Initial connection of blackBerry Smartphones to the PC to BB desktop software

Similar Questions

• BlackBerry smartphone Bold 9780 unrecognized by BB Desktop Software more (Windows XP)

  Dear experts!

  I can't sync my Bold 9780 with my laptop via USB more because BB Desktop Software tells me: "Blackberry Desktop Software is unable to communicate with the device.

  I use my camera for almost a year now and everything is going well until recent times, although I haven't changed anything in my settings.

  My configuration: v6.0.0.294 on my BB device; BB Desktop Software release 6.0.0.40 on my laptop; Windows XP Professional version 2002 Service Pack 3 on my laptop.

  I tried to install the latest version via the web v6.0.0.546, but my laptop couldn't recognize my device.

  In the Windows Device Manager, my device is identified as a "Blackberry smart phone" (so no question of USB port).

  The USB cable is OK (I checked with another and been faced with the same problem).

  I checked several existing messages with solutions, but none of them could help.

  Is the problem due to the fact that the version of BB Desktop software on my laptop is different than the one on my device? Moreover, this is the case from the beginning and everything went well until recent times.

  Please notify.

  Thank you

  YHR

  Hello

  problem solved by a hard reboot of the appliance (remove the battery all in device on).

  I will install the latest version of the software for BB device (v6.0.0.546), in the hope that it will be more stable.

  YHR.

• BlackBerry smartphones download old Version of BB Desktop Software

  Hi all!

  I just downloaded MagicBerry so that I can get my SMS on my PC. It works well for backups, I did a long time ago, in the IPD format, but fails with most recent backups. So I want to use an older version of the desktop software so that I can get an RPI update to open with MagicBerry.

  Can anywhere tell me a download of the installer for a version of the desktop software that can do it (I think the version I used was version 5)?

  Problem solved:

  http://forums.CrackBerry.com/general-discussion-F2/where-can-i-get-BlackBerry-Desktop-Manager-versio...

  This thread has done what I wanted, however

• Applications/install blackBerry smartphones will not be displayed in Desktop software

  Hello, I use a Torch 9860 FW 7.0.0.585, which is connected through Desktop Software 6.1 with a Windows PC (Outlook 2003/XP Prof SP3). This morning, I met a weird problem. Connect my BB with my PC, I decided to check the installed applications since I've updated the FM last night (via software updater from my camera).

  Big surprise! Except a few Apps (WhatsApp, a scanner for barcode, GPS-Logger) no other apps or FW facilities therein. The day before the FW all list of facilities one all paty apps 3rd place indicated in one neat, long - now: nothing except these few applications. I tried to reinstall the Desktop und reconnected my device software - but to no avail.

  Anyone have a similar problem?

  I'm a little worried about changing to say packages installed language or other preferences FW since I don't know any other way, then use the application button in the desktop software to do this. In the current state, it would be impossible.

  I would be very grateful for some tips or tricks.

  M.

  Hi - Thanks for your ad. In the meantime, I found the solution here:

  http://forums.CrackBerry.com/Desktop-Manager-F153/applications-DM-will-not-show-torch-apps-list-6829...

  My DM contained only the 'old' FM, not the updated version. I downloaded the new version of my website providers, installed on my computer, restarted DM and: voila - all applications including basic software has shown once again in the Apploader.

  I hope this helps my colleagues here too!

  Good bye!!!

• Bugs blackBerry smartphones? the 9810 torch?

  Hello

  I've been playing with my new torch 9810 and now the battery seems to be draining like crazy (up to 10% after having just three hours hanging out, not a single call done) - and some programs play AND I get a message indicating that the camera photo and video camera are in use although I'm not using the.

  Is there a virus on this thingy? -How do I know? has someone hijacked my camera to spy on me?

  a little paranoid, hoping for help!

  Thank you

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• BlackBerry Smartphones unable to synchronize contacts with Desktop 7 subfolers

  To set up synchronization of the various folders and files of data using BlackBerry Desktop Software 7.0, follow these steps:

  1. Connect the BlackBerry smartphone to the computer.
  2. Open BlackBerry Desktop Software, and then click Organizer.
  3. Click Configure next to the type of data (Contacts, calendar, tasks, notes) which requires sync with a folder.
  4. Click Advanced...
  5. Select the folders tab.
  6. Select the radio button to select different Sync.
  7. Navigate to, and then select the specific item to be synchronized in the list and click Add
  8. Click OK.
  9. Click OK.

  Thanks for the Info. not familiar with the forums. Have since found the solution. It is a problem of blackberry, I had to set up a new profile of .pst and import all data.

