Intel(r) HD Graphics Family Driver does not not for Aspire S7-392 in Windows 10

Similar Questions

• Satellite P200 accidents + message: graphic card driver does not work properly

  Hello

  hope that this issue has not been covered before, but I've owned a Satellite P200 for 3 years now, and this week, it crashes all the time.

  When it started going down he gave me a few messages in the sense of "your graphics card/driver does not work properly and windows will be arrested to avoid damage.

  It has progressed to the point where now when I turn it on, I have vertical lines running down the screen and the screen flashes on and outside. Within 20 seconds, it restores the BSOD - 'there was a problem and windows will be arrested. Error Page_Fault_In_Non_Paged_Area"then stops.

  I ran a system restore but the problem remains.

  I have a feeling that my graphics card is toast. Is this good? Are there any other options to try? Thanks in advance for any answers.

  Matt

  Hello

  Sounds like the GPU problem.
  But try the graphics card driver update.
  Use the most recent driver for your graphics card.

  In addition, clean the fans of portable computers.
  Dust and debris could prevent the cooling fans to turn with the best speed and this could lead to a higher temperature which would lead to overheating.
  Use a jet of compressed air. I also use it and it helps to get rid of dust and debris.

  If this is not enough, then a problem of graphics chip would be possible.

• T400 Graphics Card Driver does not work

  Hi, I recently bought a T400 (2764 Type) with the ATI HD 3400 graphics card and Windows XP (I don't want to run Vista).  Whenever I start my computer, however, I get a message saying that the ATI card has no driver.  I understand that Lenovo decided to do not pre-install the specific driver for XP and as a result I tried to download the driver from Lenovo and ATI, but doesn't seem to work.  Any help would be appreciated.

  The version the T400 2764 has switchable graphics. If the initial preload was Vista, switchable graphics were activated. XP does not support switchable graphics, then you must choose between the Intel card / ATI.

  Lenovo supports doc, RAHUL-70665:

  For switchable graphics machines, boot in the bios via F1, select config -> view and set the following parameters:

  • Main default video device [internal]
  • Display startup [Thinkpad LCD] *
  • Graphics device [discrete graphics] *
  • OS detection for switchable [disable]

  * Change this setting VGA or DVI if the machine must be used on a platform of advanced
  ** Switchable Graphics is a feature of Windows Vista only. Set the Serial ATA to AHCI to compatibility mode (this will avoid error 0x7B BSOD on XP media starting.

  Terry

• I would like to re - install Windows Vista, but my drive does not all service packs. Download Windows Vista with service pack already on it?

  so, I'm running vista 64 bit basic, I want to do a fresh install,

  but my drive is very early (noservice packs ect) can I download of ms a basic family of complete up-to-date vista 64-bit with sp2 with my cd key? or should I shut up and make from my cd and cope? If I do a reinstall should I reinstall all my programs as well?

  Hello yaleblor,

  You can download the full SP2 for Vista from here: http://www.microsoft.com/en-us/download/details.aspx?id=16468

  Save the file to a CD/DVD or USB key.

  Once you have the service pack downloaded file, you can use your current Vista CD to install a fresh copy of Windows Vista on your C: drive. Once you have installed Vista you can install service pack 2 directly from the CD/DVD or USB you originally stored it on. All you then need to do is to run the Windows updates to update your system completely.

  You can find out how to do a clean install by looking at this link from my Web site: http://vistasupport.mvps.org/install_windows_vista.htm

  After you install Windows Vista, you will need to re - install all your programs, so make sure that you have all the programs by hand before starting to consider reinstalling Windows.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• Epson printer driver does not appear in the printer & Scanner window

  I downloaded the latest driver for my Epson Artisan 50 printer OS 10.11.5. I ran the installer, and it seems that the installation was successful. But when I am preferences system-> printers and Scanners and click the + to add the new printer, it does not appear in the list 'Add '. How ca I add the driver to my preferences printers and Scanners?

  Mark Romine wrote:

  How ca I add the driver to my preferences printers and Scanners?

  You do not add a printer driver for printers and Scanners.  You add the printer itself.

  The Epson Artisan 50 is not a printer capable of AirPrint, as shown here:

  On AirPrint - Apple Support

  (I have an Epson taking is an AirPrint printer, and it works very well with OS X 10.11.5.)

