iPhone 6 s questions

Hello world

(Just a heads up, I am posting this on behalf of my friend)

The charger adapter exploded and has stopped working completely, my phone is connected to the charger when it happened. As a result, the phone can't hold a charge more (I found this out when I tried to charge my phone using a different thread)

The unit is less than one year (brought from Asia)

Any help/advice are welcome

Thank you

Bring the device and the charger for Apple after an appointment at the Genius Bar to the nearest Apple Store to have the device and the components examined. Apple will be able to explain the options from there. I noticed the mention of buying in Asia. Where is this person currently domiciled? On the iPhone warranty service is valid only in the country of purchase.

Tags: iPhone

Similar Questions

  • IPhone charging 7 question

    Good if for some reason any, my iphone to stop loading, I used different cables and adapters, but the problem persists.

    To load it again I have to move my phone a little and it will start loading again.

    Hello samharl123,

    Please ask questions about your iPhone, recharge here in Apple Support communities. I don't know what I'd do without my iPhone. When I was traveling, I even had to buy a USB multi for my devices charging station, so I understand the importance of the power and portability! The description of your problem, it seems that the lightning cable is not correctly seated.

    Please test this with several cables and let me know the issue seems to occur with different cables as well. If the official Apple cable provided with the iPhone 7 is loose, or does not stay in the right place when you plug it in, and loading stops when (for example), you set it on the bedside table and have to jiggle it or adjust just to make sure, it remains to load or start charging again for you, then the port of loading on the iPhone should be checked by a technician of certified material. You can find a service provider using this link: Apple find locations. There may be other options available, depending on where you are, when you bought your iPhone 7 and the status of your warranty. If you want to ask what options are available to you, please contact an AppleCare Advisor using this link: Contact the Apple Support. I know they will help you professionally and promptly.

    Thanks again for visiting communities Support from Apple. Have a great rest of your day.

  • iPhone update program Question

    I have read and reread the statement from Apple about its upgrade policy, but I have a few questions for clarification.

    (1) Let's say I buy an iPhone 7 on the upgrade plan.  Whenever I've upgraded to iPhone 8, would that cancel my contract for iPhone 7?  The way he puts it in the explanation seems that you pay only $36,58 per month (128 GB model) for 12 months, for a total of $438,96 in the year and then terminate this contract to adopt a new for iPhone 8.  Is this correct?  This would technically less expensive than payment of time a $749.00 for the same model.

    (2) after you upgrade, you must return the first phone?  Or do you want to keep both?  (Would you be able to sell the first phone to get a deal even better?)

    (3) if I just understand, this upgrade program applies only with the iPhone 7 and 7 more, correct?  Even if you can buy an iPhone 6s on a monthly payment plan, you would be not eligible thereafter to update?

    Thank you very much.

    (1) you must have the iPhone for 12 months-value payments or at least 6 months of ownership before you can trade it. If you trade from 6 to 11 months, you will pay the difference to the total payments for 12 months (if you're in 6 months, then would you still 6 months-value of payments).

    When you trade your current iPhone, she essentially finished that payment of 1 process/loan with citizen Bank and creates a new one for your new iPhone.

    The total cost is the iPhone and AppleCare + divided by 24 months with 0 of interest, so it is the same as for iPhone and AppleCare +. No gain in price, no additional cost.

    (2) Yes, you trade the original iPhone. The only situation where you can keep it if you paid 24 months of payments. Then the iPhone is for you.

    (3) Yes, it applies only to the latest models of iPhone.

    For details on what I said and for more information, visit the official site: http://www.apple.com/shop/iphone/iphone-upgrade-program

  • iMessage by iPhone and iPad question

    Hello world

    So I have a Plus 6 iPhone and iPad Pro.

    I want to keep my WE imessages - on both devices, but under the same Apple ID, it even works this way?

    My question is, I'm not all alone messages that I receive on my iphone sent to my iPad while I'm SMS on my iPhone right next to her, because my iPad is connected to the wifi of my work, so I prefer just the text out of my phone for this reason. Or should I cut constantly 'iMessage - imessages can be sent between iphone, ipad and ipod touch' constantly that turns off my imessages completely (on the ipad) so I have to sign permanently. Is there a way to get around this? I tried to play with the settings of iMessage and couldn't really find much. My phone is configured to receive messages through my icloud email and my phone number and my ipad is set to receive the imessages via email to icloud only. Maybe I should switch to a new email for the iPad? Don't know what to do! lol I hope that I can continue to use the same Apple ID icloud email address.

    So, basically, I want to keep my imessages with the same Apple ID on BOTH devices, but when I text my fiance, I want his messages to go directly to my iphone (phone number), but since we're both on iPhones through iMessage, which is what I prefer. But the problem is that it's also get sent to the iPad when it's connected to my work Wifi... maybe I need to change my e-mail address of imessage for the iPad to do not receive them unless I want to? Sorry, it's probably super confusing omg.

