Internet problem Pavilion 23 after victory 8.1 update win 8

Hello

I bought a new 23 Pavilion (model #: 23-f391la) and decided to upgrade to win 8.1 because more comfotable.

After update I still connect to my router via WiFi but I have no internet connection.

The balance of HP network empty whenever the resolution of cache DNS and I can work for only a certain time online and after the connection is lost again. What should I do?

I have already installed the latest driver wifi:

Broadcom wireless network controller driver2013-10-16, Version6.30.223.143 Rev A, 16,46 M

but the problem remains.

Thanks in advance for your support!

Hibiobit,

Thank you for your request, I am happy to help you.

I understand that after the update to Windows 8.1, you encounter a problem with your Internet connection. Have you tried to turn off everything on your network, including the router, and then their departure to the top, start with the router.

Here is a link to a document (of www.mediacollege.com) to replace the default DNS server.  Change the DNS settings in Windows XP.

To configure the DNS to google entry 173.194.115.18 preferred DNS server and the replacement of 173.194.115.17.

Does make a difference?  If the interruptions ceased, then I suggest calling your router provider to verify.

If there is no difference, try another browser. Here is a link for troubleshooting wireless network and Internet (Windows 8)

If the problem still persists, I suggest you do a recovery. Performing a recovery of HP (Windows 8) system and then retry the upgrade.  Updated Windows 8 to 8.1

If it is still not resolved, I suggest calling HP support. Contact HP technical support to the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. The HP Technical Support site map

Tags: Notebooks

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