My battery doesn't charge, battery HP Pavilion dv6000 computer two years, when I stop power jack, the computer shuts down immediately. Can you help me please.

I don't know what to write here

If the laptop is still under warranty, call HP technical support and see if the battery is covered. If not, buy a new battery. If you are very lucky to have a friend with the same model laptop - and it must be the same - you can troubleshoot using its known working battery put in your laptop. If your laptop works with the borrowed battery, then just buy a new one for you. I found AtBatt.com to be an excellent source for laptop batteries, adapters, etc.

You can call the HP technical support in any case where they have a diagnostic routine they do to determine if the problem is with the battery or the charger on the motherboard component.

BTW, it does not matter that the computer is only two years. Yes, batteries usually last a little longer than that, but things are what they are. MS - MVP - Elephant Boy computers - don't panic!

Tags: Windows

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