Installation on Mac C4580 problems

Hi there-

I have a Photosmart C4580 for a few years. He has never been particularly reliable wire - but always well with USB connection.

A few weeks ago, I got a new modem and router combined hub - and I hope that it would improve the connection between the computer and the printer wireless.

I have now tried to set up the printer on my computer for about a fortnight and am about to throw under the bus and then kill me.

I uninstalled all drivers old HP etc. Since the Mac applications folder, rebooted, and then re-downloaded the latest HP drivers for this printer and Mac OS 10.5 (my OS). I then connect the printer to my computer via USB, and it starts to install all the drivers on my hard drive. Then it asks me if I want to connect wireless. I say Yes. He identifies my network to broadband that is affiliated with my Mac laptop. He asks me the password. I type in. Then opens a new page and it says it's "Setup", and that "the device can take a few minutes to set up and get the setup IP access wireless Point. I wait about five minutes.

Finally, a new page will load upward. "Your device was associated with 'worldsgreatestbroadband' network. (which is the name of my wireless broadband. "The IP of your device settings are the following:"

IP address: failed to retrieve IP.

Subnet mask: Impossible to retrieve the intellectual property.

Default gateway: failed to retrieve IP.

Preferred DNS server: could not retrieve the intellectual property.

Auxiliary DNS server: unable to retrieve the IP. »

Then, there are two buttons at the bottom of the screen - Go Back and continue. I hit to continue. A dialog box appears that says "device not available: the network configuration has been correctly transferred to the device." However, to continue to configure the network device, your Mac must have access to the device. So please make sure that your Mac has access to the network: "worldsgreatestbroadband" and try again. »

My Mac certainly has access to this network - now I can access internet for this type.

I did this about five times, and it's the same result every time. Any ideas? Can I manually type in my IP somehow?

Thanks in advance for reading this far.

WOW - Thank you all for the deafening levels of aid on this one ;-)

Just thought that I'll let you know that I managed to solve the problem - it wasn't with the printer, but with the new hub.

I talked to someone at Virgin Media, which said that it is perhaps that the security settings are too high/precise for the printer, so they recommended to change them - I have them decommissioned of ' WPA - PSK [TKIP] + WPA2-PSK [AES] "to just"WPA2-PSK [AES]"and that did the trick.

Tags: HP Printers

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