• Connection of blackBerry Smartphones Blackberry ID - password and security answer the forgotten two

  I forgot my password to connect Blackberry ID so the answer to the security question and can not find a way to reset them both on the support pages.

  Can someone please suggest a solution?

  Thank you

  I did exactly the same thing... It sucks. I was told to go back to the email that was sent to you from [email protected] there is a link there to the deletion of your profile. Once you do this just download everything again. hope this works for you as well

• Mail envelopes blackBerry Smartphones at the reception in direct connect calls

  Hello all, new to the forum!  Frustrated and look for the answerman! My carrier replaced my Blackberry 8350i with another assuming that was the problem.

  Well, when I get directly connect calls and do not answer them immediately and receive other calls Direct Connect, the message envelope accumulates 1 for one, whenever I get a new Direct Connect. But after completing the message counter does not and continues to accumulate Direct Connect calls and only Direct Connect calls. Emails, sms and others disappear or subtracted from the total after reading them. When I "clean up" the call directory is empty but the message envelope counter does not reset.

  1. message counter accumulates ONLY when direct connect through Sprint calls received

  2. I have not found a method to eliminate memory except by removing the battery

  3 deletion of call logs does not solve the problem

  4. the old Blackberry and other has the problem

  5. the latest version of the software loaded

  This can be corrected? It seems to me like a software problem? I have the latest updates of software loaded with no improvement.

  sqamicheal wrote:

  • This function cannot be executed ALT, CAP and DEL.
    

  huh? Did you follow the instructions as indicated... Shift to the RIGHT, which is the key to the CAP?

• BlackBerry smartphones is the "Forget Device" command in the permanent Office Manager?

  Background: I got an error when trying to download music on my blackberry 9500. I downloaded some stuff yesterday without any problem. Today, I went to download more than a few tracks, but I couldn't do anything because one of the songs of yesterday was not in the right format. I deselected the control lists in different iTunes playlists, but still the error icon showed.

  So, I thought that I would choose "forget this device" and just uninstall and reinstall Desktop Manager thinking this may reset things. I have since uninstalled and reinstalled the DTM and even checked the permissions of drive on mac (OSX 10.5) and I still can't get the DTM to recognize my Blackberry. As I said it worked fine yesterday.

  How can I get the DTM to 'unforget' it and forget the song that caused this whole mess?

  Sorry I don't have a very good description of the error and the on-screen dialog boxes, but of course, I don't see the screens in question more because of the DTM does not let me past the initial screen «connect your blackberry»

  Just to bump my own thread because I fixed it. I have reset default on the blackberry itself because when you ask the DTM to forget your blackberry, you are indeed saying your Blackberry to forget your DTM.

  Here is a good link, I found that shows you how:

  http://www.Lockergnome.com/it/2007/06/29/reset-a-BlackBerry-to-factory-defaults/

• Problem connecting facebook blackBerry Smartphones

  Hello...
  I have a BB 8520 curve... I have a problem with loging in Facebook.
  When I put my facebook I got through native browser in the Welcome screen and click on the connection.
  After treatment at the facebook shows me "You must open a session" and this message shows me again and again.
  Infact the opera browser works for me but the BB browser does not work why? Someone help please... My BB os is 4.6.1

  Hello and welcome to the community!

  4.6.1 is quite old... I recommend you update (I'm sure that some level of 5.0 OS is available for your phone model). The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphones enter the username associated with this smartphone

  When I login with my ID blackberry an apper message telling to enter the user name associated with this smartphone

  Please help me

  In fact, it is not likely to help... to refer:

  • KB28429 "Please enter the username associated with this smartphone" appears by connecting to BlackBerry App World with a BlackBerry ID using a smartphone BlackBerry 7

  To paraphrase, what this means is that there is already a BB ID associated with this BB, and there is only one way to change the association ID BB to BB:

  • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  Whereas a WIPE seems drastic, it is nevertheless the only way to change the ID of BB BB is associated.

  Good luck!

• BlackBerry smartphones is the battery of my Blackberry Bold 9900 death?

  So I had this phone for about a year and a half. I'm under contract. Its been a couple of days and his agi upward.  I have fully charged aura and within 1 to 3 hours, the battery will reduce by 50%, even with minimal use. I already checked if I have programs that run in the background and nothing. I also deleted all the apps that I don't use, and that did not help either. So I decided to restart the phone thinking it was probably just a temporary problem.  Well, when we turn back, the battery has been completely drained (according to the icon on the phone), it's the Red of the battery with no bar.  So I went back and charged him and he immediately showed them was still left half battery (it literally went a half of the white battery red battery).

