Installation and activation

I bought and installed acrobat dc.  My serial number of purchase has been validated but he wants me to use a different number series of the trial version, I had to remove the trial version to install the purchased one.  What should I do?

Hi sbn1999,

Please contact our customer service on Monday. Follow this link Contact Customer Care, sign in using your Adoeb ID & click on "still need help? Contact us button"initiate chat or call.

Kind regards
Nicos

Tags: Acrobat

Similar Questions

  • During the installation and activation of google chrome, I lost my taskbar

    Original title: Google Chrome

    during the installation and activation of google chrome, I lost my taskbar. How can I reinstall my taskbar?

    Hi Frank,.

    1. do you receive any error messages?

    2. have you restarted the computer once installed google chrome?

    3. not this problem occurs when you run a specific program or out of order?

    This problem can occur for the following reasons:

    • Auto-hide the taskbar has been selected for the taskbar and Start Menu Properties.
    • Your user account settings are corrupt.

    Method 1: Make sure that the hide option automatically is not selected for the taskbar

    To determine if the hide option automatically is not enabled for the taskbar and Start Menu properties, follow these steps:

    a. press CTRL + ESC.

    b. If the Start menu is displayed, click on the Start menu and then click Properties.

    c. click on the task bar , clear the Auto-hide the taskbar option and then click OK.

    If the problem persists, you can proceed to method 2.

    2 method: Recycle Explorer.exe

    Try to recycle Explorer.exe by opening the Task Manager (you can use Ctrl + Shift + Esc), selecting explorer.exe in the list and choosing end process.

    Now go to the file menu, choose new task and type in Explorer in the Open box. Press on enter and explore should restart itself.

    Check whether the taskbar is visible now.

    Hope this information helps. Provide more information so that we can help you.

  • Again - the EULA allows to keep Windows XP after the installation and activation of a retail upgrade to Windows 7

    The EULA allows to keep Windows XP after installation and activation of a retail upgrade to Windows 7?
    I understand that the EULA (EULA) prohibits the USE of the operating system upgraded - must also be removed from the system?

    I intend to upgrade a pre-installed Windows Media Center 2006 on a Gateway computer to a level of detail to Windows 7 Pro 64 - bit.  I am adding a new hard drive, as this case nears end of life... and plan to install the operating system upgraded to the new HD - because I have XP 32 bit to Win7-64 bit... and a "custom" installation is necessary, anyway.

    This will result in an operating system XP on the old hard drive and the new OS Win7 Pro 64 - bit on the new drive.  There have been suggestions that the answer to this question is simply to remove the "old" operating system, after activating the 'new' Windows 7.  However - I see that any installation (or REINSTALLATION) of the operating system upgraded to Win 7 requires the previous XP to be "present on the computer.

    QUESTION: as long as I don't 'USE' the BONE replaced/implemented to date, I am in compliance with the EULA?  Alternatively, do I install "over" this Windows Media Player OS - on the old, due to lack of hard drive?

    The Media Center EULA States: «...» "15 UPDATES. To use upgrade software, you must first be licensed for the software that is eligible for the upgrade. After the upgrade, this agreement takes the place of the agreement for the software that you upgraded. After you upgrade, you can no longer use the software upgrade of. ... ', but is silent (as far as I can find by reading the EULA on the question of if software upgrade HAVE to be 'destroyed'.)

    (See: http://download.microsoft.com/Documents/UseTerms/Windows%207_Professional_English_7bb89e9f-20ea-4555-892f-394539ec1090.pdf "")

    Thanks for your review (a reference to the appropriate Microsoft documentation would be nice too)
    John

    You said above, «...» "You will be able to upgrade to Windows XP, it is a qualification license... »

    And I assume you are talking about my software Windows XP Media Center Edition (currently installed), as being a "qualification licence".

    That is right.

    Are we in agreement that a copy preinstalled OEM of Windows XP Media Center Edition IS extendable with a 'detail' update the license for Windows 7?

    His qualification, but you can't make a real room upgrade, you can do a custom installation. See the previous post on how to migrate from Windows XP to Windows 7. An upgrade maintains the personal files, settings and installed applications.

