Installation of the web server down?

As far as I know, the ims Server - na1.adobelogin.com is down, or at least is inaccessible from servers on the West coast of the United States.  Unfortunately, this is the URL that the Adobe installer use to allow you to sign in to your Adobe account upon activation of the trial of Photoshop CS6.

Three things:

1. is there a good way to ensure that the Adobe server team is aware of this failure?  I am concerned because all the other Adobe servers seem to be working, which makes me suspect that someone forgot to put a up after power cuts in New York.  I tried their online support chat service, but they were, as I have come to expect from Adobe, completely useless.

I got in touch with their tech email address whois DNS, so I hope that gets finally to the right people, but I was wondering if there was a better way to make sure to know the right people.  [Edit: I just got an out-of-office autoreply.]  [* sigh *]

2. is there a way to get a temporary number for Photoshop CS6 instead of use this activation server apparently not functional?

3. to any people from Adobe who might read this, could you Please say your development team to issue an error message when your servers are inaccessible to instead of just sitting there, never with no. Cancel button, no waiting period, and with the menu option Quit disabled so that all I can do is kill your pure and simple installer?

Thank you.

Connect you or activation errors

Mylenium

Tags: Adobe

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