information... file invisible window

With the help of Illustrator CC 2014 v 18.1.1 on a MacBook Pro.

When I go in the file info..., the window will not open. At least I'm not able to see it. The menus are gray, can't use the document as if it is frozen. When I hit the return key, all right. It's as if I clicked the OK button in the invisible window.

I reduced the size of the document window, offers my dock in another part of the screen, minimizes all the palettes, so it doesn't seem he's hiding in the hinterland of the screen. It's very weird, I had edited before metadata on this window and want to continue in this way.

Thank you!

KTG

I had the same problem with 18.1.1 (on MBP 15 + BenQ 2710). After a few hours of violin, I uninstalled, trashing prefs and everything re-installed. Info file. now appears as it should. If it will do after that I run Illustrator the MBP without the BenQ remains to be seen. My guess is that the Panel is moved off the screen because the window of Illustrator do not automatically resize when moved to a screen larger or smaller. Just another one of the eccentricities of the Illustrator.

Tags: Illustrator

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