Installation of windows 7. Install says that I must remove anti-virus program that does not appear in my program list? __

I am trying to install windows 7 Home Premium on the Visa.  Setting up tells me that I have to remove "Kaspersky Anti-virus".  It is, I don't have any listed program like "Kaspersky Anti-virus" in my programs.   I have an my ISP anti-virus program, however, does not Kaspersky.  I got anti-virus turned off when you try to install windows.   Anyone have any ideas?

Hi algrant,.

Welcome to the Microsoft Answers site!

during the uninstallation of Kaspersky products such as Kaspersky Internet Security, Kaspersky Anti-virus , it leaves some files on the computer and is not completely uninstalled. But you can remove it completely using Kaspersky remover tool. Download the tool and remove the program completely. Search using your favorite for more information search engine.

After uninstalling Kaspersky, also turn off the Windows Firewall or any other third-party firewall and then start the installation.

You can download the Kaspersky remover tool from the link below:

http://support.Kaspersky.com/FAQ/?QID=208279463

Important note: this response contains a reference to third party World Wide Web site. Microsoft provides this information as a convenience to you. Microsoft does not control these sites and no has not tested any software or information found on these sites; Therefore, Microsoft cannot make any approach to quality, security or the ability of a software or information that are there. There are the dangers inherent in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.

Kind regards
Amal-Microsoft Support.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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