    I hope I did well enough common sense, otherwise I'll try to explain better!

    Thanks for your useful replies

    What I do bothers me not do is delete the contact in iMessages then if I need to talk to them I just add and all messages have disappeared.

    (If this isn't what you mean then I have no idea what say you)

  • upgraded to iPhone 7 + restore question

    just got my iPhone from 7 + and due to backup my iPhone to my computer 6.

    After restoring my iPhone 7 everything looks good, but he wants to download all the apps via wifi.

    my computer not backup applications too?

    is it better to just redownload all apps?

    Thank you

    Only if you have downloaded all your apps using iTunes on your computer. If this isn't the case, then you need to re - download via iTunes. Download purchased apps again is free. Download after purchase and that last download buy from the App Store, the iBookstore and iTunes Store.

  • iPhone 6Plus vibrant question

    My iPhone Plus 6 ceased to vibrate together. I really need this feature, because it lets know me that a call when in my pants pocket. Lately, I missed a lot of important calls because I can not feel the phone vibrate. How much would it cost to replace the vibrator to an Apple Store locally (Miami)? I don't have the Apple Care warranty on this phone.

    Thank you for your attention

    Riotti

    For a 6 over $ 329, a lot. They don't fix them, they replace the phone with a new or refurbished unit. Make sure your phone's settings are correct and the vibrate function is enabled. Expect that an Apple Store will test it for free.

    Repair - iPhone official Apple Support

  • Just got an iPhone 5. Question about my existing Apple ID

    My Apple ID existing (I have a desktop Mac) is of type to an old e-mail address. Can I still use this older email (ID) for the new iPhone ID address?

    Should I change this ID by typing in the new email address? Any help is very appreciated.

    Use your correct email address as your Apple ID.  If I understand correctly, your old e-mail address (that corresponds to your current Apple ID) no longer works.

    Follow the instructions very carefully and completely change your Apple ID.  This will ensure that you do not lose access to any purchase that you can do with the old ID.

    Change your Apple - Apple Support ID

  • IPhone 6 Siri question

    Hello world

    I can't get my siri work with the phone microphone, it captures only my voice when headphones are plugged in via the headset?

    A real shame siri is a handy feature but can't now :-(

    I've tried resetting the network settings but had no effect.

    Help!

    Kind regards

    Alex

    Try resetting your device. This will not erase your data stored on that device.

    • Press and hold the sleep/wake button
    • Press and hold the Home button
    • Press and hold both buttons until the display turns off and on again with the Apple logo on the subject.

    Alternatively, you can go to settings - general - reset - Reset all settings

    If that doesn't work, restore your device to factory settings. Please note that this will delete the data on your device.

    Take a look this Apple Support article: use iTunes to restore the iPhone, iPad or iPod to factory settings - Apple Support.

    As a final step, try recovery mode. Turn off your unit, then plug it to your computer with the hold home button. Hold down Home button until you see the logo of iTunes on the screen of your device. After that on your computer, you should see the iTunes window saying that your device needs to be restored to factory settings. Click Restore.

    More info here:

    https://support.Apple.com/en-us/HT201263

    If these steps do not work, contact Apple and ask for help.

    https://www.Apple.com/support/iPhone/contact/

  • iPhone 6s more question screen

    I recently got an iPhone 6s and about 3 weeks ago and I have noticed lately that I'm not sure if it's a crack or a scratch. It's a thin line that is on the left side of the screen when hold you it vertically. You can see it only when a light is shone on this subject at a certain angle, I can also "sense. Note I have not abandoned or it points glass down. Should I worry if so should I consider my T-Mobile or Apple. Thank you

    Hello

    Make an appointment on apple store.

    See you soon

    Brian

  • iPhone screen size question...

    Now that the iPhone only 6 more is out if you were to create an iPhone sized app would be to build? IPhone 5 and evolve? Or the iPhone 6 Plus and evolve down?

    Use the format of folio iPhone 5 (1136 x 640). Large folio sizes are not yet supported.

  • The iPhone change question of BBM

    Hello

    I tried to find info, but nothing helps, I hope someone can help out me.

    So I'm ready to move to the 6 iPhone iPhone 5, as usual, I'll do a back up of my iphone 5 and a full restore of the iphone 6, my questions:

    -Will I keep the same number of PINS and keep all the chat history and contact? Or is regarded as a new installation, so a new PIN?

    -Is the BBM PIN to the iphone itself (physically), or related to the itunes account?

    -If someone is going to reuse my iphone 5 and install a new BBM, will they get the PIN I used or a new PIN (I think it will be a new PIN)?

    Thanks in advance for the help

    You will have a new PIN, but if you have set up your new device with the same BBID SAME, you keep your BBM contacts.

    Your BBM chat history is not selected.

    If a new user on your old iPhone using BBM with their BBID, they, also, I have a new PIN code and any of your existing contacts or cat will be retained for the user of the old appliance.

