Installed AcrobatX Pro, but it crashes just after opening a document

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• CC of Photoshop crashing just after opening

  Hello world

  I've got Id and Adobe Reader Pro XI works very well on the CC, but Photoshop crashes whenever I open it.

  I tried uninstalling and reinstalling, signing of CC and update my graphics card. So far, no joy. I'm kinda a noob to all this, so bear with me if this is a simple mistake.

  I would appreciate really any assistance - as the online online help chat redirects me to call the hotline and call the helpline cannot be done at the Office of the hours... when I'm in a work desk! Gah.

  My computer is running Windows 7, with an ATI Radeon HD 5670 graphics card. Now updated. Almost 5 GB of RAM and 1 GB dedicated graphics card, then that should be OK.

  See you soon.

  

  Fault of type 92018673, bucket 20

  Event name: APPCRASH

  Answer: No available

  Cabin ID: 0

  Signature of the problem:

  P1: Photoshop.exe

  P2: 15.2.2.310

  P3: 5480338c

  P4: atiocl64.dll

  P5: 2.3.451.0

  P6: 4cfd9adc

  P7: c0000005

  P8: 0000000000074fd0

  P9:

  P10:

  Attached files:

  C:\Users\7\AppData\Local\Temp\WER2175.tmp.WERInternalMetadata.XML

  These files are available here:

  C:\Users\7\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.exe_580332 2be2d73bfdaf03cbfbfff61c8867dc8_208039d5

  Symbol of the analysis:

  Recheck for solution: 0

  Report ID: 17447da6-ae91-11e4-9b8a-002522ad304a

  State: 0

  ________________________________

  The failing application name: Photoshop.exe, version: 15.2.2.310, time stamp: 0x5480338c

  The failed module name: atiocl64.dll, version: 2.3.451.0, time stamp: 0x4cfd9adc

  Exception code: 0xc0000005

  Offset: 0x0000000000074fd0

  ID of the process failed: 0 x 540

  Start time of application vulnerabilities: 0x01d0429dd3bec301

  The failing application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe

  Path of the failing module: C:\Program Files (x 86) \ATI Stream\bin\x86_64\atiocl64.dll

  Report ID: 17447da6-ae91-11e4-9b8a-002522ad304a

  It says that right in the accident report that your video card driver crashes.

  Access the site Web of AMD and update the driver.

• Illustrator CS6 hangs on 10.8.2 after opening a document

  I worked with Scott W. support, but I thought I would stick this problem here in case someone noticed.

  I have two laptops, a Mac OS 10.6 and a 10.8.2 brand new. Both in Illustrator CS6 installed via the cloud solution thing, and they all have two crash shortly after opening existing documents. The minute I try to change something - move a path, add a layer, anything - Illustrator crashes with the following error message.

  Scott has suggested that I try a secure boot. Indeed, whenever I restart the computer with the SHIFT key is pressed can I use Illustrator until I stopped. I would rather not to reboot my entire machine whenever I need to use Illustrator, and I'll never remember to not accidentally he quit.

  Any idea would be appreciated. The complete stack trace is here: https://gist.github.com/3942450

  Process: Adobe Illustrator [8511]

  Path: / Applications/Adobe Illustrator CS6/Adobe Illustrator Illustrator.app/Contents/MacOS/Adobe

  ID: com.adobe.illustrator

  Version: 714 (16.0.0)

  Code type: X 86-64 (Native)

  Parent process: launchd [222]

  User ID: 501

  Date/time: 2012-10-23 16:11:42.080-0700

  OS version: Mac OS X 10.8.2 (12 c 60)

  Report Version: 10

  Sleep/wake UUID: 499206A0-1DD5-420C-9C45-FF8FAD665F15

  Interval since last report: s 163986

  Crashes since last report: 5

  Per-App interval since last report: 26707 sec

  Per-App crashes since last report: 3

  Anonymous UUID: 31B8F8BA-CB23-BF9F-9958-52FA098F8BCA

  Crashed thread: 0 dispatch queue: com.apple.main - wire

  Exception type: EXC_BREAKPOINT (SIGTRAP)

  Exception codes: 0 x 0000000000000002, 0 x 0000000000000000

  Request for clarification:

  CFRelease() called with NULL *.

