Installation of Captivate

Similar Questions

• 8 installation of Captivate

  I need to install 8 Captivate on a new laptop I have a current subscription (and do not want to upgrade to 9), where can I download it from?

  Available downloadable Setup files:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC | XI, X | 9,8 | 9 standard
  • Premiere Elements: 14, 13, 12, 11, 10: 9, 8, 7
  • Photoshop Elements: 10, 12, 14, 11, 13. 9,8,7
  • Lightroom: 6| 5.7.1| 5 | 4 | 3 | 2.7 (win),2.7 (mac)
  • Captivate: 8 | 7 | 6 | 5
  • Contribute: CS5 | CS4, CS3

  Download and installation help links Adobe

  Download and installation to Prodesigntools help links are located on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions". window using the Lightroom 3 link to see these "important Instructions".

• After a crash during the installation of Captivate, the installer does not "initialize" and the installation process stops. Any suggestion?

  I bought a few days ago from "Captivate". I received the Web address to download the program and the activation number. I downloaded the program (OK), began the installation program (OK) and has received indications that the decompression process was OK. Then the installation has begun, and I was asked to introduce the activation number (OK). After that, a bar showing the progress of the installation was shown on the screen. The bar stops at 2%. I waited more than 20 minutes and not seen any progress. So I decided to start the "task manager" to see if the process was active. I have windows 7, so I pressed ctrl-alt-del and the message (2-5 min later) who was not able to start the Task Manager. I waited longer (more than 1 hour), and since the progress of the installation the indicator was still 2% and I still couldn't activate the Task Manager, I restarted the computer.

  I then tried to reinstall the program. After unpacking, I get the message: "could not initialize installation. Please download Adobe support advisor to detect the problem. I followed the link to find out that the program is no longer available.

  What should I do?

  Hello

  Please follow the steps down below.

  • Disable the startup items. (Ms config)
  • Rename the the below mentioned location OOBE folder.
  • Windows: C > Program files or program (x 86) > common files > Adobe > OOBE and rename the folder in OOBE as (OOBE_old).
  • Uninstall Adobe Captivate 8 components manually from the machine. Manually remove all the files Adobe Captivate and records. You can check the following locations.

  o C:\Program Files\Adobe

  o C:\Program Files\Common Files\Adobe

  o C:\Program Files\Common Macrovision Shared

  o C:\Program Files (x 86) \Adobe*

  o C:\Program Files (x 86) \Common Files\Adobe *.

  o C:\Program Files (x 86) \Common Files\Macrovision shared

  o C:\ProgramData\Adobe*

  o C:\ProgramData\FLEXnet

  o C:\Users\\AppData\Roaming\Adobe*

  o C:\Users\\AppData\Roaming\com.adobe.*

  o C:\Users\\AppData\Local\Adobe*

  o C:\Users\\AppData\LocalLow\Adobe*

  o C:\Users\\AppData\Local\VirtualStore\Program Files\Common Adobe

  • Create a new user account that has admin on her rights.
  • Restart the computer.
  • Connection to a user account.
  • Once you are connected, and then try to install it again.

  Kind regards

  Rajeev.

• Re-installation of Captivate 6 trial after system restore

  Hi all

  I installed the trial 6 Captivate (on Captivate 5.5) Friday last with 0 problems. This weekend I had major issues with my video card driver after changing my resolution and scaling in the Catalyst Control Center. After the restoration of the system - which has again last Wednesday - I was able to update all who need them. When I tried to re - install the trial of Captivate 6, I was able to get all the way to the installation window during initialization. The green bar filled to the top (toward the end it got really slow) and once it has been filled, the window disappeared and nothing else happened after that. I tried to delete the files I had and re - download. I made sure that my Flash Player has been updated (it wasn't) and tried again. Same question. I have restarted my computer several times. That did not help. He arrived at that same place every time and it goes no further. Does anyone have an idea why this is happening?

  I spent almost all day in the cat / the phone of an Adobe engineer who literally could not help me. I thought maybe I could find a Captivate 6 file sitting in my registry, but I didn't know (I checked Adobe files). It is not installed, so I can't go to uninstall it, I looked in the control panel. I'm a little confused. I guess that critical a file either has been corrupted during the restoration OR a critical file is missing during the restoration, but I'm not tech savvy enough to know what to look for or where I should be looking for it.

  Thanks for any help you can give,

  Obsidiangel1982

  Hello

  Welcome to the forums.

  Can you please try this step and see if that fixes the problem. Just go to this place and rename the OOBE old_OOBE folder.

