IOM unexpected behavior for the commissioning and of reconciliation

Hi all

We really need your experienced guidance to understand what is happening with the IOM.

We have activated the account reuse in IOM 9.1.0.1. We use peopleSoft employee reconciliation with flat file as a source of confidence. If the same user exists in the file, IOM created 2 active accounts. When we have activated recon sequence, this problem has been resolved that the second instance will update the first. Does anyone know why IOM creates 2 accounts?


After that, we had another question, if reconciliation has failed for a user will never be treated IMO any event of reconciliation future for that user until we have manually reapply the rules. No explanation?

After that we apply the rule and the account is created, AD and Exchange provisioning fail!

If we try again manually create user, AD is created while Exchange remains in a pending state.

How should we deal with these problematic accounts? They are causing many arguments with the customer.

Help, please

Thanks in advance

There is a api to close the event. I used the following code to get all the events in the State 'Event received' for a certain date and automatically closes the event:

public void closeReconEvents() {}
try {}
Map map = new HashMap();
Map.put ("Reconciliation Manager.Status", 'Event received');
set tcResultSet = reconIntf.findReconciliationEvent (map, "2009-01-01", "" 2010-08-29);
System.out.println (Set.getTotalRowCount ());
for (int i = 0; i)<>
set.goToRow (i);
System.out.println (i);
reconIntf.closeReconciliationEvent (set.getLongValue ('reconciliation Manager.Key'));
}
               
} catch (Exception e) {}
e.printStackTrace ();
}
}

-Kevin

Tags: Fusion Middleware

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