Internal system error prevents access to the HP Deskjet 3052 a https pages

Currently, I am able to print and access to my printer HP Deskjet 3052 (3050 has). However, it is limited to all pages that use http. As soon as I select those that passed to https, I get a system error "internal" although I accept the exception for the security certificate.

This happens with IE, FF and Chrome.

The printer works on an IP fixe.251, which I was able to select.

What should I do? How can I get any useful information? The HP network audit tool show nothing of concern.

Security certificate exceptions work quite well when tested.

I tried to start by https://xxx.xxx.xxx.xxx. The system of interal error was immediately. However, pressing on charge 2 - 3 times that brings me to the homepage then. Select the pages running because of problems before then.

Summarizing my I would say:

Work around: Application to reload your browser several times brings you the solution.

Customer satisfaction: low, because it is not acceptable for the product. The assistance provided by the customer support, which I approached at the same time, said gently unacceptable. They were very sensitive, however, they wanted me to send a log file which contained tons of relevant data from my system's security, it is not acceptable at all. It was the time were I stopped working with them and was happy to find a workaround in this forum.

Tags: HP Printers

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    ------------------

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    ------------------------

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    ------------------------

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    Free space: 31.2 GB

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    File system: NTFS

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    --------------

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    --------------

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    Device ID: PCI\VEN_1022 & DEV_1101 & SUBSYS_00000000 & REV_00\3 & 2411E6FE & 1 & C1

    Pilot: s/o

    Name: ATI i/o Communications Processor SMBus Controller

    Device ID: PCI\VEN_1002 & DEV_4385 & SUBSYS_028D1025 & REV_3C\3 & 2411E6FE & 1 & A0

    Pilot: s/o

    Name: Atheros AR5B93 Wireless Network adapt

    Device ID: PCI\VEN_168C & DEV_002A & SUBSYS_E01F105B & REV_01\4 & 137E0A89 & 0 & 0020

    Driver: C:\Windows\system32\DRIVERS\athrx.sys, 8.00.0000.0177 (English), 07-16-2009 06:33:44, 1488384 bytes

    Driver: C:\Windows\system32\drivers\vwifibus.sys, 6.01.7600.16385 (in English), 2009-07-13 19:07:21, 24576 bytes

    Name: AMD HyperTransport (MC) Configuration

    Device ID: PCI\VEN_1022 & DEV_1100 & SUBSYS_00000000 & REV_00\3 & 2411E6FE & 1 & C0

    Pilot: s/o

    Name: ATI i/o Communications Processor PCI Bus controller

    Device ID: PCI\VEN_1002 & DEV_4384 & SUBSYS_00000000 & REV_00\3 & 2411E6FE & 1 & A4

    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (in English), 2009-07-13 20:45:45, 183872 bytes

    Name: Bridge PCI to PCI standard PCI

    Device ID: PCI\VEN_1022 & DEV_9605 & SUBSYS_028D1025 & REV_00\3 & 2411E6FE & 1 & 28

    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (in English), 2009-07-13 20:45:45, 183872 bytes

    Name: Card ATI Radeon HD 3200 graphics

    Device ID: PCI\VEN_1002 & DEV_9612 & SUBSYS_028D1025 & REV_00\4 & F4E2B40 & 0 & 2808

    Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.0921 (English), 2009-07-29 17:11:24, 6038016 bytes

    Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0019 (English), 29/07/2009 06:06:42, 53248 bytes

    Driver: C:\Windows\system32\atiumd64.dll, 8.14.0010.0678 (English), 29/07/2009 06:43:14, 4059648 bytes

    Driver: C:\Windows\system32\atiumd6a.dll, 8.14.0010.0228 (English), 29/07/2009 06:38:10, 2622976 bytes

    Driver: C:\Windows\system32\atitmm64.dll, 6.14.0011.0022 (English), 29/07/2009 07:02:32, 120320 bytes

    Driver: C:\Windows\system32\atiicdxx.dat, 2009-06-17 23:29:04, 197654 bytes

    Driver: C:\Windows\system32\amdpcom64.dll, 8.14.0010.0023 (English), 29/07/2009 06:21:12, 52224 bytes