    I understand the ban on using the OEM OS software OR the upgrade replacement software on one computer other than the one on which it was originally installed by the OEM.

    I also understand that I cannot use the "improved" XP Media Center software, once the upgrade of Windows 7 has occurred.

    The rest to determine if it NEEDS to be deleted or replaced... you have no guidance on this issue?

    Well, when you perform a custom installation, in essence, it is deleted or replaced. Then, it is part of the upgrade license. It's like it becomes a mind is more tangible, but always there as a base to which the upgrade license may exist on your system.
    ------------------------------------------------------------------------------------------------
    On the original thread, Stuart W J replied 10 September 2012-
    "....

    "New - the EULA allows you keep Windows XP after the installation and activation of a retail upgrade to Windows 7?

    "..... No it does not preserve / using XP after the upgrade... »
    -----------------------------------------------------------------------------------------------
    Although I can't find the ban against the "continued" it any where in the EULA.

    Thanks again,
    John

  • Just bought 2 updates of Pro XI A. Installation and activation went well on the desktop, but said no laptop activation serial. is valid but cannot find a product calling on this cmptr, even if this window appears A Pro XI upstairs and Pro XI is insta

    Just bought 2 updates of Pro XI A. Installation and activation went well on the desktop, but said no laptop activation serial. is valid but cannot find a product calling on this cmptr, even if this window A Pro XI upstairs and Pro XI is installed. And is NOT in the drop-down list to select a Pro XI product.  What is going on?

    The product 'calling' is your old Acrobat - 9 or X. You need the serial number of this old version.

  • FSX doe to not work after installation and activation on xp 64

    • problems with fsx deluxe
    • Windows xp prof 64 bit
    • tried to reinstall software
    • When you click on the shortcut on the office splash screen appears the landscape of loads of objects then disappears
    • did have problems in first installation with activation key after 2nd install called from new activation, installed and active fsx ok code but does not start a short cut
    • should I try a disc format hard costs re - install of xp64 and fsx installation costs

    Hello

    Have you installed any 3rd party application (aircraft) and/or you are running one of the game Add-ons.

    You can also check if DirectX update allows you to play the game.

    http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=2DA43D38-DB71-4C1B-BC6A-9B6652CD92A3&displaylang=en

    Also make sure that all drivers are updated to your computer.

    http://Windows.Microsoft.com/en-us/Windows7/update-drivers-recommended-links

    Hope this information is useful.

    Amrita M

    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • HP Pavilion Notebook - 15-p199: need help with the installation and activation of 10 Windows after completely uninstalling Windows

    Hello HP assistants.

    I need help for a specific problem. My laptop came with an installation of Windows 8.1. Then I upgraded to 10 Windows when it became available. After a while, I decided to uninstall Windows completely (to wipe the hard drive) and install a Linux operating system.

    Now, I decided that I want to use some software that is not available on Linux and if I want to reinstall Windows 10. My problem is that Windows has completely disappeared in a form any. So now, I need to download Windows 10 from an official source (which I think can be done fairly easily from the official source of Microsoft, although if there is a better, HP official medium to do this then please recommend it) and then I need to activate Windows some how.

    As has been made clear, I have the right to use Windows 8.1 and 10 but I would need to download Windows 10 and turn it on. Is there a way to do this? I'm literally stuck without solution.

    Thanks in advance.

    Hello

    As long as the previous installation of Windows 10 had activated Ok after upgrade from 8.1, you can simply perform a new installation as described in the guide on the following link.  Note: On the activation screen, select "I don't have a product key" - Windows will activate automatically once installation is complete.

    http://www.howtogeek.com/224342/how-to-clean-install-Windows-10/

    Kind regards

    DP - K

  • Silent installation and activation of the 50 copies of PhotoShop elements 12 TLP x

    I'm deploying licensed TLP of 50 users of PSE12 to 50 PCs without having to visit each PC, as was possible with previous versions.

    I have the installation in silent mode completed without error, but the product is not activated and has needed me to connect with one on each PC Adobe ID. Even once by the PC, it is not acceptable for a network installation.