  C:\Program Files (x 86) \Common Files\Adobe

  and the launch of the installer once more, hope this helps.

  Thank you

  Priyank

• Installation of Captivate on Windows 7

  We are "revaluation" of Windows 7 from XP. We have 2 Captivate, then upgrades from versions 3 and 4 to bring us up-to-date.

  When you try to re - install captivate 2 as the basic software level on the Windows 7 machines, the Installation Wizard returns with a message:

  Any ideas would be welcome.

  Concerning

  Dick P

  Hi, Dick

  Have you tried the version 2 and 3 to jump and just install version 4? It's probably what I would try. If this fails, I would try installing the first instance, then using the key to upgrade 4 to see if it converts to a licensed version.

  See you soon... Rick

  Useful and practical links Captivate wish form/Bug report form Certified Adobe Captivate training SorcerStone blog Captivate eBooks

• Of installation after Captivate 9, message «Adobe Captivate has stopped working...» »

  Hello

  I just install Adobe Captivate 9 on a PC Windows 7 SP1 64 bit fresh and uptodate. When I launch Captivate I UN message "Adobe Captivate has stopped working... Close the program. Impossible to use the product at the time :/

  I find the following error in the Windows events:

  Name of the failing application AdobeCaptivate.exe, version: 9.0.0.223, time stamp: 0x55cc20a2

  Errichteten module name: MSVCR110.dll, version: 11.0.51106.1, time stamp: 0x5098826e

  Exception code: 0 x 40000015

  Offset error: 0x00000000000740da

  Errichteten process ID: 0xd50

  The failing application start time: 0x01d1ed60445edc7a

  The failing application path: C:\Program Files\Adobe\Adobe Captivate 9 x64\AdobeCaptivate.exe

  The errichteten module path: C:\windows\system32\MSVCR110.dll

  One of you one you he already met a similar BP?

  Thank you for your help in advance.

  Christophe

  Hello

  The problem is solved! Thanks to the Adobe support gold

  They have highlighted Quebec City at the launch of Captivate, the program searches the location of public documents. This research (api system) did refer the path "C:\Users\Public\Documents.

  The public use of the documents was disabled in the GPO "disable known directories."

  Thanks to Ashish support that got much help

  Christophe

• Is it possible to move a Captivate 8 installation between computers?

  I would like to move an installation of Captivate to a former employee of a new employee. How do I do that?
  I installed it in October and now my memory breaks me down - I received a serial number?
  How to solve this?

  Peter, to find the serial number: https://helpx.adobe.com/x-productkb/global/find-serial-number.html

  Download 8 Captivate:

  • https://www.Adobe.com/cfusion/TDRC/index.cfm?product=Captivate&promoid=70114000002JSI3AAO
  • Adobe Captivate 8 direct download links: Free Trials with no Akamai | ProDesignTools\\

  Let us know if you need more assistance.

  Atul_Saini

• Warum nach der Installation von Adobe Captivate 8 Probelme auf tritt? Wird Adobe Captivate 8 of Warum nicht gestartet?

  Hallo,

  Mir hab ich die Testversion von Adobe Captivate 8 installed. Adobe Captivate kann nicht gestartet werden.

  Könnt Ihr mir bitte helfen, was die of Chinese breast kann.

  VG

  Felix

  Please check to see that your computer meets the minimum requirements: system requirements

  These links may be useful:

  8 installation of Captivate

  Adobe Captivate learning & support

  Guinot

• Captivate 9 Enterprise install

  I am trying to create a package for Captivate 9 x 64 using JOHN 3.1. It's my first time with JOHN, so I'm probably a beast so apologies in advance.

  I downloaded the installation of Captivate files and extracts into a folder (extract). I ran the "Captivate_9_x64_LS21.exe" to extract the files

  I have 3 files (packages, resources and useful loads) and extracted set - up.exe in the folder

  I run JOHN, select the extracted folder and fill in the name of the Package and save it in. When I click then all fields are read-only, but the screen does not change.

  If I click Next again once I got into the Options screen, which says "click on a product name to customize options" but no product displayed.

  Any help much appreciated. I suspect that the way that I downloaded and extracted the files is bad.

  Andrew

  Solved.

  the packer of creative cloud is required for 9 Captivate. I needed to connect you to 'Creative cloud for Enterprise' rather than ' Creative Cloud for Education "as I normally do to see the option you want.

• Captivate 9 - mailto: links appear not to if the text box contains the variable (HTML 5)

  Hello

  If I create a link mailto: link using text that contains a variable, it is not displayed in the output HTML 5. The text is there, and the link works, it is not visible.