    Driver: C:\Windows\system32\atimpc64.dll, 8.14.0010.0023 (English), 29/07/2009 06:21:12, 52224 bytes

    Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1050 (English), 29/07/2009 06:20:42, 251904 bytes

    Driver: C:\Windows\system32\atiumd6a.cap, 2009-07-29 06:35:56, 219120 bytes

    Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1001 (English), 29/07/2009 07:01:46, 12288 bytes

    Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1033 (English), 29/07/2009 07:03:42, 203264 bytes

    Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1033 (English), 29/07/2009 07:04:14, 420352 bytes

    Driver: C:\Windows\system32\atipdl64.dll, 6.14.0010.2556 (English), 29/07/2009 07:02:14, 421376 bytes

    Driver: C:\Windows\system32\atiedu64.dll, 6.14.0010.2514 (English), 29/07/2009-07:01:42, 59392 bytes

    Driver: C:\Windows\system32\ATIDEMGX.dll, 2.00.3497.39731 (English), 29/07/2009 07:04:22, 442368 bytes

    Driver: C:\Windows\system32\atio6axx.dll, 6.14.0010.8794 (English), 29/07/2009 07:00:22, 15072768 bytes

    Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 11/05/2009 01:35:30, 118784 bytes

    Driver: C:\Windows\system32\atidxx64.dll, 8.15.0010.0212 (English), 29/07/2009-06:53:38, 2921984 bytes

    Driver: C:\Windows\SysWOW64\atiumdag.dll, 8.14.0010.0678 (English), 29/07/2009 06:47:52, 3105280 bytes

    Driver: C:\Windows\SysWOW64\atiumdva.dll, 8.14.0010.0228 (English), 29/07/2009 06:32:54, 2868736 bytes

    Driver: C:\Windows\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 29/07/2009 06:21:06, 51712 bytes

    Driver: C:\Windows\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 29/07/2009 06:21:06, 51712 bytes

    Driver: C:\Windows\SysWOW64\atiadlxy.dll, 6.14.0010.1050 (English), 29/07/2009-06:20:36, 184320 bytes

    Driver: C:\Windows\SysWOW64\atiumdva.cap, 29/07/2009 06:32:32, 219120 bytes

    Driver: C:\Windows\SysWOW64\atipdlxx.dll, 6.14.0010.2556 (English), 29/07/2009-07:02:06, 356352 bytes

    Driver: C:\Windows\SysWOW64\ati2edxx.dll, 6.14.0010.2514 (English), 29/07/2009-07:01:36, 43520 bytes

    Driver: C:\Windows\SysWOW64\atioglxx.dll, 6.14.0010.8794 (English), 29/07/2009 06:38:52, 11660800 bytes

    Driver: C:\Windows\SysWOW64\atidxx32.dll, 8.15.0010.0212 (English), 29/07/2009 06:58:52, 2469888 bytes

    Driver: C:\Windows\atiogl.xml, 13/07/2009 12:26:06, 18335 bytes

    Name: High Definition Audio Controller

    Device ID: PCI\VEN_1002 & DEV_4383 & SUBSYS_028D1025 & REV_00\3 & 2411E6FE & 1 & A2

    Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7600.16385 (in English), 2009-07-13 19:06:13, 122368 bytes

    Name: Bridge PCI to PCI standard PCI

    Device ID: PCI\VEN_1022 & DEV_9604 & SUBSYS_028D1025 & REV_00\3 & 2411E6FE & 1 & 20

    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (in English), 2009-07-13 20:45:45, 183872 bytes

    Name: PCI standard ISA bridge

    Device ID: PCI\VEN_1002 & DEV_439D & SUBSYS_028D1025 & REV_00\3 & 2411E6FE & 1 & A3

    Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (in English), 2009-07-13 20:48:27, 15424 bytes

    ------------------

    DirectShow filters

    ------------------

    DirectShow filters:

    WMAudio Decoder DMO, 0 x 00800800, 1, 1, WMADMOD. DLL, 6.01.7600.16385

    WMAPro over S/PDIF DMO, 0 x 00600800, 1, 1, WMADMOD. DLL, 6.01.7600.16385

    WMSpeech Decoder DMO, 0 x 00600800, 1, 1, WMSPDMOD. DLL, 6.01.7600.16385

    MP3 DMO, 0 x 00600800, 1, 1, mp3dmod.dll, 6.01.7600.16385 decoder

    Mpeg4s decoder DMO, 0 x 00800001, 1, 1, mp4sdecd.dll, 6.01.7600.16385

    Decoder WMV DMO, 0 x 00600800, 1 screen, 1, wmvsdecd.dll, 6.01.7600.16385

    Decoder DMO WMVideo, 0 x 00800001, 1, 1, wmvdecod.dll, 6.01.7600.16597

    Mpeg43 decoder DMO, 0 x 00800001, 1, 1, mp43decd.dll, 6.01.7600.16385

    MPEG4 Decoder DMO, 0 x 00800001, 1, 1, mpg4decd.dll, 6.01.7600.16385

    DV Muxer, 0x00400000, 0, 0, qdv.dll, 6.06.7600.16385

    Converter, 0 x 00400001, 1, 1, quartz.dll, 6.06.7600.16490 color space

    Reader, 0x00400000, 0, 0, qasf.dll, WM ASF 12.00.7600.16385

    Filter, 0 x 00200000, 0, 1, wmpsrcwp.dll, 12.00.7600.16385 screenshot

    AVI Splitter, 0 x 00600000, 1, 1, quartz.dll, 6.06.7600.16490

    VGA 16 color Ditherer, 0 x 00400000, 1, 1, quartz.dll, 6.06.7600.16490

    SBE2MediaTypeProfile, 0 x 00200000, 0, 0, SBE.dll, 6.06.7600.16385

    Microsoft DTV - DVD video Decoder, 0x005fffff, 2, 4, msmpeg2vdec.dll, 6.01.7140.0000

    AC3 parser Filter, 0 x 00600000, 1, 1, mpg2splt.ax, 6.06.7600.16648

    StreamBufferSink, 0 x 00200000, 0, 0, sbe.dll, 6.06.7600.16385

    Microsoft TV legends Decoder, 0 x 00200001, 1, 0, MSTVCapn.dll, 6.01.7600.16385

    MJPEG Decompressor, 0 x 00600000, 1, 1, quartz.dll, 6.06.7600.16490

    CBVA DMO wrapper filter, 0 x 00200000, 1, 1, cbva.dll, 6.01.7600.16385

    MPEG-I Stream Splitter, 0 x 00600000, 1, 2, quartz.dll, 6.06.7600.16490

    Parser, 0 x 00400000, 1, 1, quartz.dll, 6.06.7600.16490 SAMI (CC)

    The IST Codec, 0 x 00600000, 1, 4, VBICodec.ax, 6.06.7600.16385

    MPEG-2 Splitter, 0x005fffff, 1, 0, mpg2splt.ax, 6.06.7600.16648

    Filter, 0 x 00200000, 2, 5, cca.dll, 6.06.7600.16385 analysis of closed captioning

    SBE2FileScan, 0 x 00200000, 0, 0, SBE.dll, 6.06.7600.16385

    Microsoft MPEG-2 video encoding, 0 x 00200000, 1, 1, msmpeg2enc.dll, 6.01.7600.16385

    Renderer, 0 x 00800001, 1, 0, quartz.dll, 6.06.7600.16490 Script command internal

