Ink cartridges HP moment: political reversal on the use of the Page maximizes the loss of Pages

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• HP Envy 4500: Says new ink cartridge is not compatible, it is the right type of printer

  I bought a new black ink cartridge and it was appropriate for the printer and worked for the first time. Now, whenever I need to print something the printer says "cartridge is not compatible.

  Need answers step by step to solve the problem. Thank you.

  Hey @angelee,

  Welcome to the Forums of HP Support!

  I see that you have some problems with your desire 4500 e - all - in - one printer which rejects a cartridge. I can help you with that.

  To start, make sure that the printer is connected directly to a wall outlet, not a surge protector. When done, make sure you use real not reloaded cartridges. If the cartridges are genuine and not filled, this document explains How to fix the errors of rejection cartridge with your printer.

  Please let me know the results after following the above. If you are able to clear the error, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• Problem - has ink cartridge but no printing appears on the paper

  I have a printer of HP Deskjet 4200 all-in-one with a relatively new ink cartridge.  The printer prints white - nothing appears on my paper.  The last time I used the printer (with the same cartridges) was four months ago, and he was fine.  To my knowledge, nothing has changed (parameters, etc.).  I can't figure out how to get the printer to print anything.  I could go out and buy new cartridges, but ones I have is barely used, although only around the age of 6 months.  And the problem seems to be both color and black print (printer has two cartridges) - so I made me think that it would not be a cartridge problem.  Any suggestions on what I might try?  Thank you.

  It is possible that the print heads have become clogged due to sitting for so long unused.  Try to run the three cycles of cleaning of the Toolbox.  If it does not recover the printhead, then place 1 "of very hot water in a cup and watch the nozzles of cartridge in hot water for about five minutes.  When it comes gently dry the printhead on a wet cloth dry contacts of the cartridge, then reinstall the cartridges in the printer, and try another cleaning cycle.

• My ink carriage does not move to the way to replace the ink cartridges. I think I put the ink in the wrong office

  My ink carriage does not move to the way to replace the ink cartridges. I think I put ink in bad officejet 3830

  Hello! Welcome to the community @Tammy111 HP

  I read your post about the ink carriage being stuck in your Officejet 3830, and I wanted to respond to troubleshoot. Try these steps and if the transport is not yet move to order so that you can access the ink, then your best bet would be to call phone support to see if they can replace the unit for you. I'll leave their details below.

  HP OfficeJet 3830, DeskJet 3830, 5730 printers - an error 'Transport Jam'

  Click on the thumb to below testify my help!

  Click on the "accept as Solution" if I'm you guide to a solution!

  Contact HP:

  Step 1. Open the link: www.hp.com/contacthp/

  Step 2. Enter the product number or select Auto detection

  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.

  Step 4. Scroll down and click on: contact HP options - click Get phone number

  File number and phone number appear

• OfficeJet 4635 cancel the firmware update because my ink cartridges are for older versions of the product

  I was happy with my officejet 4635 until I clicked on ok to apply for the HP firmware update. He said that it would improve my printer. However, demand has not said that my ink cartridges may not work if I installed the update. I clicked on ok and the update has been successfully installed. Now I can't print anything because I get an error message saying the I have ink cartridges are designed for older versions of the product. I do not use the new HP cartridges because they cost too much. I used cartridges refilled abacus in Az. Phhoenix which worked fine up until I did the update of the firmware of HP. I need to go back to the old system, so I can print again. I am connected to a desktop computer HP envy running windows 8.1. I'm furious HP to try and force you to buy their new cartridges with an update of something. I think that whoever came up with this update should be fired. Any help with a solution would be appreciated.

  I was told that there is no way to undo the update of the firmware. HP did send me a few ink cartridges so I could print again, but I am still ticked about the way this has been ensured by HP. They have not told me that my old version cartridges would not more work after updating firmware. I think that it is simply dishonest on part of HP and I am sure that other customers have been captured by this update of the firmware. I am sure it was a HP effort going to force you to use their new cartridges. I'll be very careful on the acceptance of the updates from HP in the future.

• Ink cartridge # 99 does not fit into the printer, only #97 will fit

  Hello, I tried to install the print cartridge # 99 and he doesn't, oddly enough the # 97 cartridge fits very well.  It seems the line (party at the top of the cartridge Bay won't let me install the cartridge, as the #97 the manual for my HP 6540 has said that I can use this cartridge # 99 photos improved.   Help, please

  Darryl Arenson

  Hello

  The 99 Photo ink cartridge cannot be inserted at the location of the left as the 97 color ink cartridge.

  In order to use a Photo cartridge, keep the 97 color cartridge in the left location, remove the black print cartridge and insert the Photo cartridge instead of on the right...

  As the manual on page 36 list, the Photo cartridge must be used on the cradle of law:

  To install the print photo, remove the cartridge of the printer black inkcartridge,
  then to install the photo print cartridge in the compartment to the right of printing
  the cartridge cradle.

