Installation of the software on two laptops

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  I see that you have any problems, install the printer on the computer. I will definitely do my best to help you.

  When do you receive the error, before connecting the USB cable or when connecting it or after?

  Probably something is interfering with the installation. I have provided a few steps to try.

  Perform a clean boot on the computer and disable the Antivirus software. How to perform a clean boot in Windows.

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  How is the printer connected? (USB, Ethernet, WiFi)

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  Signature of the problem:
  Problem event name: BEX
  Application name: whql-radeon-software-crimson-edition-16.1-64bit-win10-win8.1-win
  Application version: 0.0.0.0
  Application timestamp: 54336eaa
  Fault Module name: ltc_game32 - 106568.dll
  Fault Module Version: 1.0.0.1
  Timestamp of Module error: 566 b. 4799
  Exception offset: 000aaf89
  Exception code: c0000417
  Exception data: 00000000
  OS version: 6.1.7601.2.1.0.768.3
  Locale ID: 1033
  Additional information 1: 7ba8
  More information 2: 7ba8a4bc43675385b12d0091164f5b9a
  3 more information: 3b 02
  Additional information 4: 3b02768676ca2422774930b07cabbc60

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  Problem event name: BEX
  Name of the application: 1_CyberLink_PowerDirector14_Ultimate_Upgrade_VDE150831 - 02.exe
  Application version: 0.0.0.0
  Application timestamp: 4fd34d75
  Fault Module name: ltc_game32 - 106568.dll
  Fault Module Version: 1.0.0.1
  Timestamp of Module error: 566 b. 4799
  Exception offset: 000aaf89
  Exception code: c0000417
  Exception data: 00000000
  OS version: 6.1.7601.2.1.0.768.3
  Locale ID: 1033
  Additional information 1: 7ba8
  More information 2: 7ba8a4bc43675385b12d0091164f5b9a
  3 more information: 3b 02
  Additional information 4: 3b02768676ca2422774930b07cabbc60

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  Name of the application: 2_CyberLink_PowerDirector14_ContentPack_Essential_PCP150526 - 06.e
  Application version: 0.0.0.0
  Application timestamp: 4fd34d75
  Fault Module name: ltc_game32 - 106568.dll
  Fault Module Version: 1.0.0.1
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  Exception offset: 000aaf89
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  Exception data: 00000000
  OS version: 6.1.7601.2.1.0.768.3
  Locale ID: 1033
  Additional information 1: 7ba8
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  Hello

  Thanks for posting your query to the Microsoft forum. I will definitely help you with this.

  I understand that you have problems during the installation of the software. This problem is possibly due to several reasons such as security software that can be installed on the computer, any program or application that is running on the computer on the bottom, or due to some errors on the hard drive of the computer.

  Method 1: Run the clean boot

  Place your system in the clean boot state helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot

  How to perform a clean boot in Windows

  Note: See "How to reset the computer to start normally after a boot minimum troubleshooting" to prepare the computer to start as usual after a repair.

  Method 2:

  Please see the advice given in the link given by Shinmila: 28 March 2010:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-gaming/cannot-disable-DEP-for-certain-programs/d5352d1e-11AC-4254-ad3f-c0ecb85311f0

  Let us know if you need more assistance. We will be happy to help you.

  _________________

  Thank you best regards &,.

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  Try the steps of Miller - technician technical support of the http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_programs/error-1327-invalid-drive-g-when-i-try-to-install-a/ccb3a5bf-9d38-4b1c-8f33-d6a53b1c1a36 link and see if that helps.

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  Reference: http://windows.microsoft.com/en-in/windows7/change-add-or-remove-a-drive-letter

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