    MPEG Audio Decoder, 0 x 03680001, 1, 1, quartz.dll, 6.06.7600.16490

    DV Splitter, 0 x 00600000, 1, 2, qdv.dll, 6.06.7600.16385

    Video Mixing Renderer 9 0 x 00200000, 1, 0, quartz.dll, 6.06.7600.16490

    Microsoft MPEG - 2 encode, 0 x 00200000, 2, 1, msmpeg2enc.dll, 6.01.7600.16385

    ACM Wrapper, 0 x 00600000, 1, 1, quartz.dll, 6.06.7600.16490

    Video Renderer, 0 x 00800001, 1, 0, quartz.dll, 6.06.7600.16490

    Video stream MPEG - 2 Analyzer, 0 x 00200000, 0, 0, sbe.dll, 6.06.7600.16385

    Line 21 decoder, 0 00600000, 1, 1, x

    Port video Manager, 0 x 00600000, 2, 1, quartz.dll, 6.06.7600.16490

    Video Renderer, 0x00400000, 1, 0, quartz.dll, 6.06.7600.16490

    Decoder, 0 x 00200000 VPS, 0, 0, WSTPager.ax, 6.06.7600.16385

    Writer, 0x00400000, 0, 0, qasf.dll, WM ASF 12.00.7600.16385

    Allocator, 0 x 00600000, 1, 1, vbisurf.ax, 6.01.7600.16385 Surface of VBI

    File writer, 00200000 x 0, 1, 0, qcap.dll, 6.06.7600.16385

    iTV Sink, 0 x 00600000, 1, 0, itvdata.dll, 6.06.7600.16385 data

    iTV to Capture data filter 0 x 00600000, 1, 1, itvdata.dll, 6.06.7600.16385

    DVD Navigator, 0 x 00200000, 0, 3, qdvd.dll, 6.06.7600.16385

    Microsoft TV subtitles Decoder, 0 x 00200001, 1, 0, MSTVCapn.dll, 6.01.7600.16385

    Mixer2, 0 x 00200000, 1, 1, overlay

    RDP DShow Redirection Filter, 0xffffffff, 1, 0, DShowRdpFilter.dll,

    Microsoft MPEG-2 Audio Encoder, 0 x 00200000, 1, 1, msmpeg2enc.dll, 6.01.7600.16385

    Pager, 0 x 00200000, 1, 1, WSTPager.ax, 6.06.7600.16385 WST

    MPEG2 demux, 0 x 00600000, 1, 1, mpg2splt.ax, 6.06.7600.16648

    Decoder, 0 x 00800000, 1, 1, qdv.dll, 6.06.7600.16385 DV video

    SampleGrabber, 0 x 00200000, 1, 1, qedit.dll, 6.06.7600.16385

    Renderer, 00200000 x 0, 1, 0, qedit.dll, 6.06.7600.16385 null

    Tables, 0x005fffff, 1, 0, mpeg2data.ax, 6.06.7600.16385 and MPEG - 2 Sections

    Microsoft AC3 Encoder, 0 x 00200000, 1, 1, msac3enc.dll, 6.01.7600.16385

    StreamBufferSource, 0 x 00200000, 0, 0, sbe.dll, 6.06.7600.16385

    Smart Tee, 0 x 00200000, 1, 2, qcap.dll, 6.06.7600.16385

    Overlay mixer, 0 x 00200000, 0, 0,

    AVI Decompressor, 0 x 00600000, 1, 1, quartz.dll, 6.06.7600.16490

    NetBridge, 00200000 x 0, 2, 0, netbridge.dll, 6.01.7600.16385

    Source, 0 x 00400000, 0, 2, quartz.dll, 6.06.7600.16490 AVI/WAV file

    Parser, 0 x 00400000, 1, 1, quartz.dll, 6.06.7600.16490 wave

    Parser, 0 x 00400000, 1, 1, quartz.dll, 6.06.7600.16490 noon

    Multi-fichier Parser, 0 x 00400000, 1, 1, quartz.dll, 6.06.7600.16490

    File stream renderer, 0x00400000, 1, 1, quartz.dll, 6.06.7600.16490

    Microsoft DTV - DVD Audio Decoder, 0x005fffff, 1, 1, msmpeg2adec.dll, 6.01.7140.0000

    StreamBufferSink2, 0 x 00200000, 0, 0, sbe.dll, 6.06.7600.16385

    AVI Mux, 00200000 x 0, 1, 0, qcap.dll, 6.06.7600.16385

    Line 21 decoder 2, 0 x 00600002, 1, 1, quartz.dll, 6.06.7600.16490

    File Source (Async.), 0 x 00400000, 0, 1, quartz.dll, 6.06.7600.16490

    File Source (URL), 0 x 00400000, 0, 1, quartz.dll, 6.06.7600.16490

    Media Center Extender encryption Filter, 0 x 00200000, 2, 2, Mcx2Filter.dll, 6.01.7600.16385

    Dest, 0 x 00200000, 0, 0, WavDest.dll AudioRecorder WAV,.

