Initial installation of the HP OfficeJet 8600 problem

I tried to install my new HP OfficeJet 8600.  But it keeps looping of the animation of ink cartridge over and over and over and over and over.  I inserted and reinsert the cartridges several times.  I even removed and then reinserted the ink transporting mechanism, but no luck.  I got no error message, just looping nonstop video animation of introduction on how to insert the ink cartridges.

Is it possible to go beyond that, so I can finalize the configuration to the top?  Or do I me pack up and return it to the store?

Unfortunately that has never worked. I chatted with HP and concluded that it was a hardware malfunction, so I sent back a new and have not had a problem since

Tags: HP Printers

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