Installation of Photoshop/Premiere Elements on Windows 10 13

I try to install the first 13 of 10 Windows (ASUS laptop) and am getting this error installation. I checked and am using the 64 bit version. I also tried the 32 bit version for a laugh and that didn't work either. Any suggestions?

Exit code: 7

Please see specific errors below for troubleshooting. For example, the ERROR:

-------------------------------------- Summary --------------------------------------

-0 fatal Error (s), 2 error (s)

ERROR: This Setup program does not support installation on a 64-bit Windows operating system. Please download the 64-bit version of Premiere Elements.

ERROR: System Check returned with the error: 6

-------------------------------------------------------------------------------------

Please try to download at the bottom of the link:

Other downloads

If it does not work. Please contact support:

Contact the customer service

I hope this helps.

Concerning

Megha Rawat

Tags: Adobe

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