Install CS5.5 Master Collection on Mac and it asks me to close help of chromium (Google Chrome help) and Google Chrome it.  I can't find them anywhere on my Mac.

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• Lightroom question: my mac crashed, had backups, installed new OS 10.11 EL Capitan, use creative cloud for PS and LR, where go my Presets to develop, can not find them anywhere, any suggestions, thanks.

  Lightroom question: my mac crashed, had backups, installed new OS 10.11 EL Capitan, use creative cloud for PS and LR, where go my Presets to develop, can not find them anywhere, any suggestions, thanks.

  
  

  
  

  Thanks for the info, will try that.

  Sent from my iPad

• Uninstalling CS3 and install CS5.5 (Master Collection)

  I bought CS 5.5 master collection so that I could use this CS3 master collection on another older machine.  My question is this: what is the best way to uninstall CS3 Master collection on my current machine (Windows 7-64 bit) so I can then install new version full CS5.5 master collection? Also, should I be aware of as much as on the old settings of backup software?  Just try to avoid headaches.

  The only thing you need to worry is all "presets" that you have created yourself. So actions, swatches, brushes, etc. must be saved. Its best to uninstall before installing cs5 cs3 and not after, as this can cause problems with file associations.

  If the second computer that your intend to put cs3 on is your only other computer, you should be able to use cs5 on it instead, that the license is supposed to be for the 2 systems, but only one can run at a time. To my knowledge, this license does consider the version number of the software. So if cs5 if on your new system and a laptop for example, do not put cs3 on a third computer because the license is for what I assume to be an upgrade.

  If you have paid the full price, then the last paragraph is a moot point.

• Urgent! Please, I beg you! Installing CS5.5 master collection components

  I downloaded CS5.5 master collection, but no to not install all components. What happened to those that I have has not installed? Where can I find them? Can I install them later? Do I have to download the entire collection again? Where is the installer for the rest of the components? I use MAC OX 10.6 System.

  Snowwhitebunny it's because Adobe Download Assistant does not have permission to download the installation files in your Applications folder.  I'm surprised that you have not received an error message in Adobe Download Assistant himself.  I recommend trying download again and this time by choosing your user folder or desktop.  Once the download is complete the installation program launches automatically.

• Install Cs5.5 Master collection on new computer

  But I get this when it completes the installation;

  Exit code: 15

  
  -------------------------------------- Summary --------------------------------------

  
  -0 fatal Error (s), 0 error (s), 0 warning (s)

  Why? The computer has Windows 7.

  15 https://helpx.adobe.com/creative-suite/kb/exit-code-15-installing-ccm.html code

  Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL permissions can help... said yet, but sometimes it is necessary for all Adobe programs (this is same as using an administrator account)

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• CS5.5 Master Collection downloaded, but Photoshop does not

  Hello!

  I am currently using Windows 7 Ultimate on a PC and I downloaded the trial version of CS5.5 Master Collection from Adobe and Photoshop is the program I want to test... but for some reason any it is working properly. When I start Photoshop, it opens fine, but when I try to open a picture to change, it gives me a Message of ERROR, then stop the application. What about other programs, they seem to work, but I have not tried to check all out them.

  Here is the message I get when I try to OPEN the image to change:

  "We encountered the following problems: setup initialization failed." This could be due to a missing file. Please download Adobe Support Advisor to detect the problem. »

  But, when I click on the link Support Advisor in the pop-up window, it opens a new tab that says "Adobe Support Advisor has been abandoned", then it returns me on the support forum for assistance.

  1. can I remove Photoshop x 64 Adobe in program files, since you can't do it in the Add/Remove Programs section without removing the entire Master Collection. Then, download Adobe Photoshop as a single program and add it to the adobe folder? Or would I need to do something else...?

  2. can someone please tell me what I should do to get the Photoshop work, or how to fix the installer?

  Thanks for your help in advance!

  Hi Dk,

  Try the suggestions by kglad in this discussion in which a user has experienced a similar problem: failed to initialize the installation of adobe.

  If renaming the folder in OOBE or using the troubleshooting logs does not help, you will have to indeed uninstall, clean using the cleaning tool cloud creative to solve installation problems and reinstall. The uninstall program Adobe in general allows you to remove individual programs within a suite: uninstall Adobe Creative Suite 5.5 or Creative Suite 5.

