installation of Photoshop crashes just before installing shared technolgy
Photoshop and first element installation crashes just before installing shared technolgy
your Setup logs must be analyzed: http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
Tags: Adobe
Similar Questions
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Installation of Photoshop crashes
Currently, I have 64-bit Windows 8 and Adobe Master Collection CS4. I had already MANAGED to install all the programs.
Suddenly, Photoshop has stopped working.
I tried to repair it with the disc, but it asked me to uninstall.
When I try to install it again, the window does not freeze, but he also never advance to the point where you can click on 'Install' or 'Cancel', just after selecting Photoshop for installation.
I just chose Photoshop and nothing else to install.
I tried several times without success.
Any help is greatly appreciated.
Run the Creative Suite cleanup tool, reinstall everything.
Mylenium
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CC of Photoshop crashing just after opening
Hello world
I've got Id and Adobe Reader Pro XI works very well on the CC, but Photoshop crashes whenever I open it.
I tried uninstalling and reinstalling, signing of CC and update my graphics card. So far, no joy. I'm kinda a noob to all this, so bear with me if this is a simple mistake.
I would appreciate really any assistance - as the online online help chat redirects me to call the hotline and call the helpline cannot be done at the Office of the hours... when I'm in a work desk! Gah.
My computer is running Windows 7, with an ATI Radeon HD 5670 graphics card. Now updated. Almost 5 GB of RAM and 1 GB dedicated graphics card, then that should be OK.
See you soon.
Fault of type 92018673, bucket 20
Event name: APPCRASH
Answer: No available
Cabin ID: 0
Signature of the problem:
P1: Photoshop.exe
P2: 15.2.2.310
P3: 5480338c
P4: atiocl64.dll
P5: 2.3.451.0
P6: 4cfd9adc
P7: c0000005
P8: 0000000000074fd0
P9:
P10:
Attached files:
C:\Users\7\AppData\Local\Temp\WER2175.tmp.WERInternalMetadata.XML
These files are available here:
C:\Users\7\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.exe_580332 2be2d73bfdaf03cbfbfff61c8867dc8_208039d5
Symbol of the analysis:
Recheck for solution: 0
Report ID: 17447da6-ae91-11e4-9b8a-002522ad304a
State: 0
________________________________
The failing application name: Photoshop.exe, version: 15.2.2.310, time stamp: 0x5480338c
The failed module name: atiocl64.dll, version: 2.3.451.0, time stamp: 0x4cfd9adc
Exception code: 0xc0000005
Offset: 0x0000000000074fd0
ID of the process failed: 0 x 540
Start time of application vulnerabilities: 0x01d0429dd3bec301
The failing application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Path of the failing module: C:\Program Files (x 86) \ATI Stream\bin\x86_64\atiocl64.dll
Report ID: 17447da6-ae91-11e4-9b8a-002522ad304a
It says that right in the accident report that your video card driver crashes.
Access the site Web of AMD and update the driver.
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Creative Cloud installation of Photoshop CC leaves before the end
I have Photoshop installed on my system CC was last updated, but creative application Cloud tells me that I need to install it. When I try to install it, it stops at about 74%. with "installation failed." Here's the info from "more":
Exit code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DF024...
-------------------------------------- Summary --------------------------------------
-0 fatal Error (s), 1 Error (s)
-Payload: Adobe Photoshop CC 2014 Core 15.0.0.0 {7C25E7A0-A0A1-4B87-BB30-BF0FBDC37878}.
ERROR: DF024: unable to preserve the original file at "/ Applications / Adobe Photoshop 2014/Adobe Photoshop 2014.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib.36.0 CC CC" (Seq 1120)
-------------------------------------------------------------------------------------
Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
or
A chat session where an agent can remotely look inside your computer can help
Cloud creative support chat (all creative cloud customer service problems)
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I'm considering buying an SSD of 256 for my older G62 - 219 CA.
I can sort of back up or clone JUST the recovery partition, so when I install the new SSD I can put back them there and have this convenience for later use?
I can't close my b/c the entire hard drive SSD will be too small in relation to the original drive.
Any ideas/suggestions would be greatly appreciated.
ToddNS
It is not really possible to save or to clone the recovery partition. Your best option is to create the support of HP recovery using the Recovery Manager or to order HP media to DVD - Windows 7 64B doublespeak (Office 2010) + Supp 1 Recovery Kit.
If you have any other questions, feel free to ask.
Please click the 'Thumbs Up' white LAURELS to show your appreciation
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says she is looking for a solution to the problem and never does.
277 saved recording, partially modified pieces, in total, 15 minutes, and he has worked twice with the same data. Never any accidents at the same place. Sometimes shows yellow triangle with exclamation point in some frames. Have uninstalled and reinstalled windows live essentials again.
> Uninstalled and reinstalled windows live essentials again.
Only a hint that you are posting in the wrong forums. Try the WLSC. There is certainly a gate here for WL Essentials. I do not know how WL MM rests here...