  The Artisan 50 printer seems (but not scanner) software in the Apple driver:

  Printer and scanner software available for download for your Mac - Apple Support

  Therefore, follow the instructions here:

  OS X El Capitan: Add or remove a printer

• Hitachi Touro Desk pro HARD drive does not recognize on the computer of Windows 8.

  Original title: Windows 8 - Hitachi Touro Pro support

  I have a Hitachi Touro Desk pro HARD drive that no longer works since I've upgraded to windows 8 last week. If I leave it connected during startup, windows will not start and if I connect it once started, it does not appear in the Solution Explorer, even if you can hear the disc turns away.

  The HARD drive works on all other computers and operating system, not just windows 8.

  When Microsoft will release a patch for this problem? I really don't want to have to re - install windows 7 so that I can access my files again.

  I have installed Windows 10 Technical Preview version 10049 and connected my drive from 750 GB Hitachi touro in USB 3.0 and it WORKS!

  I can't believe that after several years of frustration with this device with Windows 8.1 incompatibility it finally works great in Windows 10! Please check if you also have Windows 10 TP if your Hitachi drive works as well

• Corsair Flash Voyager GT 32 GB USB 3.0 thumb drive does not work after the upgrade to Windows 8 Pro

  Hello

  Since the upgrade of my Windows 7 Ultimate SP1 x 64 Windows 8 Pro x 64, my Corsair travel GT 32 GB USB 3.0 Flash USB key no longer works when plug it into my USB 3.0 port on my laptop. I get an error that the "peripheral last USB connected to the computer has malfunctioned and Windows does not recognize it." I looked for someone with a similar problem and came across this answer:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-hardware/Sony-microvault-USB-30-8gb-thumb-drive-not-working/8815a9bd-ee62-41EC-8116-a2a03d6f2bbf

  I tried the solution (method 1) on this page, however, Windows reports that it was unable to solve the problem of equipment.

  Is there anything else I can try to solve this problem? The USB key works in the USB ports 2.0, and it worked in the USB 3.0 port when you run Windows 7 Ultimate SP1 x 64.

  Kind regards

  Andreas Ball

  Hey, I contacted Corsair about this, and they say that it's a driver problem in Windows 8 and I need contact my laptop computer manufacturer for the latest drivers for it, but even if my manufactuer are full steam advertising upgrades of Windows 8, they say they do not support it fully yet...

  The host controller my laptop use of USB 3.0 is 'Renesas Electronics USB 3.0 Host Controller'.

  Through Googling, I noticed others have had problems with this host controller in Windows 8, and I can't seem to find a solution for it yet.

  Unfortunately, windows 8 compatibility is not listed then try to install the installer of renesas usb 3.0 in windows compatibility mode 7.

  complete list of supported products and the operating system:

  http://eSupport.Sony.com/us/p/SWU-matrix.pl?upd_id=6382

  Renesas Electronics USB 3.0 Host Controller®
  http://eSupport.Sony.com/us/Perl/SWU-download.pl?MDL=VPCL213FXB&upd_id=6382&os_group_id=6

  Download here: http://s02.download.sony.com/US/pc/RNDUSB-00241028-0042.EXE

  What does this do?

  This utility installs the originally shipped version of Renesas Electronics USB 3.0 Host Controller driver.

  This driver also solves the yellow exclamation point error that can appear in the device as "Universal Serial Bus (USB) Controller" Manager that indicates that the driver is not installed for this device.

  The products and operating systems (view all...)
  Model:
  VPCL213FX/B
  Operating system:
  Windows® 7 64-bit

  IMPORTANT: This file is only for use with the identified models. Not all models are sold in all countries.

  Important notes

  During the installation of this file, be sure that you logged in as an administrator or as a user with administrative rights. To ensure that no other program interferes with the installation, save any work and close all other programs. The taskbar must be clear of applications before proceeding. It is strongly recommended that you print these instructions for reference during the installation process.

  Download and Installation Instructions

  To ensure that no other program interferes with the installation, save any work and close all other programs. The taskbar must be clear of applications before proceeding. Download RNDUSB-00241028-0042. EXE a temporary of the file or download directory (Please note this directory for reference). Go to the directory where the file was downloaded, and then double-click RNDUSB-00241028-0042. EXE file to start the installation. The "User Account Control" screen, click 'yes '. On the screen "Select Country", select the country for the installation and then click on "next". To the "Renesas Electronics USB 3.0 Host Controller version 2.0.26.0" screen, click "next". The "License" dialog box, read the contract, then, if you agree, click "I agree" to continue the installation. The "Complete" screen, click on "Finish". Installation of the Renesas Electronics USB 3.0 host controller is complete.

