Installation failure - cannot retrieve files... (EX20)

I just downloaded the installer of CC.  I am trying to download Photoshop.  Looks like he gets all the way to the end of the % bar, then give me the message "Installation Failed. - impossible to extract the files Press Retry to download the product again. (EX20).

I retried 3 times with the same result.  Any ideas?

Quit the application Adobe Creative Cloud.

N ° 1)

Please press Windows + R and you will get a command window run, get hit and type %temp%.

Delete all the content inside the temp folder.

(You can skip files that cannot be deleted)

Step 2)

Install a software like WinRar, WinZip or 7-zip... etc.

For example:

Archiver WinRAR, a powerful tool to process RAR and ZIP files

or

http://www.7-zip.org/download.html

Step 3)

Launch application creative cloud and try to install Photoshop request once again.

Note: Just in case, if you get the same error, do not close the application of office cloud creative and made me know.

Tags: Adobe

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