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• When I press the Apple and R keys at the start of my old iMac just boots to the old system rather than start to install new sound system. Help

  When I press the Apple and R keys at the start of my old iMac just boots to the old system rather than start to install new sound system. Help

  Command-r does not work on a 10.6.8 system, you would need 10.7 Lion or better to do. If you try to install a new system and that you have already downloaded, then go to your Applications folder and double-click "install OS X...". »

• "Extraction failure: cannot open output file" error message when installing new drivers

  Hello, I am trying to install new drivers for my HP Photosmart C4385 printer.  I downloaded the complete drivers of features for Windows XP 32-bit, and when I start to install (extract), I get the error message:

  Extraction failed

  Cannot open output file

  And the process ends.  He arrived at about 85% extraction every time.

  No idea why?  I called HP, but no longer under warranty they wanted money, which I think as absolutely ridiculous - not even give me basic support?  Poor, poor customer service.

  Hi GIJeff12,

  Temporarily disable any AntiVirus/Antispyware software.

  Cut the installer on your desktop then click on the Start Menu, click computer, double-click on the C: drive and paste the installler here.  Now try a right click on the installer for your printer, choose 7-Zip and choose Extract the files, and then click Ok.  If the installation program extracts now correctly, follow these steps.  If it does not extract, let me know.

  Disconnect your printer from the PC.  Restart your PC.

  Open the newly extracted folder and double-click the setup application to start the installation (the installation application will probably have the same icon as the original installation software that you downloaded).  Connect the printer to your computer when you are asked.

  If it was a success, re - enable your security software.

  Best wishes

  DP - K

• The scroll feature does not work on my mouse.  I installed new batteries, but it still does not.

  The scroll feature does not work on my mouse.  I installed new batteries, but it still does not.

  Look in the system Prefereces - mouse and make sure the scrolling feature is set up how you want. If the action still does not work, please reset the SMC and the PRAM by iMac SMC and the PRAM reset

• How can I install new windows on NB200-10z without a CD player?

  Hello

  I have a mini computer "Toshiba nb200-10z" and is no more startup.
  I would like to make a recovery, but it does not work.

  I know there's a shortcut like press 0 when the laptop starts.
  With this shortcut, you can start the recovery in order to reset the software.
  But when I press the 0 button it gives me an error.

  So I think that the recovery disk/partition is lost.
  How can I install new windows on this minilaptopUri without a CD player?

  Hello

  Try this procedure:

  How to recover a Toshiba notebook with the HDD recovery procedure
  http://APS2.toshiba-tro.de/KB0/HTD1303440001R01.htm

  If this does not work, you can try to install Windows 7 with USB flash memory key.
  There is a nice tool from Microsoft called Windows 7 USB/DVD Download Tool
  http://www.microsoftstore.com/store/msstore/HTML/pbPage.Help_Win7_usbdvd_dwnTool

  You will be able to download (you will pay for the iso file) an iso file and would be able to create a bootable USB key.

  Here's a nice instruction how to install Windows 7 on USB
  http://www.intowindows.com/how-to-install-Windows-7vista-from-USB-drive-detailed-100-working-Guide/
  but in this case you need a new installation of Windows 7 DVD
  ?

• Satellite M70-340 - cannot install new windows

  Hello world.

  I had the problem in my laptop. DVD-RAM (mast * one device dvd ram uj - 841 s ata) not work and now I have problem to install new windows on my system! The my laptop do not support USB boot, I can't install USB also.
  I want to know how I can buy compatible DVD RAM for my laptop.

  any suggestion or website link, please add.
  Thank you

  Hello

  Are you sure that your CD/DVD drive is faulty? I want to say have you tried to boot from the Windows disc?

  Usually, you can order a new reader service authorized in your country. Guys offers a new drive and an Exchange if you n t want to do it yourself. Just give them a call or an email, I m that you can clarify this issue with them! :)

• Cannot install new hardware (wireless mouse, ipod) on my Equium M50

  Hello

  I'm a newbie here, I m having problems with my Equium M50-192 don't know when the problem started, but I can not install new hardware have tried to install a wireless mouse and a new ipod, but it will not install the drivers for the latter.