• Graphic controller driver is not compatible. What should do?

  I want to upgrade Windows XP to Windows 7.  The said Upgrade Advisor my Intel 82865 G Graphics Controller driver is not compatible. I have a Dell 3000 older and uses improved graphics.  I assured the graphic controller driver is more recent.  What should do?

  Saturday, November 3, 2012 20:54 + 0000, CADESgate wrote:

  Thank you.

  You are welcome. Happy to help you.

  I know that a clean install is in order.  I know that all components are compatible unless the graphics controller.  I will consider a replacement of this thanks to Intel.  Any advice on how to start this?

  Not looking for a replacement what anyone (unless the Windows 7
  driver does not exist, in which case you need to buy a new video
  card). As I said, go to the Intel website and find a Windows 7
  Driver for the video card here.

  And once again, leaving aside questions of compatibility, will be your
  machine to be OK to run Windows 7 with sufficient speed. ? How much RAM
  do you have? Have big is your hard drive? What is your CPU?

  Ken Blake, Microsoft MVP

• ATI Graphics Driver does not work properly

  All of a sudden when I play my games on Facebook my computer completely freezes. Reports error saying that the ATI Graphics Driver does not work properly.
  I have checked all the updates of Windows, said that I installed all available updates. Help, please!

  Hello

  First manually check the updated drivers with ATI and ask their support and Forums on all known
  questions. Use the methods to update the following drivers.

  Download the Catalyst Drivers here
  http://game.AMD.com/us-en/drivers_catalyst.aspx

  ATI - Forums
  http://forums.AMD.com/game/categories.cfm?CATID=260&forumid=11

  ATI - Support and drivers
  http://support.AMD.com/us/pages/AMDSupportHub.aspx

  ============================================================================

  Other troubleshooting methods would include the boot minimum and others who might help determine
  the cause and eliminate problems.

  What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
  on this machine, including those you have uninstalled (they leave leftovers behind which can cause
  strange problems).

  ----------------------------------------------------

  Follow these steps:

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  ==========================================

  After the foregoing:

  How to troubleshoot a problem by performing a clean boot in Windows Vista
  http://support.Microsoft.com/kb/929135
  How to troubleshoot performance issues in Windows Vista
  http://support.Microsoft.com/kb/950685

  Optimize the performance of Microsoft Windows Vista
  http://support.Microsoft.com/kb/959062
  To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
  Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
  reference (if you have a small box at the bottom left - show for all users, then check that).

  How to check and change Vista startup programs
  http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

  A quick check to see that load method 2 is - using MSCONFIG then put a list of
  those here.
  --------------------------------------------------------------------

  Tools that should help you:

  Process Explorer - free - find out which files, key of registry and other objects processes have opened.
  What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
  each process.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  Autoruns - free - see what programs are configured to start automatically when you start your system
  and you log in. Autoruns also shows you the full list of registry and file locations where applications can
  Configure auto-start settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

  There are many excellent free tools from Sysinternals
  http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

  -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
  When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
  Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
  a program that runs in your Windows startup.
  http://www.NirSoft.NET/utils/what_run_in_startup.html

  There are many excellent free tools to NirSoft
  http://www.NirSoft.NET/utils/index.html

  Window Watcher - free - do you know what is running on your computer? Maybe not. The window
  Watcher says it all, reporting of any window created by running programs, if the window
  is visible or not.
  http://www.KarenWare.com/PowerTools/ptwinwatch.asp

  Many excellent free tools and an excellent newsletter at Karenware
  http://www.KarenWare.com/

  ===========================================

  Vista and Windows 7 updated drivers love then here's how update the most important.

  This is my generic how updates of appropriate driver:

  This utility, it is easy see which versions are loaded:

  -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
  For each driver in the list, additional useful information is displayed: load address of the driver,
  Description, version, product name, company that created the driver and more.
  http://www.NirSoft.NET/utils/DriverView.html

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - device - Graphics Manager - note the brand and complete model
  your video card - double - tab of the driver - write version information. Now, click on update
  Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
  Uninstall - REBOOT it will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
  with their own software and drivers and all other main drivers that you have.

  Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
  Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
  BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
  each installation.

