My HP Pavilion dv 1000 is a white screen... I can access the configuration of PhonenixBIOS only utility.

My HP Pavilion dv 1000 is a white screen when I tired to install Office Ultimate 2007, which failed because not enough RAM available on the laptop to install. I restored the original program of Windows XP Professional and all that I can see is the PhonixBIOS configuration utility when I turn on my laptop. I can't find the original Cd recoveryl I can download or I have to buy them again? I'm trying to get the laptop works for the use of my child. Help, please... Thank you!

Hello

You must contact the computer is built to get the recovery disk.

You can also try the steps from the link below to get the windows XP installation disc. Link: How to get the installation discs for Windows XP for installation of boot floppies: http://support.microsoft.com/kb/310994

Try the steps from the link below: computer stops responding with a black screen when you start Windows XP: http://support.microsoft.com/kb/314503

Tags: Windows

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