iPhone 6 battery issue

I just had a new battery installed in my iPhone 6 as my old battery was beginning to swell.  I'm on my second new battery in a few days that I had this problem with the new first as well.  Now my phone drains as 20-30% in less than an hour without use.  It almost seems to flow faster when I do not use it.  If I look at the use of the battery, it will not appear its use for individual applications.  In other words, I have no idea why the phone is empty.  I burned completely recharged battery, tried a hard reset and did a full restore.  I have not had this problem with my old swollen battery.  Anyone have any idea why this is happening or have a solution?  Is this a hardware problem?

Hi Richard,

As I understand it, this is your third battery in no time. And, while the third is not a swelling, the battery life seems out of control down. To complicate the problem, you are not able to determine where this power goes as your use is not shown individual applications. I applaud the troubleshooting you have already done. Let's see if we can get this to work as it should.

What I would like for you to do first are to make sure that you have a recent backup of your iPhone as I would recommend going to completely erase your iPhone all the way up to the iOS.

The backup of your iPhone, iPad and iPod touch

Once your personal information is safe, follow this article to all clear and set up the return to the factory settings.

Use iTunes on your Mac or PC to restore your iPhone, iPad or iPod to factory settings

When iTunes asks you how you want to configure your iPhone, select "Set up as new iPhone" this time through. Test your phone for a bit to see if your battery life improved. If so, you can use this article to use your recent upward to place your data on your iPhone.

Restore your iPhone, iPad or iPod touch from a backup

Take care!

Tags: iPhone

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