right button on "Extension Manager CS4.exe", select "Run as a different user" context menu, enter your local account (format: < Nom_de_votre_ordinateur >-< LocalAdministratorUserName >) and password, click OK.

  --

  Article 3 number worked perfectly for me. I'm on a computer in the domain. My account is an administrator account, but I thought I'd give it a try nonetheless. I followed the instructions above and BAM, it worked. I closed the extensions Manager and tried to open it the normal way, no luck.

  Based on this information can someone help me solve this problem? I have a few extensions I need to settle for a project that I need to Pack today, and this could push me in the weekend.

  Advice or tips would be GREATLY appreciated.

  Shawn.

  Sorry, in my post, "local user account" should be "account for domain user", it's my typo. You must add permissions to SJanes.

  The first cause does not seem to result of permission, but conflict. Please move all files under "C:\Users\\AppData\Roaming\Macromedia\Flash Player\ #Security\FlashPlayerTrust" somewhere, then launch the extension manager in the normal way. If it worked, then a specific software that relates to one of these files conflicts with the extensions Manager. You can move these files one by one to see what software it is back.

• InDesign CS5 will not 'save' or ' Save as. "

  Hey.

  So I worked on this document for about an hour and I went to register for the first time, I know it's bad, "save" and "save under" buttons are grayed. I tried looking through the preferences, and I tried to look through the different modes, I'm in, but nothing works.

  The file is a web document, and there is nothing extraordinary, just rectangles and a placed image to a photoshop file, which I think is the problem. InDesign allows me to create a new file, all types, but once I do anything for the new file I even once can't save at all. A few other problems last too, as the hot corners were buggy (doesn't work sometimes) and when I drag a rectangle, the entire document fills with the color of the rectangle, it is impossible for me to get the position I want.

  Finally, I read about the clear cache preferences and things like that, but I don't know if this is the solution. Also, I would try to not restart InDesign before trying other ways, because I have the bees working on this issue for a while. But if it's the only way I can get it to work again, I.

  Thank you.

  You can export to .idml? If you can, do and close ID and reset preferences, then make a new doc to test and see if you can save before trying to work with the the.idml file.

  If you can't export, you either have more than probably lost you work, but there's a really drastic thing you can try, and it's force close InDesign (use the Task Manager on Windows or Force Quit on a Mac), then replace the prefs and revive the ID. You will be asked if you want to retrieve, but sometimes just asking. Immediately, try to save again with a new name or export to .idml.

  Good luck.

• InDesign CS6 will not retain any preferences

  One of my users has been recently updated for CS5 Design and Web Premium CS6.  The first problem is that the InDesign program crashes from time to time for no apparent reason.  Second, the InDesign program will not retain the preferences.  If the program crashes and is restarted, the preferences are lost.  In addition, if the program is normally closed and reopened, preferences are lost.  This started happening about a month ago and before that, there is no problem.

  I have searced forums and the internet for a solution and while I could find similar problems with other users, I can not find a solution.  Re-setting the program did not produce a resolution.  If anyone can help with this frustrating problem.

  Lisa, all of the experts from Adobe here are useless. They bombard you with questions, and theories.  I am a computer scientist of operations who was responsible for resolving problems and issues of the software. I have do this usually by the process of elimination.  Most of these people is applications users who call the IT operations people to solve their problems, when this stuff happens.

  Here's what I did to fix the problem.  I saved all the users of windows profile settings to a different folder.  Then I deleted the windows end-user user profile.  He then recorded in the PC and his profile has been recreated.  He was then able to configure its settings in InDesign.  These preferences and settings are now retained when it disconnects, stops, restarts, etc...

  I know this isn't the best solution, but only slightly.  The key is to make sure you have saved/backed up all data users and their user in windows profile settings.

  Good luck!!!

• InDesign CS5 will work with MacOS Sierra?

