installation has encountered any errors :/

I extracted the installer, but then it appeared: http://PUU.sh/2G9SB.PNG

and I reinstall everything again but it does not work

What should do?

Thank you before

Hi Vaneella,

"Installer Failed to initialize" is a generic error, and we need to understand what is causing the problem. Most of the time, its a problem with the download was not successful or downloaded correctly. So, in this case, re-download the software and do not forget to compare the file size of the file downloaded with the file on the server. Allows you to check in this case as well and make sure that the download is finished.

If the size of the file is correct, we need to solve problems with the installation logs: http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html

See the answer in the context

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