Integration of CUCM 8.6 and CRM, what service API or XML?
Hello
Asked me to find documentation on the developer interface CUCM. We would like our CRM system to connect to CUCM and receive CID/CTI and duration calls real time to start.
Which way we look? Our CRM supplier must watch AXL interface or XML functionality for the call real-time data? or in another way? any suggestions?
Thank you
Kristian
Data in real time would require the TSP that provides the TAPI interface or JTAPI to subscription to the devices/DNs via CTI Manager. XML interfaces you mentioned are for administrative functions. ICT applications can impact the scalability of the CUCM pole so plan accordingly.
Please remember useful frequency responses and identify useful or correct answers.
Tags: Cisco Support
Similar Questions
-
Integration of CUCM, CTS and TMS
We currently have a 8.6/CTS-Man/CTMS CUCM environment for our telepresence system. All systems are CTS only. Currently, connect us to a Tandberg system via Server CUBE/VCS/telepresence.
We are looking at the possibility of integrating the two systems together. This would involve decommissioning our CTS-man and using their existing planning TMS. Networks would be open to each other so that they didn't cross highway of CUBE/VCS.
Can someone tell me please to some documents on the integration of the TMS with our CUCM for planning?
Furthermore, is it possible to have a single MSDS to perform the planning on the two CUCM registered CTS and saved VCS Tandberg endpoints end points, as well as to perform planning tasks for Community trade marks and MSE8000/telepresence Server?
Thank you
Hi Nick
It is a very good question, and the bellows are drawn from the responses on the features that each product can provide you (CTS - Man and TMS) however as we know the TP Cisco world is changing and moving quickly if the bellows has been updated / changed and can someone comment on this topic will be great for us
Meetings 1-booking
TMS:
-adhoc and meetings,
-3rd-party endpoints reservation.
-Ms Exchange, Domino, and API
CTS - Man:
-mainly used for endpoints STC booking
-You can book and include cisco webex
-Ms Exchange, domino and API
2 features
TMS:
-End suppliers Multi points
-Telephone directories
-planning of conf
-management endpoints (monitoring, Reporting, strong alerts... etc)
-commissioning
-integration with 3rd party such as Ms exchange
-"There is no button to push" for the endpoints of CTS (you can add CTS alis for TMS rooms and book it or add the E164 of the external endpoint CTS as a participant and not these means are a button to push the meeting!
CTS-MAN
-integration of calendar
-Midware between CTS, CUCM system and society of calendaring system
-provide 'a button to push' scheduled meetings
-provide interoperability simplified such planning via Cisco MXE
-Live English option and CTMS geographical selection
for each of them can provide you with options and features and its depends on the needs of your business, you could keep both or just go with one, if you have endpoints of VCS I would say for sure to the TMS
HTH
Marwan
-
We are currently running CUCM 10.5.1 and using all users the. We want to Setup LDAP integration, and I try to understand what services will be performed.
Can someone inform me what services use the database of the CUCM end-user for authentication? I guess it's only administrators who log on to the Web site and the Jabber clients. Is there any other use of these credentials?
Are there any other warnings should I be concerned? A thought is that I do not want to import a bunch of accounts of service or distribution groups, so I need to put some LDAP filters. Are there other traps that I should know about?
If you enable access for end users ccmadmin, they would use their LDAP credentials for this, if you set UCMuser, for this as well. If you use Jabber, too.
There is a filter by default for what to import, documentation of CUCM to LDAP synchronization is, what source directory you use, only users will be imported, you can change it if necessary.
-
Third-party applications have control of gps, and exactly what kind of information you get when and after running?
What I mean is can party like Strava apps or MapMyRun turn on and use the GPS for the courses?
Also, the default running app, what kind of information you get? During the race, exactly what then I tell me? In addition, exactly what information can I see after I run? I would like to know whether or not she has the cadence.
Last question: is it easy to verify my info running? Speed and natural lights?
Thank you!
Hello
Information about the integrated training application - including data you can choose to display during training, and where the information is available to see later - are available here:
Cadence is not measured by the app to training.
More information:
-
Configuration of encryption on CUCM 8.6 and unity 8.6
Hi team voice, i´d like to know what I need (hardware) to the configuration of encrypting the voice on my CUCM 8.6 and 8.6 of connection of the unit too.
I have two MCS 7816 (CUCM) and MCS 7825 (Unity).
Thank you
Thiago
You need, at least, two chips for the entire cluster.
That is clearly explained in the document:
Get to the two and the passwords security tokens, names of host/IP addresses and port numbers for servers that you set up for the customer to Cisco CTL.
Not sure how you came up with the understanding of the token by phone?
-
I synchronize my Firefox
I have I have used very well, but now it creates problem
I have synced my Firefox but I have to enter password to connect again and again what should I doWhat will happen if I click reset sync in options, will I lose my data all the
My problem is solved
I unlike the device options and re-enter the details of the connection and the key synchronization and to synchronize my firefox again, this solves the problem -
I use a dual display screen, and when I sometimes click on the home button my mouse over to the right screen and change what is on the screen to the right. I would like to move the home return button to the left side of the screen where it has been on Firefox 3. How can I do this
Use the Customize and drag this button where you want.
https://support.Mozilla.com/en-us/KB/how+to+customize+the+toolbar
http://KB.mozillazine.org/Toolbar_customization -
My Apple TV is making black screen that flickers sometimes snow or in the menu that I delivered on pressing on menu & down and disconnect what do I do now?