  Whenever I plugged it in the wall, it works very well and doesn't show any problem. As soon as I use it freely is when problems occur. I had to take my charger everywhere with me for the last two days.  What is happening with my Blackberry?

  Thanks in advance to anyone who helps.

  kay_s wrote:

  So I had this phone for about a year and a half.

  This is the reason to worry, just here.  A good smartphone battery will give you a year and a half to two years of reliable service depending on usage, of course.  What we can do is eliminate it is a software problem.  Once we have eliminated that, all that remains is for you to get a new battery, knowing that yours is on its last breath.

  I would like you plug your phone to your PC and open BlackBerry Desktop Software.  Once your phone is connected, click device at the top of the software and then restore.  Choose the most recent restore point and load it on your phone.  Once that your phone has rebooted, see if the problem persists.  If so, go out and get a new battery (or, better yet, a new phone BB10).  If the problem corrects itself, then you are welcome.

  Keep us updated on your progress.

• BlackBerry Smartphones using the 8300 BB as a PDA with Verizon

  I was considering buying a BB 8330 with the express purpose to have the PDA features.  I don't want to connect to the e-mail or use the internet features.  I don't want to connect to my computer via the USB port and the calendar, phone book and contacts in my Outlook file and all of the notes that I add as I do now with an older Palm Pilot PDA.  Verizon is telling me that I need an additional data package in order to transfer data between the computer and the BB.  Is this correct?  Can I use the BB as an independent PDA service Verizon 8330?

  In addition, my Palm has the ability to transfer a Wrod or computer Excell file and edit it and post it on the PDA.  The 8330 will do that?

  Is a software that comes with the Smartphone needed and available to allow these functions?

  Again, all I want from Verizon is the telephony service.  All this I want to do it through USB and the computer.

  Your answer will determine if I buy the BBs as Christmas gifts for my wife and myself or stick with my old phone and get a new PDA to stand alone.  Thank you for your help in making this decision.

  Harold

  But not what I wanted to hear, he confirmed my question.  The real loss here is BlackBerry with a customer lost through Verizon.  I can not afford any additional service and will not pay use features that should not even involve the telephone operator.

  Thank you all for your answers.

• Switching devices blackBerry Smartphones using the Desktop Manager

  I just got my Torch 9800 replacement since my first only the battery was drainning (apparently a common problem).

  Until I returned my old Torch 9800 I backed up and also used the device switch option in Desktop Manager. When it asked me to connect the new device, I unplugged the old camera, he took to the shop orange and then plugged my new camera.

  Then an error has occurred and asked me to update the software on the new device. I did it... and then when I use switching devices, it asks me to connect the current device but the problem is... I don't have the camera more.

  As I backed up all the data, I did a restore. He restored most of the data, but it has not restored my apps.

  Any idea on how I can do?

  I hope it is interesting all that.... and I get a better battery life this time!

  Hi and welcome to the Forums!

  Ah... never mind. While the device switch Wizard can indeed move a few apps, the backup/restore process does not have applications. So, in the State you are in, you must go to the source of your applications and re - get them. If you by AppWorld, the process is very smooth:

  • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

  If you have from other sources, then you should see if these sources are a simple way for you. I hope you have good record of all your activation keys... and some will indeed have to be regenerated some developers to attach the key on the BB SPINDLE, which is now different since you have a new device.

  Good luck!

• BlackBerry Smartphones using the calendar/Agenda when you don't have a data plan.

  Hi all, I just got a BB Curve 9320 model to replace my LG dead.  I use the phone for my convenience only but I fondly I remember my old Palm Pilot and it's wonderful calendar application that allows me to keep track of my life and where I was supposed to be and when.  I had hoped that the curve would be able to do the same thing with its calendar function.  I thought that using the BB desktop and connect my laptop to enable them to communicate that I would have the same function, like the Palm Pilot has made in my previous life of the curve.  Unfortunately, I have not been able to get it to operate than I had imagined... I do something bad or without the data plan is - it simply not possible?

  Hello and welcome to the community!

  What is wrong is your waiting... what you expect is not a feature designed... a few things to discuss... so bear with me...

  Unlike other how things, RIM does not provide a desktop PIM. Others force you to use their PIM and only their PIM. RIM provides a driving software that works as a bridge between your PIM and the BB. See this compatible PIM KB:

  • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

  So, to do what you want requires the use of a desktop PIM for your data... Choose a compatible PIM (from above). Then, enter your data in the PIM Office. Next, configure the BB to sync with the PIM:

  • KB03315 How to synchronize Organizer data (calendar, to-do list, memo list and list of contacts) using the BlackBerry Desktop Software

  Good luck and let us know!