Install any software or blackBerry software problem fix

I have this problem. recently my phone does not seem to connect with my pc. I used. There is no other major facilities or something else

When I opened the Link BB software, it says that there is an update

so to put in place the new update, the installer says there is an error: the account already exists

so I tried to uninstall the software. the same problem.

I downloaded the latest version and tried to install it there. the same problem.

now when I try to repair the software, he seeks the .msi file from the version, I did not.

I'm trying to repair the 1.2.3.23 version and update to the latest version 1.2.3.55

Please can someone give me a solution to this problem. I really want to connect my phone to my pc to access files

No do not touch the registry, using Windows Search (Advanced) and research (Everywhere) enter (blackberry) in the search field, find and delete all the files in the blackberry except those in your Documents that you want to keep or delete those also.

Turn off your computer, not reboot, Power On, wait 5 minutes and then install the final link of BB:

https://swdownloads.BlackBerry.com/downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB06...

Do not delete the installation program, keep in the folder you downloaded to and do not change the location of the folder after the installation.

If you want to keep the Setup program in a folder of your choice or a newly created file download the Setup program in that folder.

Tags: BlackBerry Smartphones

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