  Always check in the Device Manager - drivers tab to be sure the version you actually install
  presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
  in particular that) so to install a driver - reboot - check that it is installed and repeat as
  necessary.

  Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
  manually by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
  Updates, that leaves about Windows updates but it will not install the drivers that will be generally
  older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
  get new manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  ===========================================

  Refer to these discussions because many more excellent advice however don't forget to check your antivirus
  programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
  first.

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/GP/slow_windows_performance/en-us

  Performance and Maintenance Tips
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

  Explorer Windows stopped working
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

  Hope these helps.

• Graphics driver does not not under Vista

  first disable my graphics driver does not work. & I don't know how to fix or install. What should I do? that you install? I am computer jargon challenged. so if you could speak in terms I can understand & explain to me if I do not receive it. I'd be happy. TY Heather

  * original title - need a lot of help please.*

  Hello

  Troubleshooting explains how to upgrade the video driver (graphics card) and others as needed.

  This utility, it is easy see which versions are loaded:

  -Free - DriverView utility displays the list of all device drivers currently loaded on your system. For
  each driver in the list, additional useful information is displayed: load address of the driver, description,.
  version, product name, company that created the driver and more.
  http://www.NirSoft.NET/utils/DriverView.html

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - Device Manager - graphics card - note the brand and complete model
  your video card - double - tab of the driver - write version information. Now, click on set to update driver
  (this can do nothing as MS is far behind the certification of drivers) - then do a right click - Uninstall - REBOOT
  This will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party with
  their own software and drivers and all other main drivers that you have.

  Now in system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), then the manufacturer of the device
  site (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for the BIOS, Chipset and)
  software updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AS ADMIN - reset after each
  installation.

  Always check in the Device Manager - tab drivers version you install actually shows up.
  This is because some restore drivers before the most recent is installed (particularly that audio drivers) so
  install a driver - reboot - check that it is installed and try again if necessary.

  Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check manually
  by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver in the Windows updates,
  This leaves ONE of Windows updates, but it will not install the drivers who are generally older and cause
  questions. If updates offers a new driver and then hide it (right click on it) and then go look for new ones
  manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  Hope these helps.

• Switchable Graphics driver does not [WIN7]

  Hello

  first of all, thank you in advance for all the help I can get.

  My profile: Lenovo T400 2765 TDG WIN7 32-bit

  Problem: I downloaded the switchable for WIN7 graphics driver after that I formatted my laptop completely. I started the progress of the installation and everything went very well. The driver previously installed the Intel graphics chip and then he continued with the ATI for ATI Radeon driver.

  When I right click on the desktop, I can choose to open the Catalyst Control Center, unfortunately it does not work on a click. And I can't find the function to change the graphics. This means that I am using the Intel graphics chip all the time.

  Before I installed WIN7 I had WIN VISTA and I could right-click on the energy bar and he gave me the ability to switch between graphics cards.

  Now, my question is, if I installed it incorrectly or if the driver does not work correctly.

  Everyone else encountered these problems with this driver?

  Please help me by sharing your opinion and I hope that we will get this fixed a problem.

  Thanks again for any help I can get.

  Sincerely yours.

  thyrox

  Edit: typos

  Edit2: My Device Manager does not display the ATI Radeon in the list.

  So and again once the prooves of the world to me, that the error is always the user.

  The problem is resolved.

  After I lie down the BIOS, switchable graphics was not enabled more. I activated, re-installed the driver, and that's it.

  Thanks for your help and apologies for the inconvenience.

  Sincerely yours.

  thyrox

  PS: This thread can be closed!

• Graphic drive does not properly.

  Graphics driver does not properly.  Screen will Dim and must restart to resume use.  Occurring more frequently now.  Y at - it a fix for this problem?

  Problem does not occur in safe mode.  Failure seems to occur on any key or the video style.

  Any material support is the manufacturer of the hardware regardless of the operating system that you choose to use.  As it is unlikely that you have a Microsoft video/graphics card - one you have and have you downloaded and installed the latest drivers/software they provide for your particular device?

• Intel Corporation updates driver for Intel(r) HD Graphics Family gives code 80070103

  I tried to update the Intel Corporation Driver for Intel(r) HD Graphics Family updates

  and it keep giving me a code 80070103

  You can follow the same process for Windows 8.1. Please refer to the steps below:

  1. Open Windows Update by hitting on any fly in the right edge of the screen (or, if you are using a mouse, pointing to the corner bottom right of the screen, move the mouse to the top), on the charms, select settings.
  2. Select change laptop settingsand then click on update and recovery.
  3. Click on Windows Update, then check the updates.