  To reinstall, you can run the installer from the CS5.5 Master Collection and select Photoshop. I guess you can also download and install the individual version of Photoshop CS5.5, but he will not be part of your collection (location of the record, that I wouldn't recommend, will change in movement). Having Photoshop as part of the suite can be important to you if you just want to run the trial without having to activate, which I assume is the case. If do not want to turn on at the end, however, the individual version of Photoshop CS5.5 wouldn't recognize your Master Collection serial number.

• How to overcome error (20) during the installation of CS5.5 Master Collection?

  When installing CS5.5 Master collection, I have error (20). It says to reboot and I ran CS vacuum tool but no luck.

  Hi Brade70291229,

  I hope that you have now installed CS5.5 Master Collection. If this isn't the case, you try to install by transfer? Adobe programs do generally not well migrate. Try instead to download programs directly and then activate with serial number: Download Adobe Creative Suite 5.5 products.

  If this does not answer the error and you continue to experience problems, please post response.

  Best,

  Del

• CS5.5 Master Collection license agreement keeps poping up

  Hello

  I just installed CS5.5 Master Collection and all went well.

  When I start any application later in that the license agreement comes up and I click on 'Accept' the box disappears then it pops up.

  My choices are 'Quit' or 'Accept' exit loop what its supposed to do and firm in unexpected ways, but accept me just back to the license agreement.

  I uninstalled CS5 and CS5.5 and reinstalled CS5.5 and nothing has changed. I still have installed 11.5 Director.

  It is a Windows 7 Pro 64 bit. CS5.5 Master Collection is a 5 seat license and we have already installed 2 with no problems.

  Help, please!

  Thank you

  Just got a call back from Adobe

  The fix:

  Delete the file cache db license and start one of the products CS5.5 (I started Photoshop)

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• When I try to install CS5 Master Collection for Mac...

  When I try to install CS5 Master Collection for Mac, the program keeps asking to insert the disc Master Collection.  This is the only disc for installation. The installation process will not continue even theough the right disc has been inserted.  Any ideas?

  Copy the contents of the drive in a desktop folder and install from this directory.

• I CS5.5 Master Collection and you want to transfer to a new laptop.  The CS5.5 was an update for CS3 Design standard and I have all the disks and serial numbers.  I just uninstall both programs a laptop and install them on the other?

  I CS5.5 Master Collection and you want to transfer to a new laptop.  The CS5.5 was an update for CS3 Design standard and I have all the disks and serial numbers.  I just uninstall both programs a laptop and install them on the other?

  You can do it, but you don't have to install cs3 in order to install your upgrade of cs5.5.

  You can launch the installation of cs5.5 and you will be asked your cs5.5 serial number.  Setup will ask you then select the product (in a drop-down list) calling.  Select cs3 and you will be prompted for the serial number for cs3.

  Enter the correct number at the right time and to proceed with the installation.

  If you no longer need these programs on your old laptop, disable (help > deactivate) before uninstalling so that you can keep your two activations.

• I, m beginning to install my adobe master collection cs5 in a new PC and installing wonder an aditional serial number to a previus (CS4) version. I put the serial number of my cs4 and recived a message that this number is not correct, but

  I, m starting to install my adobe master collection cs5 in a new PC and installing wonder an aditional serial number to a previus (CS4) version. I put the serial number of my cs4 and recived a message that this number is not correct, but I check in my acount and is correct

  Thank you. Solved with the help of adobe

• can I install my CS Master collection on my PC now and then when I buy a mac later install it on th

  can I install my CS Master collection on my PC now and then when I buy a mac later install on this computer?

  What version of the Masters Collection?

  The answer is no, unless you have CS6. Creative Suite serial numbers are for specific operating system: Windows only or Mac only.

  Adobe offers a process of exchange of platform (Win, Mac and vice versa) but only for the current versions and this is something all or nothing (you must abandon your serial number of Windows constantly to get the serial number Mac and vice versa):

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm

  Creative software of clouds can all be installed on Windows or Mac with the same composition.