  Here is the slide in Captivate:

  

  If the slide is out 8 lines - 2 of each set of 4 should be links. The first are web links, the second are mailto: links.

  The result in a browser is:

  

  As you can see the link with the variable email is not displayed. Did the same thing on the iPad:

  

  The link is there however, you can click in the box, it takes in the browser (or typing on the ipad) and a new email is created.

  
  

  Check if the source says:

  
  

  
  

  
  

  Anyone get this problem or knows how to fix?

  
  

  I think I must be missing something obvious? For any help or suggestions appreciated.
  

  
  

  It is a new installation of Captivate 9 - no preferences changed or the custom template used. Just a new project.

  
  

  Captivate on Windows 10 Build 10240 9.0.0.223
  

  Just in case someone else looking for this issue - Adobe he recorded as a bug (reference: 4100016).

• Reached for Captivate 5.5 activation limit

  Hi, I was told by a representative of online chat Adobe they deal with is no longer supported for Adobe products except through the forums and so I was re-directed to my question here. I recently lost access to my two previous installations of Captivate 5.5 because facilities were residing on the hard drives have been reformatted. Thus, I can not disable the facilities and when trying to activate the product on my new installation it says that my activation limit has been reached. Can someone from Adobe please reset my activation limit so that I can activate the product on my computer?

  Could you please give me your serial key and the email address under which he is registered as a private message to help you.

  Kind regards

  Rajeev.

• Captivate 8 errors

  Hello

  After installation of captivate 8 (win 8.1 64 bit) when I run the program I get this error.

  

  and the second mistake is when I tried to import power point file I get this error.

  

  and she closes Captivate.

  I appreciate all help.

  Thank you

  If possible, create a new user account or allow the administrator on your computer.

  Launch command prompt by using the search in Windows 8

  Right-click on command prompt and select "Run as Administrator"

  Type this command: net user administrator / Active: Yes and press ENTER.

  Log out of your user account and login with administrator

  Launch Adobe Captivate 8 from this account

  Thank you

  Vikram

• Adobe Captivate help | Slide notes

  This question has been posted in response to the following article: http://helpx.Adobe.com/Captivate/using/slide-notes.html

  Hello

  What is Windows 7 (64-bit or 32-bit) or is this Windows XP?

  If it's Windows 7, then you can right click on the downloaded zipfile (Captivate_6_Neo_Content_LS12.zip or Captivate_6_x64_Neo_Content_LS12.zip) and click on extract all or extract here. You can extract the content in the same folder where is saved the .zip file.

  After that it will extract that zip file, there will be a file named AdobePatchinstaller.exe, double click on it to start the installation. Captivate must be closed in editing Neo Speech voice.

  Thank you.

• Adobe Captivate 5 is frozen on the loading screen

  Hello

  I recently discovered a problem with Captivate 5, which I'm running on Windows 7 (64-bit). When I run the software both normally or as an administrator, Captivate 5 reached the 'splash' loading screen and then hangs at this point do not allow me in the software.

  This has not happened before and I tried the usual uninstall and reinstall but same problem continues to surface. I recently delete some of my "App Data" on my C drive by means of: C > users > xxxxxx > AppData > Roaming > Adobe > but it was in the folder Adobe Premiere so obviously this should not have any impact in the installation of Captivate and other that that I did not anything out of the ordinary and I see not what could be the cause of the problem.

  Any tips or ideas?

  Problem solved - http://forums.adobe.com/message/3681413#3681413 - some fonts were in conflict with the process of loading fonts Captivate on screen loading and removing recently installed 'fonts"the fonts in my file using Font Frenzy , this helped Captivate work normally.

• Start Captivate problem

  I installed the trial version of Captivate last week, tested for a few days, everything worked fine. Restarted my computer this morning, ran Adobe Updater, tried to launch Captivate and now the app crashes whenever I try to open a project. I had the screen start and in the program, but on opening a file that Captivate freeze until something happens on the screen. Here is what I tried:
  
  Reset
  Re-installation of Captivate
  From Captivate when they are disconnected from the network
  
  Any other ideas? I appreciate your help!

  Hi n8thedesigner and I also welcome you to our community

  I think an update can occurred recently in Flash Player. I was wondering if maybe you tried to visit the site of Adobe Flash Player and ensured that all updates have been applied, if this can change or help in other things. You can see this page by clicking here.

  Sometimes you can even find that you need to downgrade a player. To do this, an uninstall program is usually required. This link should help with that.

  See you soon... Rick