Inherited from HP Deskjet 3847

A HP Deskjet 3847 was made by a friend of mine and I struggled to make it print.

I am connected to a laptop computer MacBook (OS 10.6.8) and downloaded the driver according to the HP website.

I had to add the printer in the "system preferences" drop down (recommended by the HP website) and when I go to print something, nothing don't flashes or beeps or even moves on the printer.  When I put them to the top of the print queue, it says that the printer is paused.  If I click on "continue printing", it suspends again.  No warnings don't pop up or something like that.

Thoughts?  Suggestions?  Allows you to do anything (I'm embarrassing illiterate technology)!

Thank you

Cassie

Hi Sassiemuffin,

I see you are trying to install a 3847 Deskjet on your Apple OS X 10.6.8 you installed the driver from HP.com but the States of the printer paused when you try to print.

Follow this document from HP: Mac OS x: how to reset the printing system, this will remove all the other printer drivers installed in system preferences, it will not printer software uninstall. Before adding the Desket once again please download and install the software from Apple: HP v.2.16.1 for OS X printer drivers.

Let me know if it helps.

Thank you

Tags: HP Printers

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