  Any help will be appreciated.

  I don't really know what the problem is here, but it will be interesting to know what exactly happens when you connect a wireless mouse. Is there a HARD drive activity or even error message?

  Can you please check the Device Manager and hardware all listed there? Is this all is well?

• Can satellite A300D-213 - I install new drivers to display?

  There are some new display drivers for ATI Radeon HD 3600 Series:
  http://support.AMD.com/us/gpudownload/Windows/pages/radeonaiw_vista32.aspx?type=2.4.1&product=2.4.1.3. 14&lang=us&Rev=10.9&OSType=Windows%20Vista%20-%2032-bit%20Edition

  But they are not listed in the 'Drivers Toshiba download' section. Can I install new drivers to display on my laptop?

  Hello

  No, you can t install the AMD display driver because it doesn't support mobile graphics cards, it s only for cards of office.

  I looking for more recent display driver, use the latest version of the official page to download driver for A300D Toshiba. This driver is pretested and working properly. :)

• No Signal after installing new graphics card

  Hello and thank you in advance for your help!

  We have a 2 years old HP p6540y.  It has an ATI video card integrated. When we recently turned on, we got a message "no signal" on the monitor and then he'd go to sleep.  We tried many things to fix... listed below, in order and are always the same message.  Please advise!

  (1) No Signal: DVI, VGA, HDMI.  So we unplugged and rebooted, no change.

  (2) checked monitor and DVI & VGA cables with another computer: they all work.

  (3) installed new graphics card: NVIDIA GEForce GT 610.  Still got same message "no signal".

  (4) we plugged/unplugged all the other cards/cords / no matter what we could and cleaned.  Then, finally, the monitor turned on! But not for long...

  (5) after you restart the computer after installation of the graphics card driver, we got the 'no signal' message again.  We released once more, other cards/sheets and again once the monitor and the computer came to life.

  (6) we uninstalled the ATI integrated graphics card.  When we go to display, Advanced Options, he mentions our new NVIDIA as graphic/video card.

  (7) we turned computer off during the night and this morning when we have lit, we once agin got the message "no signal".  We have unplugged/plugged computer several times.  Also tried the trick with cards/plugs by pulling and we have nothing.  No Signal.  After doing this several times (about 10), he is finally working again.

  (8) we changed the sleep settings to: screen saver = never; Standby mode = never.

  (9) we restarted again to get once more no signal message.

  So... what should we do?

  Thank you very much!

  Triusa, welcome to the forum.

  I think that your problem is caused by the power supply unit (PSU).  Here's a guide to help you solve the problem:

  http://support.HP.com/us-en/document/bph06788

  Also, the existing PSU is 250W.  The 610 GT requires a minimum of 300W.

  If your problem is solved, please click "accept as a Solution.

• I have an Apple Tv 4 and I can't download netflix, I got the app, but I uninstall and when I try to install new process full of does ' t one appears a message saying cannot download app. Any suggestion on what to do?

  I have an Apple Tv 4 and I can't download netflix, I got the app, but I uninstall and when I try to install new process full of does ' t one appears a message saying cannot download app. Any suggestion on what to do?

  Have you tried a reset or reboot of the ATV?

• just installed new update for itunes. When I go to the page stoe it flashes really hurt. anyone with this problem. is there a solution?

  just installed new update of itune. When I go to store the page, it's really bad flicker.  anyone with this problem. is there a solution?

  Widely not reported, no known resolution until Apple release a new version of iTunes that affects it.

• CAN´t install new cartridges HP Deskjet Ink Advantage 2545 all-in-one

  Hello!

  I m trying to install new cartridges in my HP Deskjet Ink Advantage 2545 for the first time.

  However, it is quite impossible to install them in the correct position. They are supposed to click in place.

  It was very easy to remove the 'old', but now I can´t get their place in any event.

