Installation of updates and the computer shuts down
By turning on the computer it goes to 3 of 3 updates to the installation, then stops. This happens several times and am unable to turn on the computer. I brought the laptop with Vista already installed on it, not so no disc
I am out of resources on how to solve the problem!
Hello Barby,
The STOP 0xC000021A error occurs when Winlogon.exe or Csrss.exe . When the Windows NT kernel detects that or the other of these processes has stopped, it shuts down the system and triggers the STOP 0xC000021A error. This error may have several causes. Among them are the following:
- Incompatible system files have been installed.
- A Service Pack installation has failed.
- A backup program used to restore a hard drive does not correctly restore files that may have been in use.
- An incompatible third-party program has been installed.
Step 1:
You can try the above troubleshooting steps I have provided about the "configuration updates 3/3. 0% complete".
Step 2:
Please follow the troubleshooting steps mentioned in the link below
http://support.Microsoft.com/default.aspx?scid=kb;en-us;156669
Step 3:
Otherwise, please try the steps below to restore your computer to the last working state.
(1) start the system using a Windows Vista DVD.
(2) system will ask you to «Press any key to boot with the CD or DVD...»
3) press enter or another button to continue...
(4) "thewindow installation" will open. Click Next.
(5) choose the option "repair your computer" in the next window.
(6)the system recovery options window"opens. Choose the Option 'System Restore'.
(7) now select 'System Restore' window you invite, and then click Next.
(8) he will ask the 'restore to choose Point".
9) click in front of the box 'Show Restore Points more than 5 days'.
(10) select the date on which Office worked very well. And then click Next.
(11) 'drive to confirm to the recover window"will ask you choose Drive where the OS (Operating System) is installed." Click Next.
(12) confirm your Restore Point window will be fast, click Finish.
(13) A pop up you will be asked to continue the restoration of Windows. Click Yes.
(14) the system will begin to restore the operating system for the selected restore point. Once finished with this the system will ask you restart indicating that the machine is restored successfully.
(15) reboot the machine.
By performing the steps mentioned above, system will be re-recorded on the date on which it was working fine.
Note
: S ' ensure that to disable your automatic update function after the restart, to avoid to automatically download patches.
[If this post can help solve your problem, click "propose as answer" below or the "Vote as helpful" button at the top of this message.] This way you can help others find the successful resolutions of questions].
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Tags: Windows
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Method 1:
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