Installation of the Windows 8 driver

I have a new HP ENVY h8 1455 computer running Windows 8. My all-in-one HP J4680 appears in the control panel that need troubleshooting - in need of a driver. I downloaded the installer of Windows 8 features full driver. When you run it I get a prompt of Windows 8: ' do you want the following program to make changes to your computer? Yes, the dialog box disappears, and then apparently, nothing happens. I get no installation procedure, no Wizard, nothing. The status of the device in the Control Panel does not change.

If anyone else has experienced this? Does anyone have any suggestions?

Interesting, Joe, what you say, you can not install the printer right now. For more information you connect the printer wireless via USB or with an Ethernet cable?

If you install with a USB cord and that you have connected the computer before installing the software then you have probably installed on accident the Plug and Play of MS and not full of HP drivers. I would make sure that if that happened that you remove these drivers as completely as possible from the computer after disconnecting the USB cable. Then, follow the link and install the drivers full features:

http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-109973-1&cc=us&DLC=en&LC=en&OS=4132&product=3692888&sw_lang=

Let me know if this helps solve your problem!

Tags: HP Printers

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