    I also note that end users can disconnect from the Adobe ID so deactivatingthe software for all users of the computer, until I have revisit and sign in again. And no, we are not going to give users all Adobe ID credentials. Even before the events of the past week

    PSE12 Setup logs shows "there is no alternative files. Replace the value of substitution dir to be an empty string"- this is not find application.xml.override, even if the file is certainly available in the right places and is in UTF-8 format.

    (In addition, therefore, updates are not deleted.)

    My hunch is that the mechanism of application.xml.override was removed from PSE12 because of the new Adobe ID sign-in requirement?

    I am aware that AMEE is not request for the deployment of PSE.

    I would appreciate help on this.

    Concerning

    William

    Hi HMwkr,

    Please try the steps mentioned to serialize the items below:

    1 generate usng prov.xml the command:

    adobe_prtk.exe - tool = VolumeSerialize - generate - series => - leid = V7 {PhotoshopElements-EMT12-Win-GM - regsuppress = ss

    2 serialize using the command:

    adobe_prtk - tool = VolumeSerialize - provfile = 'absolute path to prov.xml.

    Please let us know if it worked.

    Kind regards

    Romit Sinha

  • Problem with the installation and activation of Autodesk Autocad 2011

    I'm having a problem with the Autodesk Autocad 2011 activation. After I download and install the software, there should I active and a window opens to activation. The problem is the window is empty and I tried closing and reopending the program. I tried to uninstall and reinstall the program several times and get the same result. I checked the site Autodesk solutions and tried what they suggested, but without success. Help, please.

    Thank you

    Matt

    Hello

    You can activate AutoCAD, through activation and the recording interface, you can activate your product 24 hours a day, seven days a week, through the Internet or by e-mail. Or the other option takes only a few steps to complete and requires your product serial number and registration information.

    http://images.Autodesk.com/ADSK/files/autocad_2011_faq_us.PDF

    Also try the suggestion in the given below link and check if this is useful to solve the problem.

    http://USA.Autodesk.com/ADSK/servlet/PS/DL/Item?siteID=123112&ID=10244471&LinkId=9240617

    http://USA.Autodesk.com/ADSK/servlet/PS/DL/Item?siteID=123112&ID=10243884&LinkId=9240617

    If this does not help, you must contact the support of AutoCAD to help you activate the product.

    http://USA.Autodesk.com/ADSK/servlet/PS/index?siteid=123112&ID=2714854&LinkId=9240617

    Hope this information is useful.

    Amrita M

    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Question related to installation and activation of Windows 7 on laptop

    Hello

    I have a laptop DELL E6420 with Windows 7 sticker on it, she a business laptop.

    My Department business IT install Genuine Windows 7 on this version for professional use.

    After the period of time, the laptop is rented for me.

    Can I install a genuine version of Windows on it according to the sticker on it (I understand that this sticker means that an authentic version is sold with the laptop).

    If so, how can I get the Activation Code

    Concerning

    The sticker is likely related to the installation of Windows 7 that was using your company.

    You need a new installation code, none of your business.

  • I can exchange disk system after installation and activation

    I installed W7 on a new computer and loaded all my applications.

    Can not activate because I have a drive to upgrade - I don't want to reinstall all my apps?

    What I can

    > disconnect my system drive that will not turn on

    > install XP on a new disc

    > install the upgrade for W7

    > turn on this facility

    > share my original disc with all apps from the back.

    will my system with the original disk then "enabled".

    Activation is to do with the not the computer operating system. When you reinstall your original system drive, you still need to activate, except now, the key is already enabled. If it's an OEM license it would be linked to the motherboard, but it is in the o/s.

    Upgrade disks are exactly that, an upgrade. You are legally required to have a full license of eligible operating system to the computer before installing an upgrade license. You cannot use a license to upgrade to a new computer, you must install and activate the license 1st qualification.

  • Hello everyone [problem installation and activation of Lightroom 6]

    Just downloaded lightroom 6 and adobe did not recognize the serial number to make it worse, now, the Setup program could not initialize! HELP Please

    [Title edited for clarity... MOD]

    start at the top and work your way down to apply applicable patches until your problem is solved.

