Installed the library at Ext Drive, iTunes wants to re-download all previous purchases

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  I'm not an employee of ch *.

  "" "" Please give a "Bravo, Thumbs Up" If the notice is relevant or "accept as Solution" to help other users of the forum having a similar problem.

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  Other PC:
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  Hi @TonyThk,

  Thank you for showing interest in the Forums of HP Support!

  I understand that you are unable to install the printer wireless. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I see that you have followed the steps in the post you mentioned. In addition to these steps, try the following.

  Tips for a successful wireless connection:

  • What type of encryption are you helping? HP recommends WPA or WPA2.
  • Using a unique network name (SSID).
  • Avoid using filtering by Mac address of the router.
  • Make sure you have 802.11 g active.
  • The printer cannot connect to the 5.0 GHz network. If you have a double router broadband, the 2.4 GHz and 5.0 GHz network names are not the same. Rename the 5.0 GHz network.
  • Don't hide your SSID (network name).
  • Change the router channel fixed wireless as the 1, 6 or 11, who less than traffic.
  • You have a switch or an extra router?
  • Do not use a network of comments (SSID).
  • Disable UPnP on the router.
  • Set the router to 20 Mhz only, or 145Mbps depending on the router.
  • Update the firmware on the router.

  Disable IPV6 in front panel of the printer menu:

  1. Configuration menu
  2. Network configuration
  3. Network services
  4. IPv6, select disabled.

  If the problem persists, you may encounter an IP address conflict. It's a good idea to assign the printer a static IP address outside your DHCP range. For example, some routers default DHCP is located between 192.168.0.100 to 192.168.0.200. So, I would use 192.168.0.232.

  To assign the static IP address, use the following steps as a guide.

  1. Print a Page of Network Configuration menu of the printer front panel. Note the IP IPV4 of the printer address.
  2. Type the IP address in the browser to bring up the SAP.
  3. Choose the network tab, then wireless on the left side, and then select the IPv4 tab.
  4. Select Manual IP.
  5. Enter your IP address manual (192.168.0.232)
  6. Enter 255.255.255.0 for the subnet mask, except if it is different.
  7. Enter the IP address of your router that sits on the Network Configuration Page) for the default gateway.
  8. Please, click on manual DNS server. For the preferred DNS Server Manual please enter 8.8.8.8 and the Alternate DNS Server Manual, please enter 8.8.4.4.
  9. Click on apply.
  10. Restart the router, the printer and the computer.
  11. Test print.

  Ensure that your router and firewall do not block these ports.

  • UDP ports: 427, 137, 161
  • TCP port: 9100
  • Card photo upload:
  • UDP ports: 137, 138, 427
  • TCP port: 139
  • Scanning:
  • UDP port: 427
  • TCP ports: 9220, 9500
  • The HP device status:
  • UDP port: 161
  • Sending faxes:
  • UDP port: 427
  • TCP port: 9220
  • Installation of the HP device:
  • UDP port: 427
  • Ports of Web Services:
  • UDP and TCP: 80, 443, 5222 and 5223
  • Hello Ports:
  • TCP and UDP: 5353 and 5297, 5298

  Update the firmware of the printer:

  • Click here to download and install the update of the firmware of the printer.
  • Make sure that the printer is connected directly to a wall outlet (do not use a bar or a surge protector).
  • What were the results when you ran the printing and scanning doctor (she print or scan, error messages)?
  • Try to install the USB printer.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!