  • iPhone 6s more does not accept the password for the first time

    All of a sudden my iphone 6 s more, will not recognize and accept my password.

    First screen says: "enter code". "Touch ID requires your access code when you restart the Iphone."

    Question... is equivalent to a 'code' a 'password'?

    Why she would accept my password and then 30 minutes later he rejects?

    Any ideas would be very appreciated.

    Ray

    Maybe nobody over there wants to take this question!

  • iPhone battery draining fast

    My iPhone of 6 battery go down 1% all ~ 15 seconds. After 67% it as abandoned and goes up to 20%. At first, I thought it was the beta, so I restored it to the last public update (10.0.2) I restored my iPhone 2 times now and my battery still drains like crazy. I don't think it's a battery problem because it turns off whenever it wants. I noticed something weird however. Whenever I try to reset soft, a deformed glitchy screen opens before he died. Whenever I do this it changes color (red, gray, green). Please help because it is impossible to use my iPhone for more than 3 hours.

    Hello mannycavs123,

    Thank you to raise your iPhone battery here questions in Apple Support communities. I understand how it is important to have the power and portability. I'll be more than happy to offer some things for you to check.

    The first thing we want to make sure that all of your data on your device is safe. You can have a backup, but please do a recent experience before you start troubleshooting. You can perform a backup in iCloud or iTunes using this article: the backup of your iPhone, iPad and iPod touch

    Once you know that your data is safe, I recommend that you check two things that can help extend your battery life. Is first called Wi - Fi help. When you encounter low signal strength time when you are connected to a wireless network, this feature allows your device jumping to the cellular signal so that your data will not be interrupted. With the switching signal, you will use more data, and depending on your cellular signal, it can also use more autonomy. This Help article talks about WiFi help: Help on Wi - Fi. I am personally in a great wireless signal box almost everyday, so I have this setting disabled. It can help to increase the autonomy of the battery you want to do.

    The second recommendation, I can offer is to disable any applications using cell phone that you should absolutely not. This Help article discusses this: on the cellular data settings and usage on your iPhone / iPad. For example, I do not personally that I've never used the compass. Disable this access to cell data. Because he needs to send and receive data to keep the data when you open it, this will use the cellular data more. A signal, or whatever it is using cellular data more cost more autonomy. The best part of this is, if I'm in an area without wireless and suddenly need my compass, I can go back to these settings and turn it back on. This is why I personally most of these applications disabled except things like phone, mail, Messages, cards, and everything I need to use on a daily basis, even if I go to a wireless network. This can also increase your battery life.

    In addition, you can take a look at what applications use the most out of your battery and adjust its use accordingly.  Take a look at this link for more information:

    On the use of the battery on your iPhone, iPad and iPod touch

    Thanks again for checking out Apple Support communities and have a great rest of your day.

  • l will always be able to connect my micro micro rode to the iPhone 7

    Hi I have just ordered the iPhone 7, my question is when l do a video will be l still plugging my microphone mic rode to the iPhone

    < post branched out by host >

    No matter what, I have personal experience with, but if it works with the current iPhones, so I'm sure that the answer is Yes.

    TT2

  • How to share both calendars between two different iphones

    My wife and I keep the personal calendars on each of our iPhones. We share Contacts through our main MacBook Pro, but we keep our calendars separately as our two different iPhones. My question is, we'd like to be able to see and share our calendars to the iPhone, but still keep our own separate calendars. (I hope that's clear). Is this possible and what can someone tell me the procedure to do it please. Thank you!

    Hello ovelky,

    Thank you for using communities of Apple Support.

    Take a look at the following article. It explains how to use iCloud for sharing one calendar with others. This sounds just like what you are wanting to do.

    iCloud: share one calendar with others

    Best regards.

Maybe you are looking for

  • Finder windows does not display files

    I have a Pre MacBrook, retina, 13-inch, early 2013 with a 2.6 GHz Intel Core i5, 8 GB memory, OS x 10.9.5. Today, my Finder became unstable. When I open a Finder window, it is empty and sometimes even shows the desktop or parts of the application 'th

  • Screen damaged

    Parts suggestions on how to restore an iPhone 6 Plus with a damaged total screen. I need to return damaged phone I got the phone replaced through insurance. I activated the new phone. Thank you very much for your suggestions!

  • Windows Vista SP2, always reset my network card

    Why do I not always reset my network card whenever I logon or reboot my machine?

  • Old files of windows xp

    I have recently updated from Windows XP to Windows 7 and I lost my Realtek HD 7.1 Surround Sound. Installation and drivers for this program are on my motherboard Utilities disc for Windows XP that came with my computer, but I can't get it to load on

  • My internet connection keeps going on and outside.

    On the icon bar of signal a yellow triangle with an exclamation point comes up often, and the internet connection is lost. I have verizon fios and my other computers work. Once I start the computer it takes time so that it connects to the internet. I