  What I am doing wrong? I do as described in the manual... Crazy soon!

  Hi Isamarie,

  Here is a document and a video of hp.com on how to install the ink cartridges for this printer.

  Let me know if this solves your problem!

  Thank you

• I get the ssd drive, I need to buy recovery DVDs for y500 to install new windows with recovery

  I get the ssd drive, I need to buy recovery DVDs for y500 to install new windows with recovery

  How much it costs

  I need to perform a recovery for ssd only

  I need direct link for that

  Nice day.

  He was never a way I know of to download games Windows OEM Lenovo recovery disks. That the process is managed by Service, you'll need to contact them directly (see info below). If I understand correctly, they will confirm your OS by checking the serial number of your machine.

  I hope this helps.

  Kind regards.

• DeskJet f4180: always E error message and empty cartridge light flashing after installing new cartridge

  I always get the error message E and empty flashing cartridge light after installing new black cartridge.

  Welcome to the @vinylzappaforum!

  I read on the 'E' and the empty cartridge light blinks after I installed a new black ink cartridge. If you have tried the guides that I suggested in our other thread here, so the next step would be to call phone support at HP to discuss your printer options coming with them. I let the info below.

  Please click the "accept as Solution" if we reached a solution and the "thumbs up" to say thank you for my help.

  Contact HP:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appear

• Bluetooth driver after installing new hard drive

  Hello:

  RE: HP Pavilion DV7 - 4270us Windows 7 64-bit

  Two weeks ago, I replaced the internal hard disk on the above referenced pc. I added slowly back the necessary drivers and software using a large HP Expert.

  (Note: I have create recovery discs when the pc was new, but for some reason, they would not install new hard disk.) This is the reason why I'm adding drivers and software available, one at a time.)

  3 questions please:

  (1) because my pc's bluetooth, I don't remember adding a bluetooth driver. How could I know?

  (2) Lightscribe software has been installed at the factory on my pc, but I have not just now. Is it possible to get that back?

  (3) reviewed the upgrade from Windows 7 to Windows 8.1, but was afraid that I wouldn't be able to find the drivers for my pc if I have upgraded. In addition, read on the forum, it seems to be quite a number of issues upgrading from Windows 7 to Windows 8. 1. What are your thoughts?

  Thank you for your help and suggestions.

  For the Bluetooth drivers:

  If you need drivers, follow these steps:
  1. in the run box, type devmgmt.msc.
  2 unknown devices would be listed as such and plotted with a yellow question mark.
  3. Select the unknown device or any other device you need of drivers and right-click to access the properties.
  4. in the Properties window, click the Details tab and select Device Instance of Id or hardware ID from the drop-down.
  5. an alphanumeric string, like this DEV_7130 & PCI\VEN_1217 & SUBSYS_012F1025 & REV_01\4 & 6B16D5B & 0 & 33F0 is the marker for the identification of the unit.
  6. Please provide this number so we can offer you the appropriate driver.

  Here is the link to the lightscribe software:

  http://download.LightScribe.com/LS/LS_Update_1.18.27.10_.exe

  Regarding Windows 8.1:

  If you are running Windows 7, you can use Windows 8.1 Upgrade Assistant to check if your programs and devices are compatible with Windows 8.1.

• Whenever I try to find new updates for my computer error 80248009 appears under Windows Updates. I have not installed new updates on my computer in a month because of this problem. How should I do so that I can update my computer?

  Whenever I try to find new updates for my computer error 80248009 appears under Windows Updates. I have not installed new updates on my computer in a month because of this problem. How should I do so that I can update my computer?

  Error when you try to use Microsoft Update or Windows Update Web sites to install updates: "0 x 80248009":
  http://support.Microsoft.com/kb/956700

  Quote your full version of Windows (for example, WinXP SP3;) Windows XP 64 - bit SP2; Vista SP1; Vista 64 - bit SP2; Win7; Win7 64 bit) when you post in a forum or a newsgroup. Please do it in your next reply. ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft