HP Envy 4500: Says new ink cartridge is not compatible, it is the right type of printer

Similar Questions

• New ink cartridges do not work

  I inherited a printer HP Deskjet 3070, which has already been used. I bought new ink cartridges, but when trying to install these has received the error message that I need to use the cartridges of the establishment to assess the ink levels and once this is done can change for the new cartridges.

  Unfortunately, the printer cartridges comes with do not seem to be setting up those and now the printer accept the original or the new.

  Does anyone know how I can go forward - it doesn't seem to be any problem with the printer?

  Hi @LorieB,

  Welcome to the HP Forums!

  I see that your new ink cartridges do not work with your HP Deskjet 3070. I'm happy to help with this problem!

  I would like to recommend please call our telephone support to the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Good luck!

• "Black ink cartridge is not compatible with this printer" message - 56 HP deskjet 5552

  I just replaced my HP 56 cartridge in my old printer HP Deskjet 5552 - I use an iMac & when I try to print, I get the message error "black ink cartridge is not compatible with this printer.

  It makes no sense that I replaced the cartridge many times before without ever having a problem.

  I have already returned a cartridge to the store where it was a problem with the cartridge itself, but the same thing happened with a second.

  Any suggestions gratefully received.

  Thanx, Alison

  Hello

  It usually take a few cleanings to operate.

  Best regards

  ERICO

• Black HP 802 ink cartridge is not compatible with the printer HP Deskjet 1050 - J410a [model: CH346A].

  I'm Sharjil Ahmed of Kolkata, in India and had bought theHP Deskjet 1050 All - in - One Printer - J410a [product model: CH346A] an online shopping website www.crazeal.com on December 18, 2011, where product information included that I will be provided 62 small HP black cartridge HP 62 small tri-color ink with the product. However, the box consisted of HP 61 small black ink cartridge HP 61 small tricolor ink cartridge.

  Also, I've registered my product on January 3, 2012 and found that ink cartridges that are are compatible with my printer 802 HP ink cartridge black (CH563ZZ) and bought the same, but when I tried to take a print, a message appeared that the HP 802 black ink cartridge is not compatible. That is why I contacted the service center HP of our region where I was informed that compatible with my printer cartridge is HP 61 only and the material of my printer is not compatible HP 802.

  Please help because I was not able to find HP 61 anywhere in my community.

  [Personal information]

  Hi sharjilahmed,

  802 cartridges are right for your region. If you bought the printer from one region other than the India, you will need to contact technical support, so they can help the region getting changed on the printer. Contact for the India numbers supports below.

  DeskJet, inkjet all-in-one, LaserJet, LaserJet all-in-one entry level:

  0047 200 1800, 1800 425 7737.
  0124 387 7300, 0124 234 0917

  

• Ink cartridge is not compatible... Help!

  I bought a hp printer photosmart e-all-in-one c310 this a few days ago... I did everything as the screen told me... and the printer could not recognize the blue ink cartridge - ink cartridge is not compatible... my ink cartridges were original one... and I tried another cartiridge blue ink (564) that I bought online... still had the same problem... Please help... Thank you!!!

  Hello

  My suggestion: bring back to the store and get another printer.

  Kind regards.

• Branch HP4500 black new ink cartridge does not work

  I have the HP Officejet 4500 series printer. When I repaled branch HP 901 black cartridge is new, the alignment page went without black, undetected illustrated message text. I went through all the step to check the ink level, to clean the print head, troubleshooting... .but was frustrated. The b & w document print at all. Please advice. Thank you very much.

  What is the warranty ends on the day on the cartridge? (AAAA/MM/JJ) If it is under warranty I had advice contact our telephone support HP...

  

• OfficeJet Pro 8500: new ink cartridges does not

  I have a HP Officejet Pro 8500.  It's probably 2 or 3 years.  He says not what 8500, but I think it was
  a diagnosis 'as model A909a.  My level of printing showed that the black ink cartridge must be replaced.  I knew too because what should have been print black was printing a red light faded.  I replaced the black cartridge with a HP product, but it is always print red and get more faded.  Any ideas what could be the problem?  Thank you!

  UPDATE!  Good news!  Somehow I discovered that I needed to update the software. I think it could have been through the option "Scan Doctor".  When I tried to install the software on your computer it wouldn't.  But I went directly to the HP software download site, informed my hardware information and that worked!  I downloaded and installed the updated software and that fixed my problem of black ink cartridge.  I'm so happy and proud of myself!

  I found the solution for me!

• HP 564 inkjet cartridge: new ink cartridges do not work

  I have trouble finding just the photo black ink cartridge.

  When I look at the package (online) I don't see if the cartridge is for photo or regular black

  I would like some advice on how to order just the photo black cartridge

  Thank you for your help.  I need a lot of help because I'm 80 years old.

  564 or cartridge 564xl photo can be ordered from HP HP SureSupply siteonline.  here document contains information on how to tell the Photo black cartridges cartridges in the store.