    Wave WavDest.dll AudioRecorder form, 0 x 00200000, 0, 0,.,

    SoundRecorder Null Renderer, 0 x 00200000, 0, 0, WavDest.dll,

    Infinite pin Tee Filter, 0 x 00200000, 1, 1, qcap.dll, 6.06.7600.16385

    Renderer, 00200000 x 0, 1, 0, evr.dll, 6.01.7600.16385 improved video

    BDA MPEG2 Transport Information Filter, 0 x 00200000, 2, 0, psisrndr.ax, 6.06.7600.16385

    Decoder, 0 x 40000001, 1, 1, quartz.dll, 6.06.7600.16490 MPEG video

    WDM Streaming Tee/Splitter devices:

    Converter, 0 x 00200000, 1, 1, ksproxy.ax, 6.01.7600.16385 tee/sink - to the-wells

    Video compressors:

    WMVideo8 encoder DMO, 0 x 00600800, 1, 1, wmvxencd.dll, 6.01.7600.16385

    WMVideo9 encoder DMO, 0 x 00600800, 1, 1, wmvencod.dll, 6.01.7600.16385

    Encoder 9 MSScreen DMO, 0 x 00600800, 1, 1, wmvsencd.dll, 6.01.7600.16385

    Encode, 0 x 00200000, 0, 0, qdv.dll, 6.06.7600.16385 DV video

    MJPEG Compressor, 0 x 00200000, 0, 0, quartz.dll, 6.06.7600.16490

    Audio compressors:

    WM Encoder DMO speech, 0 00600800, 1, 1, x WMSPDMOE. DLL, 6.01.7600.16385

    WMAudio encoder DMO, 0 x 00600800, 1, 1, WMADMOE. DLL, 6.01.7600.16385

    IMA ADPCM, 0 x 00200000, 1, 1, quartz.dll, 6.06.7600.16490

    PCM, 0 x 00200000, 1, 1, quartz.dll, 6.06.7600.16490

    Microsoft ADPCM, 0 x 00200000, 1, 1, quartz.dll, 6.06.7600.16490

    GSM 6.10, 0 x 00200000, 1, 1, quartz.dll, 6.06.7600.16490

    CCITT A - Law, 0 x 00200000, 1, 1, quartz.dll, 6.06.7600.16490

    CCITT u - Law, 0 x 00200000, 1, 1, quartz.dll, 6.06.7600.16490

    MPEG Layer-3, 0 x 00200000, 1, 1, quartz.dll, 6.06.7600.16490

    Audio Capture sources:

    Microphone (2 - USB Audio Device, 0 x 00200000, 0, 0, qcap.dll, 6.06.7600.16385)

    Microphone (Avnex Virtual Audio, 0 x 00200000, 0, 0, qcap.dll, 6.06.7600.16385)

    PBDA CP filters:

    PBDA DTFilter, 0 x 00600000, 1, 1, CPFilters.dll, 6.06.7600.16648

    ETFilter, 0 x 00200000 PBDA, 0, 0, CPFilters.dll, 6.06.7600.16648

    PTFilter, 0 x 00200000 PBDA, 0, 0, CPFilters.dll, 6.06.7600.16648

    Midi converters:

    Default MidiOut Device, 0 x 00800000, 1, 0, quartz.dll, 6.06.7600.16490

    Synth, 00200000 x 0, 1, 0, quartz.dll, 6.06.7600.16490 Microsoft GS Wavetable

    WDM Streaming Capture devices:

    0 x 00000000, 0, 0,

    0 x 00000000, 0, 0,

    AVnex Virtual Audio Device, 0 x 00200000, 2, 2, ksproxy.ax, 6.01.7600.16385

    Device, 0 x 00200000, 2, 2, ksproxy.ax, 6.01.7600.16385 Audio USB

    WDM Streaming making devices:

    Realtek HD Audio output, 0 x 00200000, 1, 1, ksproxy.ax, 6.01.7600.16385

    AVnex Virtual Audio Device, 0 x 00200000, 2, 2, ksproxy.ax, 6.01.7600.16385

    Device, 0 x 00200000, 2, 2, ksproxy.ax, 6.01.7600.16385 Audio USB

    BDA network providers:

    Provider, 0 x 00200000, 0, 1, MSDvbNP.ax, 6.06.7600.16385 Microsoft ATSC network

    DVBC Microsoft Network Provider, 0 x 00200000, 0, 1, MSDvbNP.ax, 6.06.7600.16385

    Provider, 0 x 00200000, 0, 1, MSDvbNP.ax, network 6.06.7600.16385 Microsoft DVBS

    Provider, 0 x 00200000, 0, 1, MSDvbNP.ax, 6.06.7600.16385 network Microsoft t

    Microsoft Network Provider, 0 x 00200000, 0, 1, MSNP.ax, 6.06.7600.16648

    Multiple instances Codecs VBI Capable:

    The IST Codec, 0 x 00600000, 1, 4, VBICodec.ax, 6.06.7600.16385

    BDA Transport Information converters:

    BDA MPEG2 Transport Information Filter 0 x 00600000, 2, 0, psisrndr.ax, 6.06.7600.16385

    Tables, 0 x 00600000, 1, 0, mpeg2data.ax, 6.06.7600.16385 and MPEG - 2 Sections

    CP/CA BDA filters:

    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16385

    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16385

    PTFilter, 0 x 00200000, 0, 0, EncDec.dll, 6.06.7600.16385

    XDS Codec, 0 x 00200000, 0, 0, EncDec.dll, 6.06.7600.16385

    WDM Streaming transformations of the Communication:

    Converter, 0 x 00200000, 1, 1, ksproxy.ax, 6.01.7600.16385 tee/sink - to the-wells

    Audio converters:

    Speakers (Realtek High Definiti, 00200000 x 0, 1, 0, quartz.dll, 6.06.7600.16490)

    DirectSound Device, 0 x 00800000, 1, 0, quartz.dll, default 6.06.7600.16490

    Default WaveOut Device, 0 x 00200000, 1, 0, quartz.dll, 6.06.7600.16490

    DirectSound: Speakers (2 - USB Audio Device), 0 x 00200000, 1, 0, quartz.dll, 6.06.7600.16490

    DirectSound: Speakers (Avnex Virtual Audio Device), 0 x 00200000, 1, 0, quartz.dll, 6.06.7600.16490

    DirectSound: Speakers (Realtek High definition Audio), 0 x 00200000, 1, 0, quartz.dll, 6.06.7600.16490

    Speakers (2 - USB Audio Device), 0 x 00200000, 1, 0, quartz.dll, 6.06.7600.16490

    Speakers (Virtual Audio D, 0 x 00200000 Avnex, 1, 0, quartz.dll, 6.06.7600.16490)

    ---------------

    EVR power information

    ---------------

    Current value: {651288E5-A7ED-4076-A96B-6CC62D848FE1} (balanced)

    Quality indicators: 2576

    Activated:

    Limitation of the force

    That allow half deinterlace

    Allow the scaling

    Decode power usage: 100

    Balanced flags: 1424

    Activated:

    Limitation of the force

    Allow batch processing

    Force half deinterlace

    Force the scaling

    Decode power usage: 50

    PowerFlags: 1424

    Activated:

    Limitation of the force

    Allow batch processing

    Force half deinterlace

    Force the scaling

    Decode power usage: 0

    Any help is appreciated. Thank you in advance.

    I asked a friend to real for my friends to come take a look at what was going on & he was able to remedy.

    My DirectX running smoothly now.

    Thank you all for all the help, if.

  • Installation of DirectX installation error "an internal system error has occurred."

    an internal system error has occurred. Please see DXError.log and directX.log in your windows folder to determine the problem.

    I had Directx 10 or 11 before, and I ran DirectX Rollback wizard, hope it would completely uninstall, but it didn't.

    Where are the files located in Directx? or where they could be located...

    Also, I think this could be fixed if I downloaded a version I install Directx9 manually.

    DXerror.log:

    --------------------
    [10/26/10 17:20:40] module: dxupdate (Jun 2 2010), file: dxupdate.cpp, line: 175, function: GetDXVersion

    Has no API: RegOpenKeyEx()
    Error: (2) - the system cannot find the specified file.

