Integrated webcam on HP dv6700 Ms suddenly not functional without any changes to the operating system.

Seems to me that everyone is having with the struck dead webcam issuees. I have not installed any new programs or anything like that. HP dv6700 is only TWO years old and the webcam no longer works. The webcam is a built-in Microsoft. I went up to restore computer to factory settings. There is a problem with the driver for the webcam. I even ran troubleshooting automated Microsoft 'Fix It', and he confirms that there is a driver problem. He tries to reinstall the driver, but it fails. I did everything the activation, deactivation, uninstallation, resettlement and the latest measure was totally the computer to its factory condition. Webcam always has a yellow box with exclamation point. In the last days, I worked on it. I even uninstalled and reinstalled YouCam and Skype. With or without these programs, webcam not working rest. I tried manually update driver, but I said that I have the most up to date. Yet once, it happened all of a sudden. No new OS has been introduced.

Device status:

This device cannot start. (Code 10)


Click on 'Search for solutions' to send data about this device to Microsoft and to see if there is a solution available.

HP Pavilion dv6700 CTO Entertainment Notebook PC

Vista (64-bit)

The webcam manufacturer: Microsoft

Hi JamericanDiva,

From what you described, it seems that you have hardware failure. You may need to have the device replaced.

Dena
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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