INSTALLATION OF ACROBAT
I was running the trial version of DC Acrobat pro for two days; so I decided to buy it.
After that all hell broke loose. The installation fails repeatedly. I can not enter the serial number in the trial version, but I am told that I must
go online to download a special file - which I did.
When I try and install, I get a message saying "The Installation failed" and suggesting that the word is the Publisher of the software!
Which seems like it should be a very simple process has turned into a giant puzzle.
Can anyone help?
Please see this KB doc: convert Acrobat Pro DC from trial to licensed full and check if this help.
If the problem persists, try to uninstall the Acrobat application (if Active Windows, cleaning tool use Download Adobe Reader and Acrobat tool - Adobe Labs ) and restart your system.
Then try again to install Acrobat from this link: download Pro or Standard versions of Acrobat DC, XI or X
Let us know if you need help.
Kind regards
Meenakshi
Tags: Acrobat
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