    Course DirectX can be a version more old that does not have directx key in the registry.

    --------------------
    [10/26/10 17:20:40] module: dxupdate (Jun 2 2010), file: dxupdate.cpp, line: 4515, function: DirectXUpdateDownloadPlugIn

    GetDXVersion() failed.

    --------------------
    [10/26/10 17:20:41] module: DXWSetup (Feb 4 2010), file: dxupdate.cpp, line: 386, function: DownloadPlugIn

    DirectXUpdateDownloadPlugIn() failed.

    --------------------
    [10/26/10 17:20:41] module: DXWSetup (Feb 4 2010), file: psheets.cpp, line: 498, function: PreinstDlgProc

    DownloadPlugIn() failed.

    --------------------
    [10/26/10 17:21:59] module: dxupdate (Jun 2 2010), file: dxupdate.cpp, line: 175, function: GetDXVersion

    Has no API: RegOpenKeyEx()
    Error: (2) - the system cannot find the specified file.

    Course DirectX can be a version more old that does not have directx key in the registry.

    --------------------
    [10/26/10 17:21:59] module: dxupdate (Jun 2 2010), file: dxupdate.cpp, line: 4515, function: DirectXUpdateDownloadPlugIn

    GetDXVersion() failed.

    --------------------
    [10/26/10 17:22] module: DXWSetup (Feb 4 2010), file: dxupdate.cpp, line: 386, function: DownloadPlugIn

    DirectXUpdateDownloadPlugIn() failed.

    --------------------
    [10/26/10 17:22] module: DXWSetup (Feb 4 2010), file: psheets.cpp, line: 498, function: PreinstDlgProc

    DownloadPlugIn() failed.

    --------------------
    [10/26/10 17:25:29] module: dxupdate (Jun 2 2010), file: dxupdate.cpp, line: 175, function: GetDXVersion

    Has no API: RegOpenKeyEx()
    Error: (2) - the system cannot find the specified file.

    Course DirectX can be a version more old that does not have directx key in the registry.

    --------------------
    [10/26/10 17:25:29] module: dxupdate (Jun 2 2010), file: dxupdate.cpp, line: 4515, function: DirectXUpdateDownloadPlugIn

    GetDXVersion() failed.

    --------------------
    [10/26/10 17:25:30] module: DXWSetup (Jun 2 2010), file: dxupdate.cpp, line: 386, function: DownloadPlugIn

    DirectXUpdateDownloadPlugIn() failed.

    --------------------
    [10/26/10 17:25:30] module: DXWSetup (Jun 2 2010), file: psheets.cpp, line: 498, function: PreinstDlgProc

    DownloadPlugIn() failed.

    --------------------
    [10/26/10 17:34:45] module: dxupdate (Jun 2 2010), file: dxupdate.cpp, line: 175, function: GetDXVersion

    Has no API: RegOpenKeyEx()
    Error: (2) - the system cannot find the specified file.

    Course DirectX can be a version more old that does not have directx key in the registry.

    --------------------
    [10/26/10 17:34:45] module: dxupdate (Jun 2 2010), file: dxupdate.cpp, line: 4515, function: DirectXUpdateDownloadPlugIn

    GetDXVersion() failed.

    --------------------
    [10/26/10 17:34:46] module: DXWSetup (Feb 4 2010), file: dxupdate.cpp, line: 386, function: DownloadPlugIn

    DirectXUpdateDownloadPlugIn() failed.

    --------------------
    [10/26/10 17:34:46] module: DXWSetup (Feb 4 2010), file: psheets.cpp, line: 498, function: PreinstDlgProc

    DownloadPlugIn() failed.

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    !

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    < s:Label text = "{data.loc}" / >

    < s:Label text = "{data.time}" / >

    < s:Label text = "{data .months}" / >

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    And for good measure, here's a sample of my XML file:

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    < bugs >

    < Bug No. = 'agrias' >

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    Unfortunately, after restarting once more permissions whacked again and I was forced to repeat the procedure. At this time I am pretty certain that some malware is involved, but you can consider the initial problem fixed. Thanks for your time.  :)

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