Read this:
Get help with audio, video, or power on Apple TV - Apple Support
-
Salvation of massage / iMessage does not accept my Apple ID and password what do I do?
Salvation of massage / iMessage does not accept my Apple ID and password what do I do?
Greetings Jan 1506,
If you encounter a problem with trying to implement iMessage on your device, follow the steps in this article to resolve the issue - If you get an error when you try to activate FaceTime or iMessage.
Thank you for using communities of Apple Support.
Be well.
-
My iPhone 4 stopped working yesterday, it frustrated me because I just a call, I intended to take it to get it fixed, but my sister advised I check the support of the community and guess what? It worked! Am so excited, I followed the instructions of the Mac, I pressed the Start button and the button operation at the same time and the magic took place, am so so excited. THANK YOU MAC!
Glad that your phone is working again.
What you were doing by pressing the button home and sleep for 10 seconds, until the Apple logo came back, is called "force restart '.
You won't lose data by doing this, but it can cure a few glitches. It is usually the last thing to try before you restore the phone to factory again or visit an Apple Retail Store or Apple authorized service provider, where your phone does not at all.
If your iPhone is not responding or won't turn on - Apple Support
-
What services are free of charge and what services cost money?
What services are free of charge and what services cost money? Somehow I started to receive an invoice for a service I don't remember to help, nor do I remember asking to add to my internet service. I'm always afraid that I don't know what's free and what costs. I know that Microsoft programs would cost something, and probably tech services, but is there something else?
To find information about your services:
- Sign in to billing and account management Web site.
- Under your services, click a service.
- Under your payment methods, click on the mode of payment listed to view your Bill.
MSN Premium is a service that would require a monthly fee
Hotmail more would require a monthly fee
Windows Live services are free
Microsoft Answers is free
-
What is isa server and for what is used
Original title: isaWhat is the isa server
and for what is usedHello
You can check this link:
Internet Security and Acceleration (ISA) Server
http://TechNet.Microsoft.com/en-us/forefront/bb758895
For more information, you can post your query in this link:
http://social.technet.Microsoft.com/forums/en-us/Forefrontedgegeneral/threads
-
I installed G10-ebook but when open it and write down the username and password it starts and stops immediately and closes what should I do?
Hello
Step 1: Check if the problem persists in the clean boot state.
From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".
Reference:
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
1. click on start and then click Run.
2. type msconfig and click OK.
The System Configuration Utility dialog box appears.
3. click on the tab general, click Normal Startup - load all services and device drivers and then click OK.
4. When prompted, click on restart to restart the computer.Step 2: Also, look for error messages in the event viewer. If you find error messages after return the exact error message so that we can help you better.
Reference:
Using the event viewer
http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/snap_event_viewer.mspx?mfr=trueUnderstanding of event viewer
http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/event_overview_01.mspx?mfr=trueProcedure to view and manage event logs in Event Viewer in Windows XP
http://support.Microsoft.com/kb/308427 -
Hi, I have an Aspire V5 571 G (blue Mabb) and I was wondering where I could get a back cover replacement for him in Australia and at what price, because my young son he scratched BADLY with a set of keys. Any help would be great as it sounds TERRIBLE! Thank you.
Andrew
The best solution is to contact technical support in your region for further assistance in this matter.
Acer Service & support -
im sure it is a result of deactivation and activation of services, I was also a lot so just trying to figure out which are useless and I can't run restore system or something like that, I just need help so that I can download an anti virus and updates, so the download controls? What service? This isn't a problem of IE. If anyone has any ideas for me that does not involve downloading something else, or the copying of files from drive of windows or putting forms those are all out of the question.
even when services are basic, only 3 services are enabled, and I can't even access the internet, so I just need to know what essential services are Internet ONLY.
Link to PML is a good thing. But, really, almost any PC is certainly capable of running all services by default with no performance hit.
To repair the damage you have done, run system restore to get the best results.
Maybe you are looking for
-
Hello I am trying to contact a gyroscope using NI USB-8451, I used the example of "General I2c Read.vi" trying to communicate with the device but I get different errors each time that I run the program, I used the gyroscope with my Arduino board and
-
Pavilion 17-f071: a port is better than nothing...
two of the three USB ports on a 17 - f07 Pavilion has stopped working. both on the left side.What could have happened? whether it is a physical defect (soldering iron) or a software like driver failure? have downloaded countless "practical USB" HP a
-
Russian lineage customer updates and works very well.Gameguard won't update - but I always error = 0 in some forums, I found info and tried(downloaded directory gemaguard and gameguard.des my friend who use Windows XP and changed in my Lineage2) but
-
Replace the magenta cartridge on the HP Officejet says 6600 still needs to be replaced
Impoverished cartridges must be replaced before printing. Because, for the first time and still have the same error. I already have market power. What's next? I use HP ink cartridges
-
Font size of text too small shows in some programs and applications
Original title: small TEXT in some programs and Applications on PC. Hello. I'm having some trouble trying to read the TEXT in some of my PC applications. It does not happen in all the and can have a mix of large and small TEXT in a box (I've included