  Thread 0 crashed: Dispatch queue: com.apple.main - wire

  0 com.apple.CoreFoundation 0x00007fff8b9ad7d8 CFRelease + 40

  1 com.adobe.dvaui.framework 0x0000000108502a7e dvaui::datatransfer::OS_SendData::~OS_SendData() + 62

  2 com.adobe.illustrator 0x00000001008bee6a 0 x 100000000 + 9170538

  3 com.adobe.illustrator 0x00000001007cafb8 0 x 100000000 + 8171448

  4 com.adobe.illustrator 0x00000001007cc840 0 x 100000000 + 8177728

  5 com.adobe.illustrator 0x00000001007aea1d 0 x 100000000 + 8055325

  6 com.adobe.illustrator 0x00000001007b4d16 0 x 100000000 + 8080662

  7 com.adobe.illustrator 0x000000010079faf4 0 x 100000000 + 7994100

  8 com.adobe.illustrator 0x0000000100753b77 0 x 100000000 + 7682935

  com.Adobe.Illustrator 9 0x0000000100757daf 0 x 100000000 + 7699887

  10 com.adobe.illustrator 0x000000010075808a 0 x 100000000 + 7700618

  11 com.adobe.illustrator 0x00000001007597b9 0 x 100000000 + 7706553

  12 com.adobe.illustrator 0x000000010075f538 0 x 100000000 + 7730488

  13 com.adobe.dvaui.framework 0 x 0000000108597550 dvaui::ui:UI_Node:UI_DispatchMouseEventToLeaf(dvaui::ui::UI_Node*,_dvaui::ui::UI_Node*,_dvaui::ui::MouseEvent_const&) + 112

  14 com.adobe.dvaui.framework 0x000000010859ae92 dvaui::ui::UI_Node::DispatchMouseEvent::operator() (dvaui::ui:UI_Node *, dvaui::ui:UI_Node *, dvacore::geom:PointT < float > const &) const + 194

  15 com.adobe.dvaui.framework 0x00000001085a492c std::pair < bool, dvaui::ui:UI_Node * > dvaui::ui:UI_Node:UI_DispatchMouseEventTowardsLeafT < dvaui::ui:UI_Node:DispatchMouseEv ent > (dvaui::ui:UI_Node:DispatchMouseEvent, dvacore::geom:PointT < float > const &, bool) + 124

  16 com.adobe.dvaui.framework 0x000000010859b0d6 dvaui::ui:UI_Node:UI_DispatchMouseEventTowardsLeaf(dvaui::ui::MouseEvent_const&,_bool) + 86

  17 com.adobe.dvaui.framework 0x000000010859b1df dvaui::ui:UI_Node:UI_DispatchMouseEventToTarget(dvaui::ui::UI_Node*,_dvaui::ui::MouseEvent_const&,_bool) + 175

  18 com.adobe.dvaui.framework 0x000000010859b2a4 dvaui::ui:UI_Node:UI_DispatchMouseEvent(dvaui::ui::MouseEvent_const&,_bool) + 68

  19 com.adobe.dvaui.framework 0x00000001086313f8 dvaui::ui:OS_View:UI_DispatchPlatformMouseEvent(dvaui::ui::MouseEvent_const&,_bool) + 296

  20 com.adobe.dvaui.framework 0x000000010861c1d1 dvaui::ui:OS_View:UI_DispatchPlatformMouseClickEvent(dvaui::ui::OS_Event_const&) + 321

  21 com.adobe.dvaui.framework 0x000000010863042c dvaui::ui:OS_View:UI_DispatchEvent(dvaui::ui::OS_Event*) + 268

  22 com.adobe.dvaui.framework 0x000000010861b0ff dvaui::ui:OS_View:UI_HandleOSEvent(dvaui::ui::OS_Event*) + 31

  23 com.adobe.dvaui.framework 0x00000001086257e1 dvaui::ui:OS_View:UI_HandlePlatformEvent(NSEvent*) + 65

  24 com.adobe.dvacore.framework 0x0000000107f27e4b int dvacore::config:ErrorManager:ExecuteFunction < sub > (< vacuum > boost::function0 *, void *) + 123