  For your references, you can also check this link: Windows Update or Microsoft Update to install updates Web sites.

  Keep us informed.

• HP DV7 - 6C95DX Intel Centrino Wireless N + WiMAX 6150 driver does not load

  Hi all

  Just bought the laptop today and did a fresh install of Windows 7 Pro 64 bit. Everything is OK except the wireless Intel Centrino N + WiMAX 6150 driver will not load. All the other drivers loaded without any problems. I downloaded the driver from the website of th HP, I have download the driver in the Intel site and always used to install.  It's very strange because when I run the driver from the Intel site, it has finished installing, but in Device Manager, I always get a "!" mark next to the device. My wireless adapter works it is what I use now to connect to internet.

  I even tried unnistalling Intel PROSet/Wireless WiFi software and re - install it and still the only one who does not install properly is the "Intel Centrino Wireless - N 6150" and "Microsoft Virtual WiFi Miniport Adapter" and the "Microsoft Virtual WiFi Miniport Adapter #2".»

  Can anyone help me, it bothers the heck out of me.

  Thanks in advance

  Here is the driver [content deleted]

• Questions on Intel(r) HD Graphics Family

  Hello.

  I use a "HP Pavilion dm4 Notebook PC" with the processor "Intel (r) Core i5 - 2450 M CPU @ 2.50 GHz" with 6gig RAM. The number of product is "A6X73UA #ABA" and the serial number is "[Personal Information deleted]". The laptop runs Windows 7 64-bit.

  I have a problem with is the graphics card driver. Everywhere I look, device management, automatic detection of Catalyst Control Center, system information, it always says that I use the "Intel(r) HD Graphics Family. I need to know a few things related to the graphics driver.

  1. I think that it is not, but is this laptop fixed or dynamic graphic card settings?

  2. I can't find a driver 'Intel(r) HD Graphics Family' on the Intel Web site driver list and it is barely mentioned on the internet in general. I guess that's a custom driver installation? If yes what is actually being used? I need to download a generic/dedicated driver and switch between the integrated and the credits if that makes sense. Will this work without causing compatibility issues? I have to completely uninstall the HD family?

  3. this graphic card driver has not been updated for a long, long, long time. Download a generic/different driver fix this?

  I'm not very tech heavy but can understand with enough internet things to research and dig. Maybe I'm not looking in the right place?

  jsissonFoxtrot wrote:

  Hello.

  I use a "HP Pavilion dm4 Notebook PC" with the processor "Intel (r) Core i5 - 2450 M CPU @ 2.50 GHz" with 6gig RAM. The product number is "A6X73UA #ABA" and the serial number is "2CE20835ZG". The laptop runs Windows 7 64-bit.

  I have a problem with is the graphics card driver. Everywhere I look, device management, automatic detection of Catalyst Control Center, system information, it always says that I use the "Intel(r) HD Graphics Family. I need to know a few things related to the graphics driver.

  1. I think that it is not, but is this laptop fixed or dynamic graphic card settings? Depends on the configuration that you have purchased. Some have switchable graphics which is the lower end configurations. 

  2. I can't find a driver 'Intel(r) HD Graphics Family' on the Intel Web site driver list and it is barely mentioned on the internet in general. I guess that's a custom driver installation? If yes what is actually being used? I need to download a generic/dedicated driver and switch between the integrated and the credits if that makes sense. Will this work without causing compatibility issues? I have to completely uninstall the HD family? Depends on the configuration of your laptop. Have you bought the laptop configured with switchable graphics. If you did, then only install the driver HP AMD graphics software package. It will install the AMD and Intel graphics drivers.  The first installation will be required to remove all the drivers and then a second facility will be required to install all the drivers and the Catalyst Control Center correctly. Do not install the Intel HD graphics software package separately. If you do it will "break" the installation of the graphics driver AMD.

  3. this graphic card driver has not been updated for a long, long, long time. Download a generic/different driver fix this? No

  I'm not very tech heavy but can understand with enough internet things to research and dig. Maybe I'm not looking in the right place? Use the HP Support Assistant in the screen and Audio and video, video section to see the configuration of your laptop. The following image is of my current loan product HP HP Envy17-3002ea, which has a switchable graphics.

  

  Best regards
  ERICO