Installation of C5, look for CS4
Help
I am a registered user of Photoshop CS4 and CS5, that my serial numbers are maintained by Adobe, when I registered the products. (Of course, I had upgraded to CS5 and used that on my laptop.)
My laptop several years died of mechanical failure and that I should go out and buy a new laptop, with Windows 10. Like everyone else, I grabbed all my DVD software and started to install all my favorite software.
I have installed my software Photoshop CS5 and typed in a valid serial number. He agreed, but he is looking for Photoshop CS4. (I can not find my installation of CS4 DVD).
Given that I have not installed CS4, Photoshop tells me that CS5 is valid only for a lead of 30 days and I have to buy it online. I am stuck in a loop! Grrr! I bought CS4 and CS5 already!
Why should I buy something else to run CS5? I have '30 days' on my trial version. This is nuts! I want it to work
Can anyone help?
I can't upgrade or afford the Cloud version. I want my Photoshop just to work on my laptop.
Thank you
Marian
If you have registered both, your serial number CS4 would be under the account of your registered under.
Log in to adobe.com
Manage my account > Products and Plans
Click on the button "Show all" and click on "my products". It will develop to list CS4 and the serial number.
Tags: Photoshop
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