  25 com.adobe.illustrator 0x000000010076620b 0 x 100000000 + 7758347

  26 com.adobe.dvacore.framework 0x0000000107f26eda Sub dvacore::config:ErrorManager:ExecuteFunctionWithTopLevelExceptionHandler < sub > (boost::f unction0 < sub >, bool *) + 250

  27 com.adobe.dvacore.framework 0x0000000107f2a9bd Sub dvacore::config:ExecuteTopLevelFunction < sub > (< vacuum > boost::function0, bool *) + 93

  28 com.adobe.dvaui.framework 0x0000000108629dd4-[DVAMacContainerView mouseDown:] + 148

  29 com.apple.AppKit 0x00007fff86de460e-[NSWindow sendEvent:] + 6853

  30 com.adobe.owl 0x0000000105c03558 OWLRemoveObjCExceptionCallback + 1100

  31 com.adobe.owl 0x0000000105c05961 OWLRemoveObjCExceptionCallback + 10325

  32 com.apple.AppKit 0x00007fff86de0744-[NSApplication sendEvent:] + 5761

  33 com.adobe.dvaui.framework 0x000000010861a145-[DVAMacApplication sendEvent:] + 261

  34 com.adobe.exo.framework 0x0000000108ea01cc-[ExoMacApplication sendEvent:] + 956

  35 com.apple.AppKit 0x00007fff86cf62fa-[NSApplication run] + 636

  36 com.adobe.exo.framework 0x0000000108e9e807 exo::app::OS_AppBase::RunEventLoop() + 55

  37 com.adobe.illustrator 0 x 0000000100764108 0 x 100000000 + 7749896

  38 com.adobe.illustrator 0x0000000100707dda 0 x 100000000 + 7372250

  39 com.adobe.illustrator 0x00000001006f7f24 0 x 100000000 + 7307044

  40 com.adobe.illustrator 0 x 0000000100163028 0 x 100000000 + 1454120

  I FOUND IT!

  I got SIMBL and afloat installed, which are powerful but hacky Mac OS X Windows management tools. After that I downloaded SIMBL and ran the uninstall program and restarted, Illustrator works again.

  It dawned on me that it had to be something, installed, so I created a new user on my laptop and ran Illustrator. I run Illustrator that the new user and it worked!

  I logged as myself. First I tried to disable all the fonts in the user through font book. That did not help.

  Then I used the dtrace command and run Illustrator on both accounts. I used the following command which gives me a nice sorted list of (almost) all files opened by the Illustrator:

  sudo-l

  "/ Applications/Adobe Illustrator CS6/Adobe Illustrator Illustrator.app/Contents/MacOS/Adobe" &!

  Open the sudo dtruss f t Pei ' ps auxww | grep-i Illustrator | grep - v grep | crash - vi grep | AWK ' {print $2} "2 > & 1 | Tee/tmp/log

  # Press ctrl-c.

  Journal of cat | Perl-lne'if (/ open\ ("(.*?)")) \\0/) {print $1}' | egrep - v ' / climbing.4 '. kind | uniq > files

  .. then I compared the two lists of files. In addition to the stuff clear cache, the great thing that my copy of Illustrator seemed to be opening was SIMBL and afloat. As I said, I uninstalled SIMBL and rebooted and voila!

  So happy to finally have corrected it. Between Photoshop and OmniGraffle and a pinch of InkScape, I pretty much replaced Illustrator, but there are moments where I really have to design vector. I'll miss afloat well.

• Installed Acrobat Pro, but cannot progress after the software license agreement screen

  Hi all

  I just installed Acrobat Pro, but when I run it, I get the Adobe Software License Agreement screen with no text inside and with the buttons of towing, Quit and Accept. I click on accept, but nothing seeems to arrive and I can launch Adobe Acrobat! It's really frustrating! I use MAc OS X 10.8.2

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  See you soon

  Hi Saviomfx,

  It is a known issue with Acrobat XI

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• Premiere Pro CS6 crashes immediately after opening

