Installation of KB 2463332 custody failed, error 42 b. 'unknown error '! How to solve this?

Today began to have trouble with newly purchased Excel 2010,... When save a worksheet Excel stops and closes its doors.

Technician "remote access" Microsoft says prob is caused by my printer (HP C5180, bought in 2007) and download the latest version of the driver.
After doing that I still have the problem.

But if I change the default printer to something else, Excel works fine.

But Microsoft Update says I need the Service Pack 4 (for Microsoft SQL Server 2005 Express Edition): KB2463332.

I don't know if this pack is essential for my problem with Excel, but I tried several times to download and install, but the installation always "fails".

I use Vista. He was always very well. I don't know exactly where is the problem.

(Do I really need a new printer? It works very well!)

Hello

 
Method 1: try to reset the Windows update components and check if you can install the update.
How to reset the Windows Update components?
http://support.Microsoft.com/kb/971058 
 
Method 2: Download the stand-alone pack update from the Microsoft Download Center, put the computer to boot, and then install the downloaded update.
 
 
Clean boot: here is the link:
http://support.Microsoft.com/kb/929135
 
Note: When you're done to diagnose, follow step 7 in the article to start on normal startup.

Tags: Windows

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