  Shlomi

• DeskJet 2540: Ink cartridges Deskjet 2540 because out of the box

  I just implemented the Deskjet 2540 I bought yesterday, using the black and tricolor cartridges 301 which is entered in the box. Both cartridge lights are flashing now, and I get the error message that cartridges have failed. I tried to remove and reinsert the cartridges, power cycling the printer according to the instructions in the HP support and gently wipe the contacts on the cartridges. Nothing has worked. It seems that too much of a coincidence that the two print cartridges are defective right out of the packaging. Any ideas?

  Time to take it for a refund or a replacement.

• HP Photosmart Plus 210: new ink cartridges - $62 at Staples: work only the color cartridges:)

  I bought new cartridges of ink today at Staples... a complete package of black and 3 colors #564.

  work of the colors, I'm disappointed... the colors are not as important as black ink.

  Gina

  In the paper here troubleshooting steps can help solve the black does not print on your printer Photosmart Plus b210.  Go through all the steps in order.

• Black ink cartridge replaced HP Photosmart 5514 and the black cartridge does not print

  HP photosmart 5514

  Windows 7

  no error appears in the window, acts as he is very well, printing just no black ink is on the paper.

  I just replaced the black cartridge with the right product from HP, the installation went well.

  Hello

  Have you checked that the cartridge is properly ventilated? Have you tried running a clean print head?

  If a pipe is clogged, carefully clean with a PIN.

• INK CARTRIDGE 364 (BLACK) DOES NOT MATCH THE HP PHOTOSMART WIRELESS E-ALL-IN-ONE PRINTER

  AT THE END OF THE YEAR, I BOUGHT THE HP PRINTER PHOTOSMART WIRELESS E-ALL-IN-ONE (B110A).  I REPLACED THE COLOR (364) CARTRIDGES, BUT THE CARTRIDGE BLACK (364), I BOUGHT IS NOT SAME SIZE ONE PROVIDED WITH THE PRINTER, IT IS MORE SMALL AND DOES NOT FIT IN THE SLOT.  DOES ANYONE ELSE HAVE THIS PROBLEM?  NOW PRINTER CANNOT USE AS BLACK IS EMPTY AND CANNOT REPLACE IT AS THE 364 PROVIDED WITH THE PRINTER IS DIFFERENT FROM THE PURCHASED SEPARATELY.  VERY FRUSTRATING.

  Thank you

  KERRY

  Thank you Carolyn.  I'll get to watch the 564 cartridge.  Thank you very much for your hope to answer that I can get this resolved otherwise it's back to the PC with the printer world for a refund!

  Thank you

  Kerry

• HP ENVY 5646: Replacement of the ink cartridges

  Hi - I have the all-in-one printer from HP ENVY 5646 and endorsed the Plan of instant ink Hp.

  I just run out of the "no Flash" color ink cartridge (ink cartridge black 'no snapshot' is about half full)-both "no snapshots" cartridges supplied with the printer.

  So - I replaced the color ink cartridge is 'no snapshot' with the color cartridge instant I received a few weeks ago, when I signed up for the instant the ink plan, my question is: should I also replace the ink cartridge 'snapshot not' black now with the black cartridge of instant or wait until it is empty?  Is it true that I should replace the black cartridge and color at the same time whenever one runs out of ink?

  Thank you very much for your reply - much appreciated.

• CP1215 reports that all of the color ink cartridges are empty

  HP CP1215 reports that all of the color ink cartridges are empty, but they were rarely used, the BLACK toner then indicates 72%, all three color inks report 0%.

  Hello

  Thanks for the post.  It's weird, there's a way to go beyond this message, I have included a link below with the explanation and why this happens.  Good luck!

  http://support.HP.com/us-en/document/c01905250

  http://support.HP.com/us-en/document/c01788825

• How to take the printer ink cartridges OfficeJet 6700 cart

  I have a printer of HP all-in-one OfficeJet 6700.  When I inserted a new cartridge, there was a false message that says the cartridge was exhausted and cannot print. I tried 3 times with 3 new cartridges with the same result, so I called HP Support. They sent me another printer parts and missing parts had to come from my old printer.  I need to remove the old printer ink cartridges carriage and install it in the HP an Envoy.  I can't seem to understand and am afraid to break if I push or pull to hard.  Does anyone know how to do this?

  HP technicians two first talked on the phone told me there was a lock on the side to get (that I never found).  The third stopped in the middle of our conversation, he looked up and said that HP 6700 printer ink cartridges carriage is not removable.  Thanks for your advice and I hope that this information might help someone else. - Paw - Paw

• 6940: of the ink cartridge

  Brand new black carteridge 96 jump prints. Seems to be faulty - can I get a replacement?

  Hello @gramsey727,

  Welcome to the forums of HP.

  I understand that you have a faulty cartridge.

  I would like to help.

  The following link will answer your questions about ink cartridges limited warranty.

  Limited warranty for HP ink cartridges and print heads replaceable by the customer of consumables HP inkjet

  As long as your new inkcartridge is under warranty and HP determines that the ink cartridge is defetive, it will be replaced.

  Please contact our technical support at the 800-474-6836.

  If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

• Ink cartridge HP Deskjet 3915 color does go to the left of the black ink?

  I took out the two ink cartridges to replace, and now I don't remember if the color right to the left and black ink cartridge or vice versa... the first draws a few out "hinky" so I do not know!

  Nice

  Yes, the color is on the left, the black is right.