  Has anyone tried to see if InDesign CS5 will work with MacOS Sierra? I have creative cloud and CS5 on my machine, but due to some of the things that I have to work that only work with CS5 to CS6 I have to keep my old software. I hesitate to upgrade to Sierra until I know if InDesign CS5 will work or not.

  If anyone has tested this, I would be recognizing the return flow, thank you.

  It really depends what you do with it, and a large part of the framework has changes in the operating system for how the application is designed to run in. Your workflow can cause problems when the application works for others or you might be able to use it, but keep in mind has more no support for CS5 Adobe or Apple, so do not expect to solve any problems that you can discover.

• After recommending the bios update, hp dv6131od running xp pro sp3 will not load windows - is there a wa

  After installing an update of the bios recommended on the hp website my dv6131od running xp pro sp3 will not load windows

  Update does not seem to have problems - failure, lack of time for flash, backup, etc.

  boot sequence seems normal (finds it a bootable cd in the drive, etc.), but windows won't load in safe or other mode

  next steps?  is there a way to access the BIOS?

  Thank you

  There is a simple solution to this problem.  The HP Online Crash Analysis Team has finally responded to my email after 34 days.  I had given up hearing from them despite several requests to repeat.

  I had completely disassembled the laptop trying to find the bios setting the jumpers on the motherboard in response to an idea contained in one of the PM, I sent... all to nothing does not...

  OCAT told me to look in the BIOS under "system configuration" for the Native SATA support.  The last update of the BIOS resets this point 'activated', but that only works for Vista & Win 7.  This must be set to "disabled" for XP and previous operating system.

  I hope that this post will save someone having to wait 5 weeks invest hours of work for a solution that took 3 minutes!

• InDesign CS5 does not start correctly

  My Indesign CS5 does not start.

  I don't see the program to start, but if I go to the "active processes management" I can see it running.

  Thus, the program starts, but I don't see its interface.

  My OS is W7 professional.

  This problem affects me for a week.

  I tried to uninstall and reinstall without results.

  PS. I have a Premium Suite CS5, and other programs works fine.

  Thanks for the support

  Ciao, Peter,.

  Finally I got it! The problem was on the ID fields, where to load the application.

  I have two monitor, managed by the nView Desktop Manager. So ID has been busy away from my office, I know not why.

  But strangest of all, ID no was not shown in the application tab in the 'management of active processes.

  So I disabled the Manager the nview and ID appear.

  But it is a big bug ID, which Adobe has to manage.

  Thank you very much for your help.

  Ciao, Luca

• 12.5.1 ITunes will not load on Windows 10 so I can't sync my new iPhone 7

  12.5.1 ITunes will not load on Windows 10 so I can't sync my new iphone 7

  Right click and run as administrator

  See also this document

  If you see an error message "Windows package install" when you try to uninstall iTunes from your PC - Apple Support

• Why it will not load on LTE

  Just downloaded the iOS for Firefox app. The user interface is simply amazing but the only thing that annoys me is that it will not charge if my phone is not connected to a hotspot or Wi - Fi. If it's on the 3G or LTE it does not load anything. I just wanted to know what the go-around for this.

  Thank you!!! Keep your bad-ass work!

  Hi Egotisticpain

  What exactly do you mean by "user interface will not load? Please tell us what you were doing, what you expect and what happened in as much detail as you can, and what version of Firefox you use (using one of the New Zealand app store right?) iPhone and the iPad or the iPod Touch you are using and what version of iOS.

  I just did the following iOS 8.4.1, iphone on Firefox for iOS build 43 (which is the same build that you can find on the iOS App Store New Zealand), 6, with:

  1. disabled the WiFi so he went to LTE
  2. startup of Firefox for iOS
  3. surfed at twitter.com and the site loaded, and then typed on a link and it loaded

  See you soon!

  ... Roland

• Some Web sites will not load

  Some websites will not load or partially charge and will be usually just load the site title and nothing else and will have a spinning wheel at the top which will not stop.
  They tend to work on FF before, but no more.