Apparently, it also has its own portal. Who would have thought?
http://windowslivehelp.com/product.aspx?ProductID=5
Good luck
Robert Aldwinckle
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Adobe flash player crashes just before to load my games
can, t find configure in my comp. l was told to change the timeout seconds plugins but cannot, t find help please
Hi Manish, Susan
1. you are trying to play games online?
2. do you receive any error messages?I suggest to uninstall Flash Player completely and then reinstall it.
Refer to this link for help:
How to uninstall the plug-in Adobe Flash Player and ActiveX control:
http://kb2.Adobe.com/CPS/141/tn_14157.htmlYou can download the latest version of Flash Player from the link below:
http://www.Adobe.com/support/flashplayer/downloads.htmlKind regards
Afzal Taher-Microsoft Support.
Visit our Microsoft answers feedback Forum and let us know what you think. -
I just bought 12 elements. Should I uninstall before installing the elements 12 Elements 6?
Hi Dm606,
You don't need to uninstall Photoshop Element 6 before installing
Photoshop SetupUpdates12.
However, it's totally your voluntary decision to uninstall PSE6 but he won't give you any
problem if the versions coexist.
I hope this helps.
Please let me know if you have any further questions.
Kind regards
Sumit Singh
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Why cc 2015 photoshop crashes when opening?
I'm opening photoshop lately but it keep crashing, I try everything, but it do not open it crashes just before the window open. Any help please? BTW, I am running windows 8.1
Follow the instructions in this document to Adobe. Delete or rename the research library file corrects this problem in many cases.
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Photoshop crashing when applying a mask levels
Hello
as I put to update to the latest version of photoshop, that I felt that photoshop crashes just after that I have try to change the levels of a mask, I hope that anyone of you could help me understand what it the past.
Thank you
Diego
Hello
Please check what graphics card you use make sure it is up-to-date
Try to restore your preferences
Close Photoshop.Hold down Shift (MAC) / CTRL + ALT + SHIFT (Windows) command, Option, start Photoshop. A dialog box appears for you whether you want to delete the preferences/settings file. Select Yes
Another thing,
Select Edition > Preferences > Performance > advanced settings. Set the drawing in "Basic" Mode, and then restart Photoshop.
Hope this helps
Akash.
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During the installation of PhotoShop element 11, I get "error during the installation of the shared Technologies. Please restart.
I'm assuming you restarted your computer once before trying to re - install.
I think that you have uninstalled all other Adobe applications. Please perform a manual cleanup to be sure that there are no files interfere with installation. Here are the steps:
http://helpx.Adobe.com/Photoshop-elements/KB/manually-remove-Photoshop-elements-11.html
If the problem persists, please share the logs from the following locations:
% temp%\PSEInstall.log, PSE11.log,
Elemets11OrganizerInstall.log,
Organizer.log,
PDApp.log,
AMT.log
OOBElib.log
C:\Program Files\Fichiers Files\Adobe\Installers\<*PSE11*>. log.gz*PSE11*>
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Installed AcrobatX Pro, but it crashes just after opening a document
I just installed the trial version (I think) Acrobat X Pro. I want to try out the features of edition of the Pro version before installing. I am not able to install Acrobat Pro DC because I'm on an old mac running on 10.7.5.
So, I was successfully able to install Acrobat X Pro, but now whenever I open a document it hangs and quits the program after a few seconds. Can you help me?
Hi Sarah,.
Acrobat crashing on launch more likely seems to be a problem with the license.
Try the following steps:
Delete all the files in the following folders:
C:\ProgramData\Adobe\SLStore
C:\Program Files (x 86) \Common Files\Adobe\SLCache
And delete all of the following except cache.db file
C:\Program Files (x 86) \Common Files\Adobe\ Adobe PCD
Product launch and activate with serial number again and check.
Kind regards
Rave
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Double-click to open a Word or Excel file crashes just for centuries before opening it later.
Recently, by double clicking on a file name to open a Word or Excel file, my PC crashes just for centuries before opening it later. Text files, PDF, jpg files and other open immediately, no problem. I have not changed the Word/Excel software recently and the extensions.doc/.xls file are correctly associated with programs. Why don't double-click work properly?
Open Word/Excel and then use the file - dialog box open to open a file.
Which causes the same delay?
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I have an old Photoshop CS3 that was installed on a desktop computer that has crashed and is still not bootable. I now have a new office with 10 windows and I installed it and it works. Activation is dimmed, but I can't save. It is said there is no internet connection, which is not correct. What should I do?
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and disable your firewall
-also clear the cache of your browser if you start with a fresh browser
-check the file hosts for blocked entries https://forums.adobe.com/thread/1912777
An idea that MAY work to install or run some programs in Windows 10 old... works for some, not for others
- or run as Administrator http://forums.adobe.com/thread/969395 to assign FULL permissions can help... said yet, but sometimes it is necessary for all Adobe programs (this is same as using an administrator account)
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I bought the package of creative cloud for $49. I just finished the installation of Photoshop, but it now says 'buy now '. I contacted the support last night and he told me to uninstall and then try again. I have now done that and still does the same thing.
Hi Candice,.
Please check the help below document:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
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