iOS App Store bought article will appear not (Chatous chip)

I bought tokens Chatous and they do not appear in chatous account even if I bought and the amount has been deducted from my itunes account. Not only yesterday my account chatous was not connected even after that I logged it so that tokens purchased could appear, but it didn't and I got problem even more even when my account has been verified. Today the account connected but it was without the chips, I bought and paid for. I've been waited more than 24 hours so that they appear. I don't have that except apps tested by Apple to be put in the App Store. Im stuck here. I lost about $ 5 and have no Chatous token. Can you guys find any solution to this problem any help appreciated

Have you contacted the developer of the application? If they cannot / will not help try to contact iTunes Support: http://reportaproblem.apple.com or https://www.apple.com/emea/support/itunes/contact.html

Tags: iTunes

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