International guarantee said to be invalid by ASP in Colombia

Hello

I bought a Toshiba laptop in England in 2006 and bought a 3 year international warranty extension (OPT3YRWTYNB: Intl)
Extension of warranty 1-3 years for the United Kingdom for NB 1y).

At the moment I'm in Colombia, South America, and I had a few problems with the laptop, that I sent to a Toshiba authorized service center.
Although at this time where the seller in Micro Anvika (London, UK) has certified that the guarantee was valid Worlwide, claim in the Service Center
It is not valid outside of the United Kingdom, more than an employee of Toshiba America also stated that it is not valid in Colombia, I think quite frustrating taking into account the fact that I paid 100 GBP to protect my laptop.

I appreciate your help with this, it becomes extremely frustrating and I can't find someone Toshiba willing to help me.

Thank you

Francisco

P.S. Educate them laptop
Model name: A110 - 275 Toshiba model part No.: PSAB0E-00T00TEN serial no: 86143047K
Total guarantee
Work: 1095 days (Sep 15, 2009)
Parts: 1095 days (Sep 15, 2009)
PROG ID: OPT3YRWTYNB
Program name: Intl extended warranty from 1 to 3 years for UK for NB with 1y warranty

Hey Buddy

OPT3YRWTYNB is an international service and it is available in all countries where Toshiba has an ASP.
This means that every ASP worldwide should accept this service guarantee!

Here, on this page, you will find the database containing all Toshiba ASP worldwide:
http://EU.computers.Toshiba-Europe.com/innovation/generic/ASP_SUPPORT/

I checked it and found out that you can find 4 different partners accredited in Colombia.
There are three in Bogota and that of clerbois.
There are also some phone numbers

Check it out and come into contact with the FSA.

Cheers mate

Tags: Toshiba

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