  Also, when I click on another link or something like that it will show the whole page as it is supposed to be for the duration it takes to switch the clicked link. I can, for example, (though I'm pretty fast) click on another link and then cancel it and I'll be able to see the page (in some really weird stuff).

  I read something about Java Script doing this problem, I turned off Java script and I could see some of the sites, but Needless to say that certain features of the Web site are lost.
  Happens on websites very little well but still enough to annoy me. I don't like not only 2 or 3 sites from switching browsers.

  I'm sure it has something to do with Java Script, but was not able to understand that even after reading some of the questions here.

  Here are 2 websites that no longer works:
  http://www.parkablogs.com/
  http://www.latest-hairstyles.com/

  Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem.

  • Put yourself in the DEFAULT theme: Firefox/tools > Modules > appearance
  • Do NOT click on the reset button on the startup window Mode safe
  • https://support.Mozilla.org/KB/safe+mode
  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes

  You can check for problems with preferences.

  Delete possible user.js and files numbered prefs-# .js and rename (or delete) the file prefs.js to reset all the prefs by default, including the prefs set via user.js and pref which is no longer supported in the current version of Firefox.

  • http://KB.mozillazine.org/Preferences_not_saved
  • http://KB.mozillazine.org/Resetting_preferences

• disc will not load or not going to classes

  disc will not load or going to class in a mini

  What do you mean by "does not load?

  Y at - it a disc stuck in the player? We must look carefully into the slot.

  What model Mac?

  The optical drive in my 2009 Mini failed about three years ago.

  See also:

  Get help with the SuperDrive slot on your Mac - Apple Support loading

• Firefox will not load https pages. gives the security warning and will not accept an exception.

  I had problems with Firefox and some sites for about a year, and it is located in my laptop. I have no problems when using my desktop at work or my dad's cell phone in his house. Some sites simply returns a page of text style; no html. Other sites give me a security certificate warning and FF will not accept an exception for this site, either by clicking the button or manually enter the site as an exception. Tonight, GOOGLE will not load again! Why, it's trying to load on an https server, I don't know, however. Several other sites have also begun does not not and are also trying to load it on a secure server.

  Use Kaspersky, AVAST 2015, ESET, BitDefender or Microsoft family safety? These are among the most popular security programs which have a function to intercept your Internet connections and filter your traffic. When it's a secure site, in order to be able to decrypt and inspect your communications, the software must present a false certificate for Firefox. Sometimes, the software is not able to configure Firefox for this, or if you use the function of Reset of Firefox, the trust is broken and needs to be put in place again.

  Unfortunately, the same symptoms can appear with some malicious software.

  If you look at the second half of the post of Philipp, you see where you can check the section 'From' the certificate. This usually allows to identify the culprit. Can you take a look and report what you find?

• Fire fox is slow and on a single website, it goes on the site but will not load the page

  Fire fox is slow. Also on a single Fire fox web site goes on the website but will not load the page
  Questions began Tuesday, June 16, 14. Website can be opened with other browsers.
  I am running windows XP sp2

  Start Firefox in Safe Mode {web link}
  While you are in safe mode;
  Press < Alt > or < F10 > to display the toolbar.
  Followed;

  Windows; Tools > Options
  Linux; Edit > Preferences
  Mac; name of the application > Preferences

  Then Advanced > General.
  Find and stop using hardware acceleration.

  Dig safe web sites and see if there is still a problem. Then restart

• I use Windows 7, I downloaded Firefox 17 it will not load I'll uninstall and it will not uninstall. When trying to go to a website I cant load xpcom gt

  I use Windows 7, I downloaded Firefox 17 it will not load I'll uninstall and it will not uninstall. When I use Thunderbird I try to go to a web site and get the error could not load xpcom.

  How can I uninstall this mess and start again?

  Go to www.getfirefox.com and download Firefox 24 (do not use Firefox 17 not supported) and install it.