  Figure: Ink cartridge Photo with the camera logo

• New ink cartridge does not print red

  I replaced the ink cartridge and it won't print any red color, all other work

  Hello

  Contact the manufacturer of the printer

• error message that the ink cartridges are not compatible

  I recently bought a HP Deskjet 1000 and installed and the cartridges that came with the printer do not work. It keeps giving me the error that they are not compatible with the way in which the printer is installed.  I followed all the instructions and everything reset and still say the same error.  I am using windows 7 64 bit

  Fix! The printer will not work without INSTALLING cartridges. All cartridges installation, do not wrote on the side, but those that come with the printer do most of the time.

  What happened after a few steps, after re - clean cartridges and unplugged the power? Same result?

  "" If I want to give THANKS, you can click the WHITE STAR to the LEFT, to give thanks!" »

• HP Photosmart Plus 210: new ink cartridges - $62 at Staples: work only the color cartridges:)

  I bought new cartridges of ink today at Staples... a complete package of black and 3 colors #564.

  work of the colors, I'm disappointed... the colors are not as important as black ink.

  Gina

  In the paper here troubleshooting steps can help solve the black does not print on your printer Photosmart Plus b210.  Go through all the steps in order.

• OfficeJet 5740: New genuine cartridge does not work

  I just bought a new ink a few hours there are the target. I played the installation video and proceeded to the installation of the new ink cartridge. Once I had finished the following pop-up came, "remove and install the specified cartridge, ensuring that it is completely installed, and then tap ok." I pulled out and put it back several times and still does not. I even reinstalled the old ink cartridge to see if it was something I was doing. It installed fine. Help, please!

  Thank you

  Hi, sorry to hear you're having this problem with your new HP power. If you still receive the message after several attempts of insertion of the new supply try to clean the electric contacts following the instructions of Solution 3 in this document support.

  If this does not resolve the issue try reset the printer (Solution 6 in the same document) and if this does not solve it yet take the offer to return to the store and get it replaced.

  Best.

• HP Envy 5540: Unwanted "new HP cartridges installed" Message after each print

  At this printer for a few days and work all right, except that every time I print something I get a screen showing installed a green check mark and the words "new HP cartridges' which is a great nuisance.

  I think this is the file 'Insertion.html cartridge.

  How can I disable the stop/stop it please.

  Thank you

  Hi @Peterworks,

  Welcome to the HP Forums!

  I understand that you receive a message that says: "new HP cartridges installed. After printing with your printer HP Envy 5540. I am pleased to see that for you!

  Please see this post, Re: how to disable ink level notifications, of @wade1027and let me know what happens!

  Don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I hope that solves your problem!

• OfficeJet Pro 6830: Installed new ink cartridges on 6830, but they were not full

  I've been using this printer for about two years now, been through "Print head problem" for both, they exchanged once and replace only the part once.

  My ink colour C, M and there were emptied at the same time, so I ordered all three in an online store. I installed a few minutes ago and check the ink level via the touch screen of the printer. It turns out that they are not quite complete. They are almost full, C and are close to full, but M is less complete.

  I wonder why this happens? I never checked the ink level in the past, but it surprises me. The printer makes some kind of calibration and printhead cleaning to get ready installed ink? (So consumed little ink)

  I scanned the QR code on the side of boxes of ink and checked the hologram stickers and pretty sure that they are genuine. The printer also said that they are authentic.

  Here is the picture of my ink level. Shot after installation of the cartridge and nothing printed.

  

  Another strange thing is the date of installation. Now it is April 4 in my country but the web printer configuration page shows cartridge installation date is April 1! I checked the date and the printer and everything is OK.

  If the cartridges have been used before, the printer screen would show a message that cartridges have been used on another front printer. I saw only me because I kept the old ink before trading in the past as I said up there.

  Please see a screenshot below

  

  Everyone knows what happened? Or it's normal? (The packaging and seal in plastic cartridges seemed fine, nothing suspected weird)

  Thank you.

  Welcome to the HP Forums

  @BlackMiracle,

  I came across your post about the concerns that you have with the help of your new ink cartridges and I wanted to share my own suggestions. The date being out for a few days is a bit strange, but the rest seems normal. Yes, when you install the cartridges, they are calibrated and alignment and clean, that uses a bit of ink. The levels that you see are also "estimated" levels If there are print quality problems or error messages, let me know and I'll do my best to help.
  
  I hope this helps!

  Click the thumbs up below to say 'Thank you' & the "Accept as Solution" If the problem has been resolved it please and thank you!
  
  All the best,
  
  Contact HP:
  
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appear

• HP Envy 5530: Ink cartridges does not...

  I have a US HP Envy 5530 who should use the ink cartridge 61.   I am now back in the United Kingdom and the replacement cartridge says use 301.

  When I do that, I get an error on the printer saying that the cartridge is not compatible.

  Suggestions (other than track down 61 ink cartrdiges) greatly received.

  See you soon.

  Hi lloydsal!

  You can call the HP support at 1800-474-6836 hotline so the tech supervisor can make the process of 'Régionalisation' (on the location that you set on the printer and the cartridge is riding) so you can still use it in the United Kingdom.

  I hope this might help.

  Nice day!