Integrated with HP Pavilion dv9715nr notebook PC webcam problem

Hello everyone,

I hope someone can help point me in the direction of a fix of webcam for the problem that my laptop has developed. I spent the last few days browsing the internet looking for a solution to what seems to be a widespread problem, but with no satisfactory solution.

The problem:

A few days ago my integrated webcam works with Youcam and other applications of webcam with the message 'not found webcam' or 'Please turn on integrated webcam. Dutifully, I went to the device manage and felt that there was no imaging device listed.

Related problems:

In addition to this problem, I sometimes get an installation of an unknown USB device. This device is, I'm sure that the webcam, but try as I might I cannot point to the drivers of webcam or update its driver to something other than the best driver that is already.

What I've tried so far:

-Reinstall the drivers from the HP website. None of the many different types of pilot managed to bring the webcam life or showing in imaging devices.

-Follow-up guide HP for the problems of webcam that ends up pushing me towards contacting HP help desk. Which, I imagine, will cost you a lot more money than the I have no money.

-Uninstall all usb devices and reinstall using scan for the hardware changes. This has, once or twice, brought back the web cam and imaging device and worked for a while. However, before I can update its drivers computer freezes and turns itself off.

-Flashed the bios. No change.

-Downloaded the drivers from various other cam as suggested in the huge amount of bugs, there are online for this problem. Unfortunately, none of them worked.

-Recovery plant recovery drive. The webcam is still missing in the imagery of the Device Manager section.

Technical specifications:

HP Pavilion dv9715nr notebook PC

Vista 32 bit premium - service Pack2

AMD Turion Mobile Technology TL-60 2.00 GHz Dual Processor

1.94 GB OF RAM

BIOS F.33, 3.09 M

Webcam integrated into the lid of the laptop.

Demand:

If I understand the large amount of online discussion on what is a common problem and I hope that, among the pages and pages of bugs I looked, I missed a fix somewhere.

If you have had and solved the problem, or if you have an idea how to sort it out, I'd love to hear from you.

Edmonds (not Christmas)

Hello again,

First of all, let me thank the support forum HP for all their advice and now down to business.

After a week of problems webcam and extensive research on the internet for a fix for the problem that I finally managed to get my webcam - however, I'm not sure how I did it.

Below is a step by step guide.

Now, I know that's not exactly the most empirical of bugs, however, it worked for me. From what I remember last night, the key points seem to be the following. If I insist I was very drunk and I tried almost every difficulty in the two websites above. (The bullet points below are not related)

  • Installation of a very old version of Quickplay.
  • Install the drivers from the DPinstall32.exe.
  • Get a webcam driver update Ricoh are displayed in windows update.
  • Go to Panel configuration/program and using change to the webcam repair and modification.
  • Play with the Services Windows Image acquisition.

There was, no doubt, many other things I've done and, quite frankly, I am surprised that I did not kill my laptop I did most of them at the same time. However, the webcam is back and running so I recommend drunken stupidity and perseverance as key elements of this fix.

Finally, somewhere in the two threads I linked will be your fix. There are a lot of different patches so keep and you can do with one of them.

Good luck. Mines a pint of the black stuff.

Edmonds (not Christmas)

Edit - Add the WIA service.

Tags: Notebooks

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