iPad backup restore take more than two days

WWas of problems with the battery on my iPad Air life. taken at the Genius Bar at Apple Store. they reset and set up to restore a backup, what they did before. After she came back to the top, they said it would take some time to restore because I have a lot of apps, granddaughter, I went home to finish. It was two days ago. When I go in the backup, it says still iPad is restoration. Should I stop & then restore again? Are they redo the apps that have already been restored?

Thank you, Cheryl

Hi cgibson,.

Thank you for using communities Support from Apple.

I see that you are going through a process of restoring iCloud on your iPad, and it takes longer than expected.  The speed to iCloud restoring has a couple of factors, including the speed of your wireless network.  For more information on why this process can take some time and how to follow the process, please see below:

Restore my device from a backup to iCloud takes a long time

Restoring a backup can take time because of the size of the backup or the speed of Wi - Fi network. For example, iCloud may take about 1 to 4 hours per gigabyte during a restore process.

There are several steps that follow:

  • In iOS 8 or later, check the status of the transfer on your device under settings > iCloud > Backup. If the restore process is in progress, the backup setting is gray.
  • Make sure that your device is connected to the Internet with reliable WiFi.
  • Make sure that your device is plugged into a power outlet.
  • Check the Apple progress bar that is displayed during the transfer of a backup.

If you need help, restore your device from a backup to iCloud

Have a good.

Tags: iPad

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