    If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

    If your error is:

    "Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.

    first of all, rename folder OOBE OOBE.old.

    to find the OOBE:

    Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE

    Win 32 bit OS: Program Files \Common Files\Adobe\OOBE

    Mac os: HD > library > application support of > adobe > caps

    Mac os: USER > library > application support of > adobe > OOB

    If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

    If you use an installation dvd:

    Copy the contents of the drive in a desktop folder and install from this directory.

    If you are using a mac:

    1. try to create a new user account in Mac with administrator privileges.

    2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the

    3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.

    4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.

    5 restart the installation.

    If everything is applicable above fails, check your Setup logs:

    http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html

  • Question about own WXP installation and activation key code

    Hello

    I recently received this laptop computer 2nd hand and I want to do a clean install on it, but I had not given a disc o/s.
    Can I use the disk to my other pc, and use the code located on the back of it to install? or do I have to buy a new copy of xp?

    I hope someone can help.

    Cordially ak

    Hello

    As far as I know, that you can not use the key on the sticker code. This key code belongs to the original restore for this model of laptop CD. You must install OS with clean code. After doing this, you can download and install all necessary drivers, tools and utilities. Each of them you can find on Toshiba download page under http://eu.computers.toshiba-europe.com

    Good bye

  • A trial version installation and activating later?

    Hi all

    We will install vSphere v. 5 on our server here. VMware option was presented to us by the type of material which assembled yesterday our server. We watched the compatibility and everything is very well and we think it will be a good option for us.

    However, we have a guy come in Monday to define a raid on the rise and mount the memory (I only am not much of a person of material so forgive me if I make a few mistakes here) and he needs to VMware, or an operating system that is installed on the machine to do, or so we were told. It will probably take Tuesday at the time have raised a purchase order and paid for the license, so we thought (rather than delay this coming guy) that download us the demo version and activate the next week. I was just curious to know if anyone knows is there all the features that have been limited in the trial version? or it's just the full version with a timer on this subject?

    Also, we're going to go with the standard of vSphere kit, something that confuses me however is whenever I download a trial he takes me to this page https://my.vmware.com/group/vmware/evalcenter?p=vmware-vsphere-ops which is vSphere with operations management product evaluation Center, which I think that according to this page Entitled VMware vSphere pricing Options is different than standard version. Is this correct? or will be fine for the standard free trial license?

    Thanks in advance!

    The evaluation contains vCenter Server, ESXi as well as operations management. Which of these components you later want/need of license, according to your needs. The binaries are always the same, regardless of which version register you. It is only the license key that locks / unlocks features.

    André

  • free windows 7 to downlod and active after installation

    Hello

    Please how do I download windows 7 home by

    install and active only after

    Thank you

    Hello

    I see that you need to buy and activate Windows 7.

    I suggest you refer to the links below and this will give all the information to download and activate Windows 7.

    You can check the link below to buy Windows 7.

    Windows 7 Home Premium


    http://www.microsoftstore.com/store/MSUS/en_US/PDP/ThemeID.29553000/ProductID.253735200

    Installation and reinstallation of Windows 7

    http://Windows.Microsoft.com/en-us/Windows7/installing-and-reinstalling-Windows-7

    You can follow the steps mentioned below to activate Windows 7.

    Activate Windows 7 on this computer


    http://Windows.Microsoft.com/en-in/Windows7/activate-Windows-7-on-this-computer

    If you need additional help, please answer and we will be happy to help you.

  • I just bought Adobe Illustrator CS6 electronic download. Downloaded and activated, it on a single computer. Downloaded on computer 2 and it installs?

    Illustrator CS6 has bought and downloaded to a computer, installed and activated and working properly.

    Just downloaded on second computer and it won't install. I click on the installation of Adobe icon and nothing happens.

    Any suggestions

    Martina,

    Are the two computers on the same platform? (mac or pc).

    The second computer meets the minimum system requirements? Please check by taking a glance at this page:

    System requirements | Illustrator

    Are they on the same platform and satisfaire satisfy the requirements of the system, try another browser. Here are two different places, you can download it from. See if one is better than another for you:

    Download Adobe Suites and programs: software download CS6

    Download from Prodesign: http://prodesigntools.com/adobe-cs6-direct-download-links.html

    Guinot

Maybe you are looking for