Invalid product key, even if it is VALID (bought from dell)!

Well, I'm in a very difficult situation. I have a dell system that I purchased from Dell, so I doubt there's no infringement going on and the product key provided is not valid. What happened is I reinstalled Vista I could not install SP1 still cannot, but that is a different problem. I wonder now activate my windows as the product key is not valid. During installation I don't ask me to enter a product key that the DVD reappattage is provided by Dell and I'm sure that everyone is aware that with this product key is "incorporated" in reinstallation dvd. So, what can I do? I contacted Dell they are charging me just to look at the situation.

I can't even enter a product key 'different' (identical to one on the sticker pasted on the dell system) that I had an overheating problem and I can read only about 90% of the key I would type here for evidence but it is not safe. Dell refused to give me my product key, because they don't know what it is.

Is there a way to read the DVD reisntalltion? Oh and I'm stuck in reduced functionality mode, so I can't do much.
Thanks nadia

Well, FINALLY, everything is square and works very well. Microsoft support charged me 30GBP and Dell 80GBP to just discuss the issue and even less promising a solution. I didn't take the risk in case there was a hardware problem that was not allowing me to install the OS just then use to cause activation tfailure. So I used my warranty of harware and Dell asked to replace my hard drive as windows reappattage gave me errors. They decided to change the motherboard instead, and later, the hard drive at the same time as the processor and the installtion of Vista drive. They were going to change the DVD drive as apparently the noise he made was unusual, but later, they found the player is supposed to make this amount of noise during playback of a disc for my system (XPS M1330 - do not recommend). Incredible to see how little knowledge about their own products.

So finally, the system is fixed, will wait another 2 months and hope activation appears once again, but at least I have SP2 running so I'll be able to leverage windows a little more in reduced functionality mode and not just be able to browse the internet.

So basically if everything fails best bet call your system manufacturer and ask them to run a diagnosis harware find any error and everything to replace! Thanks nadia

Tags: Windows

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