Intel Rapid Start on single SSD (boot EUFI) technology

Hi all

I bought a new Dell Vostro 3360, Core i5, 8 GB RAM, 128 GB SSD, BIOS (A11) before Christmas.

Was working fine and then failed to start. 2 days on the hotline, in the end the old motherboard (BIOS A11) has been replaced under warranty that it was not possible to boot from USB, wouldn't boot from SSD, no optical drive, the BIOS could not be flashed etc.

However since the new motherboard (A12) quick start Intel exhibited the following behaviors:

  1. TSRI timer set to 1 minute. The documents left open on the screen.
  2. On the lid close / sleep, the system goes into S3 state with power light pulsed.
  3. After waiting for 1 min, the hard drive turns on, apparently wrote the current session of the RAM to 'Hibernate' SSD partition.
  4. All the power lights turn off, the system now seems to be in S4.
  5. By pressing the power button, power light comes on briefly (approx. 1 second) and then all the lights went off and system does not start.
  6. Pressing power button a second time the system will be 'cold' start, IE no recovery from sleep mode. Back on the desktop all open documents are closed. And by examining the log of events says:
  1. Critical - error ID 41 - "the system has rebooted without stop properly first. "This error can be caused if the system unresponsive, crashed or unexpected power loss.
  • The foregoing seems to demonstrate that in step 4, when the power to the RAM is cut, the session is lost, is that it is not successfully get written in the score or if this is the case, then it will fail to return the RAM to step 5.
  • For the record, "Quick start" Disabling Windows makes no difference.
  • Via high cmd powercfg-h off to turn off put into hibernation in Windows, makes no difference.

So in the current like State left by the Dell, system technician otherwise manually shutdown and allowed to sleep will lose your open work / have not been saved.

1. I've updated the BIOS with the latest "A13" with no improvement.
2. I deleted then recreated the volume of 8192 MB with DISKPART according to - http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&cs=19&docid=545794&doclang=en&l=en&s=dhs

Except that for a start of Win8 EUFI using a GPT disk, the ID VALUE must be SET ID = D3BFE2DE-3DAF-11DF-BA40-E3A556D89593.

The VALUE ID = 84 OVERRIDE does not work on this kind of disc.

I also then reinstalled the last configuration QuickStart of Dell - 2.1.0.1002, A00 (23/10/2012)

3. the partition above appear to be "accepted" by TSRI, as the definition of ID above, TSRI disappears from BIOS unless and errors during the execution of the FIRST installation program.

4. If I am not above, TSRI is not visible in the BIOS and I get the message "Quick start is not enabled" to start the desktop. In this scenario the sys remains indefinitely in S3.

I spent another 2 days on the phone with the Support of Dell, and their ultimate solution is replace the motherboard again.

I would like to know if it doesn't matter what other avenues / options to restore the Intel Quick start technology.

Kind regards
Graham

PS apologies if this should be in the thread "Laptops" rather than "hard disks"?

Technician Dell came today and replaced the motherboard.

This solves the problem with Intel Rapid Start - to my surprise.

No configuration changes of the software were made, unaltered hibernation partition etc.

Then only the conclusion I can draw is that it was a hardware problem.

Tags: Dell Drives

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