INTEX data card has stopped working

Hello friends, kindly help me to restore my INTEX dongle, it stopped working. An image and the screenshot of the dongle and its causes is uploaded here for more understanding and clarity of the problem.

1. AN IMAGE OF THE DONGLE

2 capture SCREEN PLUG AFTER THE DONGLE IS CONNECTED WITH THE PORTABLE - when the dongle is connected with the laptop, it seems to be as shown below and cannot go any further.

Hello

Thanks for posting your query in Microsoft Community.

I understand that this data card Intex has stopped working. Let me ask you;

  • Remember to make any particular changes in settings?

According to the guidelines of the screenshot of the error, it seems there could be a conflict of third party software. I suggest that you put the computer in a clean boot state and check.

To help resolve the error and other messages, you can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

Place your system in the clean boot state helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.

How to perform a clean boot in Windows

Note: see 'How do I reset the computer to start normally after a boot minimum troubleshooting' to reset the computer starts normally after troubleshooting.

If the problem persists, you can also consult the manufacturer of the device to check all the parameters.

Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

Tags: Windows

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