Install HP laserjet 1300 Windows XP, SP3,

When you try to install the HP Laserjet 1300 on Windows XP, SP3, I get an error message and the process rollsback.  The message is

"Cannot install this hardware there was a problem installing this hardware, HP LASERJET 1300 PCL 6, an error occurred during the installation of the unit,"the specified module is not found."" »

I used the original printer cd, bought a second new HP cd and downloaded the drivers directly from the HP Web site.  I get the same error message on all attempts.  The show record events Setup printer every time error.  Can anyone help?  Thank you

Hello

1. is the specific question of the installation of printer drivers HP LaserJet?

2 have you made changes on the computer before this problem?

3. What is the exact full error message?

4. How is the printer connected to the Windows XP computer?

Follow the mentioned methods:

Method 1:

Run uninstall and reinstall correct and check for the issue.

a. to do this run the FixIt tool from the following links.

b. click on the link below and select run now button.

http://support.Microsoft.com/mats/Program_Install_and_Uninstall

c. After you download and run for the first time

d. Select run on window smallpop and select run on Internet Explorer-security warning window.

e. Select detect problems and allow me to select patches to apply.

f. Select installation.

g. after the audit selected the option you need to install and click Next to install.

Question remains always use same method 2.

Method 2:

Put the computer in a clean boot state to see if there is a software conflict as the clean boot helps eliminate software conflicts.

How to configure Windows XP to start in a "clean boot" State

http://support.Microsoft.com/kb/310353

Note: After completing the steps in the clean boot troubleshooting, follow the section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.

Method 3:

Error message: cannot install hardware. An error occurred during the Installation of the device

http://support.Microsoft.com/kb/810882

For reference:

Product HP LaserJet 1200, 1300, 2200, 2300, 3200 and 3300 Series - PCL XL errors occur when printing using the PCL6 printer driver

http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?lang=en&cc=us&TaskID=110&prodSeriesId=238320&prodTypeId=18972&prodSeriesId=238320&ObjectID=bpl10637

I hope that the above information is useful!

Tags: Windows

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