Installation printer HP Windows 7 Ultimate
I try to install my HP Deskjet F300 to my new HP laptop that has Windows 7 Ultimate 32 bit, SP 1. I get a msg to reject my laptop is not compatible with the installation of the printer. Do I need to update my Windows 7 or buy a new printer? Help, I don't want to spend the money unesscessary.
Hello
First of all, you have given a printer serial number, not the exact model number.
Here is the link from HP:
Find your exact model it and either select and download the appropriate drivers or select Option 1 after going to the exact model Web page:
Let the HP check
Option 1: Search for updates and recommendations (suggested)
See you soon.
Tags: Windows
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Hi zoleen,
Welcome to the HP Forums! I see that you can not print with your HP PSC 1200 with Windows 7 Ultimate edition. I'm happy to help you! Please have a look through this guide to printing. Print jobs are stuck in the print queue.
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2016-06-22 15:59:06:033 936 8 c 0 Misc = logging initialized (build: 7.6.7600.320, tz: + 0530) =.
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2016-06-22 15:59:06:111 936 4e0 Agent * state WSUS server:
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2016-06-22 15:59:06:111 936 4e0 Agent * correctly loaded 1 download persistent calls.
2016-06-22 15:59:06:127 936 4e0 to THE # to THE: initialization of automatic updates.
2016-06-22 15:59:06:127 936 4e0 to THE timeout parameter next detection to 2016-06-22 10:29:06
type of approval # to THE 2016-06-22 15:59:06:127 936 4e0: on demand (user preference)
2016-06-22 15:59:06:127 936 4e0 to THE # scheduled install date and time: every day at 19:00
2016-06-22 15:59:06:127 936 4e0 to THE # automatically install minor updates: Yes (user preference)
2016-06-22 15:59:06:127 936 4e0 to THE # will interact with non-admins (Non-admins are high (user preference))
2016-06-22 15:59:06:127 936 4e0 to # poster of notifications of recommended software (user preference)
2016-06-22 15:59:06:127 936 4e0 phase of installation to THE adjustment to THE planned to 2016-06-22 13:30
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2016-06-22 15:59:07:172 936 8 c 0 report * computer brand = LENOVO
2016-06-22 15:59:07:172 936 8 c 0 report * computer model = 10E00041IH
2016-06-22 15:59:07:172 936 8 c 0 report * Bios revision = FSKT28A
2016-06-22 15:59:07:172 936 8 c 0 report * name of Bios = LENOVO BIOS Rev: FSKT28A 0.0
2016-06-22 15:59:07:172 936 8 c 0 report * the Bios Release Date = 2015-12 - 31 T 00: 00:00
2016-06-22 15:59:07:172 936 8 c 0 report * locale ID = 16393
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2016-06-22 15:59:07:188 936 4e0 to THE initialization feature updates
2016-06-22 15:59:07:188 936 4e0 to THE Found set 0 cached updates featured
2016-06-22 15:59:07:188 936 4e0 successfully wrote event to THE health state: 0
2016-06-22 15:59:07:188 936 4e0 successfully wrote event to THE health state: 0
2016-06-22 15:59:07:188 4e0 936 finished to THE initialization delay
2016-06-22 15:59:07:188 936 8 C 0 TO THE #.
2016-06-22 15:59:07:188 936 8 c 0 to THE # START # to THE: research updates
2016-06-22 15:59:07:188 936 8 C 0 TO THE #.
2016-06-22 15:59:07:219 936 8 C 0 TO THE<## submitted="" ##="" au:="" search="" for="" updates="" [callid="">##>
2016-06-22 15:59:07:219 936 bcc Agent *.
2016-06-22 15:59:07:219 936 bcc Agent * START * Agent: finding updates [CallerId = AutomaticUpdates]
2016-06-22 15:59:07:219 936 bcc Agent *.
2016-06-22 15:59:07:219 936 bcc Agent * Online = No; Ignore download priority = No
2016 06-22 936 15:59:07:219 bcc Agent * criteria = "IsInstalled = 0 and DeploymentAction = 'Installation' or IsPresent = 1 and DeploymentAction = 'Uninstall' or IsInstalled = 1 and 'Installation' and = 1 RebootRequired = DeploymentAction or IsInstalled = 0 and DeploymentAction = 'Uninstall' and RebootRequired = 1".
2016-06-22 15:59:07:219 936 bcc Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} third service
2016-06-22 15:59:07:219 936 bcc Agent * Search Scope = {Machine}
2016 06-22 15:59:08:483 936 4e4 detection with initiating at THE via API DetectNow
2016 06-22 936 4e4 15:59:08:483 to THE will make the current sensing end detection
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2016-06-22 16:01:12:537 936 bcc driver status: 0 x 1802400, ProblemNumber: 0x00001c
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2016-06-22 16:03:27:418 936 bcc Agent update {EC231084-85C2-4DAF-BFC4-50BBE4022257}.102 has no local extended metadata. Do not return.
2016-06-22 16:03:27:418 936 bcc Agent update {041E4F9F-3A3D-4F58-8B2F-5E6FE95C4591}.126 has no local extended metadata. Do not return.
2016-06-22 16:08:52:741 2052 454 Misc = logging initialized (build: 7.6.7600.320, tz: + 0530) =.
2016-06-22 16:08:52:741 2052 454 Misc = process: c:\Program Files\Microsoft Security Client\MpCmdRun.exe
2016 06-22 2052 454 Misc = Module 16:08:52:741: C:\Windows\system32\wuapi.dll
2016-06-22 16:08:52:741 2052 454 COMAPI-
2016 06-22 2052 454 COMAPI - START - 16:08:52:741 COMAPI: search [ClientId = Microsoft Security Essentials (EDB4FA23-53B8-4AFA-8C5D-99752CCA7094)]
2016-06-22 16:08:52:741 2052 454 COMAPI-
2016 2052 454 COMAPI 06-22 16:08:52:741<-- submitted="" --="" comapi:="" search="" [clientid="Microsoft" security="" essentials="">-->The value of the automatic updates to "never check for updates" and then restart. Download and install KB3020369 and KB3161608, then try again.
https://support.Microsoft.com/en-us/KB/3020369
https://support.Microsoft.com/en-us/KB/3161608
Best regards, VZ
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Let me ask you;
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