  So, I recently installed the Adobe Production Premium Suite for Windows 7. I installed all the updates and everything worked well. Then a month ago, I went to edit in Photoshop CS6 and it crashed just after importing the files. So just out of curiosity broke down when opening anything in the suite, After Effects, first, etc. So I uninstalled, reinstalled and downloaded all the updates and everything worked very well. Now this nastly little problem has arisin once again. Illustrator and Photoshop seem to work, I can load files, edit, save, restore, etc.. But Premiere and After Effects won't start. First starts very well and I can create a new project and set up, but once I am finished it first is actually opened, it instantly before I can't do anything. All I get is a message saying Windows this program has stopped working and then just exit out. No first error message. I then decided to open the project file, its opening and creation has not crashed. I imported the clips, no problem. I selected a clip to start editing, and first crashes everything as he has done before. If this problem happens with the TWO CS6 first Pro and After Effects CS6. With After Effects, I get the error message: After Effects error: current Crash. Last logged message was: 4224 > < ae.blitpipe > < 2 > make new context. Then I click OK and a second error message appears, it read: After Effects can't continue: Sorry, After Effects broke down. Using After Effects and support, go to (Adobes site). If you can't always solve the problem, contact Technical Support of Adobe (2). (0: 42). Then Windows appears with his message informing me that After Effects has stopped working.

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  Intel Core i7 3570 k

  8 GB ram G.Skill

  Motherboard ASrock Z77 Extreme 4

  XFX Radeon HD 7950

  2xAdata SP900 64 GB of SSD in RAID 0

  1 TB Seagate Barricuda HARD drive

  I can't see my version number of my applications because well I can't start their. I download the last update for first as I type this, it is currently updated according to the Adobe Update Manager.

  Thank you!

  Unable to launch fully is often related to the video driver. I'd go to AMD/ATI, check your video driver installed. If not the most recent, then download and install it. Note: there are a few problems with some of the latest drivers from AMD/ATI (especially in the PS CS6 forum), then it might be necessary to roll-back to a previous video driver.

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• Problems with InDesign CC 2015 and El Capitan DP7? With DP6 is was awesome, with DP7 crashes just after the start.

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  Process: Adobe InDesign CC 2015 [1409]

  Path: / Applications/Adobe InDesign 2015/Adobe InDesign 2015.app/Contents/MacOS/Adobe InDesign 2015 CC CC CC

  ID: com.adobe.InDesign

  Version: 11.1.0.122 (11100)

  Code type: X 86-64 (Native)

  Parent process:? [1]

  Responsible for: Adobe InDesign CC 2015 [1409]

  User ID: 501

  Date/time: 18:32:41.676 2015-08-21 + 0200

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  Anonymous UUID: 0061129A-F597-5AFB-7DF4-CF3E3B3FDDA2

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  3.975525 SSL handshake at the start of CFNetwork 0x00007fff8b5b9977 TCP Conn 0x7fb494e71f80

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  9.259148 CFNetwork 0x00007fff8b5b9a9b TCP 0x7fb48d5d0f00 SSL Handshake Conn MADE

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  Solved: Disabled the auto-hide the menu bar.

  
  

  InDesign crashing on the opening (using the beta OS El Capitan 10.11)

• what I am doing wrong, tried to install MS pro, but who have still some player?

  what I am doing wrong, tried to install MS pro, but who have still some player?

  Hello

  If Acrobat is installed on your desktop screen you should see an icon for Acrobat Pro DC if the machine test Windows start from there and check

  In the case of Mac go to Finder > Applications and search for Acrobat Pro DC and launch it, if you do not see what means the app is not installed on your machine.

  Please use the link below to download and install Acrobat Pro DC:

  For the version of the subscription, use this link: https://creative.adobe.com/products/download/acrobat?promoid=KSPDG

  For the version of serial number: download Acrobat products | Standard, Pro | DC, XI, X

  Let us know if that helps.

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• Today PS CC 2014 started crashing seconds after opening? (All other work CC Apps)

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  MODEL: MacBookPro9, 2, MBP91.00D3.B09 of BootROM, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, MSC 2.2f44

  Graphics card: Intel HD Graphics 4000, graphics Intel HD 4000

  I tried

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  • Signed in and out of the creation account of Cloud.
  • I have not installed plugins

  
  

  Still does not work

  This crash is because Photoshop is trying to write to a file named 'pslog.txt' in your home directory, but the file cannot be created or written on a reason any.

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